Softcat Reviews
Updated 24 Jan 2021
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Full-time, Part-time
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Recommend to a Friend
Approve of CEO
Graeme Watt
110 Ratings
Pros
"Amazing working environment and colleges" (in 22 reviews)
"Great earning potential if you put the hard work in" (in 17 reviews)
Cons
"Long hours if you want to succeed, first 6 months is hell" (in 22 reviews)
"Basic salary is extremely low - Yes there is commission involved but the good commission only comes from new business" (in 17 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Helpful (1)
"Admin should be treated better"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Softcat full-time for more than 3 years
Pros
There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.
Cons
After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they would then have to give it to every other admin person who had left since the end of financial year, not the most inspiring chat. This unfortunately left me with a bad impression after 3 years of working with Softcat and many happy, fun memories there. I believe admin, across all areas, should have a higher base salary as I was only rewarded a £1,000 base salary increase after 3 promotions within the company in the same department. If I was in sales and was promoted even once, I would imagine the base salary increase is much more than £1,000.
Continue readingThank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial year and are still employees at the pay date, this is common practise. We are always working hard to continuously improve as an orgainsation and take your feedback on board. Thanks Rachel Cowell - Recruitment Manager
"Truly is the best place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than a year
Pros
The best place to work. Pay, unbelievable benefits but the best benefit being the support from the top. It’s one family however it’s one huge family. Softcat make it incredibly hard to ever look for a place to work elsewhere
Cons
Truly nothing. I couldn’t think of anything if I tried
"A phenomenal place to work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than 3 years
Pros
The people are fantastic Full investment in employees - you’re a valued person not a number! Amazing benefits
Cons
I can’t think of any negatives at all.
Continue reading"Great Job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Softcat full-time
Pros
Great hours, good working environment!
Cons
There are no cons with Softcat
Softcat Response
January 20, 2021 – Recruitment Manager
Thanks so much for sharing your experience with us, we wish you all the best. Thanks Rachel
"Great Place To work"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookI have been working at Softcat full-time for more than a year
Pros
Very supportive, good commission, very transparent, lovely people
Cons
Can be long hours, cold-calling can be repetitive
Softcat Response
January 20, 2021 – Recruitment Manager
Thank you for sharing your experience with us, we really appreciate it. Thanks Rachel
Pros
The people really do make the difference here
Cons
Nothing I can add here
Softcat Response
January 18, 2021 – Recruitment Manager
Thank you so much for sharing your feedback with us, that's really appreciated. We're so proud of our employees and the culture we've built. Thanks Rachel
Pros
Great Flexibility and career progression
Cons
Salary is okay Pension commitment not the best
Softcat Response
January 14, 2021 – Recruitment Manager
Thanks for sharing your review with us, we really appreciate it. Thanks Rachel
- COVID-19
"Softcat puts the 'care' in career"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time
Pros
- A supportive, friendly and welcoming culture that spans normal times and COVID times - Open culture of sharing and charity where people really care for each other, encouraged and supported by the company to do so - Competitive salary and benefits - including so many benefits that aren't linked to any role, such as company fun days throughout the year, team night out budgets, quarterly/half year/full year incentive trips - Family orientated and
Cons
None that are worth including here. Softcat is always improving and never complacent in the area of employee satisfaction.
Softcat Response
January 18, 2021 – Recruitment Manager
Thank you for taking the time to share your review, we really appreciate it! Thanks Rachel
"Fantastic company!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than a year
Pros
Excellent culture, flexible working, great location
Cons
No cons to report to be honest
Softcat Response
January 11, 2021 – Recruitment Manager
Thank you for leaving your review, we really hope you're doing well and glad to see you're enjoying yourself here with us. Thanks Rachel
"Ground zero"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookNo Opinion of CEOI worked at Softcat full-time for more than a year
Pros
Learn priceless things throughout your working time
Cons
Believe UK model will work
Continue reading
Join the Softcat team
Softcat Response
June 27, 2018 – Recruitment Manager