Slack Reviews

Updated 3 Jul 2020

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4.5
90%
Recommend to a Friend
96%
Approve of CEO
Slack Chief Executive Officer Stewart Butterfield
Stewart Butterfield
273 Ratings
Pros
Cons
  • "Normal growing pains of a company that is so new and is disrupting the market(in 25 reviews)

  • "a growing company challenges - growing faster and unable to pause and look back to evaluate processes(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "Slack treats its employees like family."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Experience Agent in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    Incredible talent, hard-working and passionate people. Full transparency at every level, incredible communication skills between employees and management. Excellent perks, flexible working hours. Slack treats its employees like family.

    Cons

    I don't want to ever leave.

  2. "Professional"

    5.0
    Current Employee - Customer Experience in Melbourne

    I have been working at Slack full-time

    Pros

    They invest in their employees

    Cons

    None that come to mind

  3. Helpful (1)

    "A Growing Company with lots of Opportunity"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    There are so many pros. The Work -- There's a lot of amazing activity that's happening at Slack. I've been inspired by the creative projects that are being undertaken. I feel like the organization values my contribution. It is as close to a true meritocracy as I've had in my career. The Product -- it's a fabulous product with depth of capability that many people don't see yet. The product value is the reason I joined. The People and Culture -- The value that is shared over and over again is empathy. There's a rigorous hiring process and I can see why. Everyone I've met across Slack has a huge amount of compassion for each other and understanding. Team meetings are honest but kind. I'm continually amazed by the level of connection between people. Work Life Balance - You may think that being inside Slack, you're available 24-7. It's quit the opposite. They truly live the mantra "Work Hard and Go Home". Everyone contributes and then respects that people's evenings and weekends are their own time. Snoozing notifications on Slack is the norm and I've never felt pressure to work unreasonable hours. The Perks -- Where else can you get a weekly massage, all-day snacks, and kombucha on tap? :)

    Cons

    Infrastructure Debt - Slack's one of those places that both amazes and astounds. I'm sometimes surprised by the lack of infrastructure inside the company. The leadership team are aware of it, and the systems are in the process of being built... it just sometimes doesn't keep up with the speed of the growth. Product-centric - It's a fairly typical company whose origins are centered in product. We're in the phase of moving beyond feature release/adoption, and need to understand true customer value. This is something that most product companies will go through as they grow, and Slack is no exception. Sometimes the product won't "sell itself" as some people believe.

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  4. Helpful (6)

    "We're all in this together!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Manager in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than 3 years

    Pros

    We're working on a mission that matters. People spend so much time at work, and a lot don't really like their jobs, so anything we can do to bring some magic, fun, and simplicity to their lives feels good! The exec team is in this for the long-haul and they're fully values driven. Things are not political.

    Cons

    As the fastest growing B2B software company ever, growth expectations are incredibly high. As a company we're still figuring out goal-setting, because we're still relatively new and growing so fast. This can make it challenging to benchmark performance.

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  5. "Account Executive"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time

    Pros

    Challenging role, culture, product, work-life balance. You truly feel connected to something much bigger than yourself.

    Cons

    Brand awareness in APAC.

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  6. Helpful (1)

    "Best company in the world to work for right now!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mid Market Account Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    -incredible management team - game-changing product; internal emails will soon be a thing of the past - the people are truly smart, collaborative, humble and hard-working

    Cons

    - slacks value proposition can be difficult to communicate to prospects and customers - hard to know whether we're scaling too fast but I trust our CEO and couldn't imagine a better team to be working with

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  7. "Great company, strong leadership, big focus on learning and development"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative (SDR) 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time

    Pros

    Strong values and leadership, competitive compensation

    Cons

    None I can think of

  8. Helpful (2)

    "Crushed my high expectations and then some..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Success Manager in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for less than a year

    Pros

    People and culture has to be at the forefront. Slack has hired amazing people with abundance of different experiences and expertise. On top of that, we've hired some amazing people in general who are selfless and HYPER collaborative. It's amazing to see such a big team in CS all working in unity when it can be hard enough working with just one other person. Leadership has been one of the most impressive things to witness since joining Slack. Leaders at Slack do not just say thing to say things, in every instance, I've seen leadership lead by example. Very empathetic and compassionate leaders that sincerely care about your well being and go out of their way to assist you when you're down rather than tell you about it.

    Cons

    Personally, I haven't been able to see anything that I can label as a con. If you're used to being in a startup and want things to move fast within a small team? Then perhaps this isn't necessarily that anymore. But at the same time if you're coming from a huge organization with 10s of thousands of employees? Things aren't structured to that point either. For me, it's a happy medium, but this could differ on what your expectations are.

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  9. "A company that genuinely looks out for it's employees"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Platform Support Agent in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than a year

    Pros

    Management at all levels is dedicated to looking after employees. Constant suppport and excellent benefits. Rapidly growing company means good opportunities for advancement.

    Cons

    Growth and restructuring means that progression path isn't always obvious, as it can shift.

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  10. "Be myself and build my career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Slack full-time for more than 3 years

    Pros

    Total inclusiveness - a genuine desire from C suite to build a company where everyone is respected, valued and involved. Work with a product that customers love. Live and breathe our product every day.

    Cons

    Some growing pains still exist, but most have been addressed in the last two years. Marketing is the last domino to fall and great progress has been made there.

Found 316 reviews