Shopify Reviews

Updated 5 Aug 2020

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4.0
72%
Recommend to a Friend
88%
Approve of CEO
Shopify CEO Tobias Lütke
Tobias Lütke
416 Ratings
  1. COVID-19

    "Great company growth and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Customer Success in London, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    This is usually specific to teams, but Shopify is built on supporting their people. I can honestly say that Shopify is active in the fight against COVID and active in the support against anti-black racism. Culture is great, and people are fantastic.

    Cons

    As the company grows there can sometimes be blindspots as it concerns people, but it's something that the company acknowledges and is working on.

  2. Helpful (1)

    "Amazing place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Designer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    Challenging, fun, exciting problems—able to work with some of the smartest people in the industry.

    Cons

    None that I can think of.


  3. Helpful (1)

    "Incredible company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Product Designer in Waterloo, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Definitely the best company I've ever worked in my career. People and products are incredible. Highly recommended.

    Cons

    Honestly, nothing to say negatively. Keep up the good work!

  4. "Big yay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Ambassador in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shopify full-time for less than a year

    Pros

    Love it! Great leadership fun culture

    Cons

    Can feel like a small fish in a big pond

  5. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Data Scientist in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    Moves fast, growing industry. Cares about customers

    Cons

    No clear defined role, ambiguous and moves too fast at times to get things done properly.

  6. "Great job if you put the work in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support Guru in Galway
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Shopify full-time for more than a year

    Pros

    Benefits are incredible and training is great

    Cons

    3 chats is too much sometimes & has negative effects for both employees & merchants

    Continue reading
  7. "Shopify"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Support 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time

    Pros

    Excellent benefits, good pay, great culture, great people

    Cons

    Sometimes the company moves too fast

  8. "Amazing company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Guru in Waterford
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for less than a year

    Pros

    Good pay. Work from home. Great culture

    Cons

    Can be a bit lonely sometimes.

  9. Helpful (2)

    "This is the most forward thinking company on planet earth. And I'm thrilled to be part of the ride."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    I was hired into the company exactly one month after graduating college. Shopify was the only company I applied to after graduation, as I refused to try my hand anywhere else until I got my firm "no" from their recruiters. They were ranked as the best company in Canada of 2017, and I had really high hopes for myself. For whatever reason, I made it through the Google-esque hiring process, which felt more like a chat with an old friend than an interview at an A1 tech company. I started out as a support guru, and slowly worked my way up the support ranks over the next two years. The Guru role is very much of that of a fancy call center, with levels of business coaching peppered in. It's a tough job, but it's compensated extremely fairly for the work. I'm one of those people who "made it" from support to an internal role of the company, and it was a hell of a journey. Support took a toll on me, and I was eager to show the company how much more I was capable of. It took a couple years, but I like to think they recognize hard workers when they see one. I now work internally, and can honestly say this job was worth the two-year wait. Our benefits are incredible, or pay is competitive, and the company's vision is something I can truly get behind. I'd do it all again in a heartbeat.

    Cons

    A few years ago, it would be common to work your way up from a support guru to anywhere within the organization. As the company has grown exponentially, increased competition has made internal movement exponentially more difficult- but absolutely not impossible. If you're willing to put in the work, the time, and the passion here, you will get recognized. You just have to work harder and smarter than everyone around you. If you identify a need internally that you are uniquely suited to fill, it's not unheard of to create your own job. In fact, I'd say it's encouraged.

    Continue reading
  10. "Fantastic company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Theme Specialist in Victoria, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Shopify full-time for more than 3 years

    Pros

    You work from home. The commute is amazing The benefits package is great, and you get it on Employment Day 1 (for full time employees). Leadership is always learning and growing with their employees. They don't always get it right, but they're willing to learn from their mistakes.

    Cons

    Entry level (Guru) is an incredibly stressful job. It will take all of your spoons. Progressing in the company is not as easy as it used to be (because the company is so much bigger). Our racial diversity needs a lot of work.

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