Smile Brands Reviews | Glassdoor.com.au

Smile Brands Reviews

Updated 25 May 2018
546 reviews

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4.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Smile Brands CEO Steven C. Bilt
Steven C. Bilt
339 Ratings

546 Employee Reviews

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Pros
Cons
  • There are no cons to working here (in 23 reviews)

  • I didn't like how upper management handled things when it came to resolving issues in the office (in 16 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Houston, TX (US)
    Current Employee - Office Manager in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    Paid time off, good benefits , bonuses , management is wonderful. Holidays off

    Cons

    Only con would be that there is no pension.

    Advice to Management

    Keep up the excellent work!


  2. "Lead Dental Assistant in Houston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Dental Assistant in Houston, TX (US)
    Current Employee - Lead Dental Assistant in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 5 years)

    Pros

    One of the best reasons to my office, is my team. We are basically well organized on how to run our office. We have good communication and work so well as a team. Not to mention my doctor who has patience and compassion for her patients as well as good service to our patients needs. My manager and TC are awesome on scheduling our patients and explain treatment plans thoroughly to make sure our patients do same day treatment and leave our office with a smile.

    Cons

    Since our office is productive with a good team , I'd only like for the office to be upgraded.

  3. "Office Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    Room for growth, great leadership and support

    Cons

    Salary isn't too competitive with other dental practices

    Advice to Management

    Take care of your current employees who are committed to their roles.


  4. "Office manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager
    Current Employee - Office Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    Great benefits, work like balance, good hours, good training for new hires and good team atmosphere. Able to reach out to team members.

    Cons

    Schedule, not enough time to educate and give a great experience to all patients. Too many appointment s cause to run behind.


  5. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time

    Pros

    Plenty of room for professional growth, competitive work salary & benefits, work-life balance.

    Cons

    Training and Development can improve.

    Advice to Management

    Formalize training would be extremely beneficial to the success of the employee and company.

    Smile Brands Response

    25 May 2018 – Recruitment Marketing Coordinator

    We are glad that you think Smile Brands is a great company, we do, too! That is why we are currently developing new courses to help our team members improve in their current role and prepare them for... More


  6. "Patient benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time

    Pros

    Great work environment , fully staffed, great benefits

    Cons

    Annual raises need improvement

    Smile Brands Response

    25 May 2018 – Recruitment Marketing Coordinator

    Thank you for your honest feedback and we are sorry you feel this way. Although we do our best to reward performance according to budget, final merit increases may not always align with... More


  7. "Irvine Corporate Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Irvine, CA (US)
    Current Employee - Anonymous Employee in Irvine, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (Less than a year)

    Pros

    The company is filled with really talented people who work hard, but are understanding and happy to help you learn. The environment is really casual and there doesn't seem to be pretentious "I'm better than you" attitudes out of the upper leadership. Managers know what they want and hold you accountable but in a very collaborative way. They want you to succeed and will challenge you do do so.

    Cons

    Honestly I really enjoy working here, everything is great, and the company is successful. The only thing I can think as a negative is the benefits? While the pay is pretty good, the PTO is kinda awful. It accrues really slowly and sick and vacation time are lumped together. Also, their dental only covers Smile Brands dentists. Granted, they don't charge employees monthly premiums, but if you love your current dentist you will either have to leave or get your own insurance on the side. There is 401(K) but no company match.

    That said, Medical is average so no complaints there and the culture really does make up for a lot of the benefits "cons."

    Advice to Management

    You guys have fostered a really great work environment that makes coming to work fun, but you should take a look at making PTO more competitive. My last company had awful benefits but still had better PTO policies.

  8. "Fantabulous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rda in Houston, TX (US)
    Current Employee - Rda in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than a year)

    Pros

    Flexible, awesome staff! very understandable , great company!

    Cons

    i have nothing negative to say about this company


  9. "RDA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Rda in League City, TX (US)
    Current Employee - Rda in League City, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than a year)

    Pros

    Great team to work with!

    Cons

    No cons for me. I love working for this company

    Smile Brands Response

    22 May 2018 – Recruitment Marketing Coordinator

    Thank you for taking the time to write a review. We love to hear that you are part of a great team and that you love working for this company. Here's to many more great years for you at Smile Brands... More


  10. "South Houston"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Patient Care Coordinator in Houston, TX (US)
    Current Employee - Patient Care Coordinator in Houston, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 5 years)

    Pros

    Flexible hours, friendly staff, good insurance.

    Cons

    Good work environmental, great company and great people

    Smile Brands Response

    22 May 2018 – Recruitment Marketing Coordinator

    Thank you for your comments and feedback. It's wonderful to hear your experience is positive.


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