ShoreTel Reviews

3.6

60% would recommend to a friend

(277 total reviews)

Don Joos

69% approve of CEO

40% positive business outlook

ShoreTel has an employee rating of 3.6 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ShoreTel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

277 reviews
5.0
10 Apr 2025

Great Place

Recommend
CEO approval
Business outlook

Pros

Great Managers who help you learn

Cons

None that I can think of

4.0
14 Mar 2018

Good Company

Recommend
CEO approval
Business outlook

Pros

Good culture Good people Good Salary

Cons

Problems integrating companies acquired but these always take time.

4.0
1 Apr 2014

Solid Company

Recommend
CEO approval
Business outlook

Pros

Winning UC strategy with strong channel model. Leadership has gone through some churn and now appears to be stable.

Cons

Currently in cost cutting mode and need visionary leadership to stay relevant. Very crowded marketplace that is seeing both price pressure and consolidation.

Viewing 1 - 3 of 277 Reviews

Glassdoor has 288 ShoreTel reviews submitted anonymously by ShoreTel employees. Read employee reviews and ratings on Glassdoor to decide if ShoreTel is right for you.