Softcat Reviews | Glassdoor.com.au

Softcat Reviews

Updated Sep 18, 2019

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Found 190 reviews

4.3
StarStarStarStarStar
Rating TrendsRating Trends
88%
Recommend to a Friend
95%
Approve of CEO
Softcat CEO Graeme Watt
Graeme Watt
57 Ratings
Pros
Cons
  • "Average basic salary, but the un-capped commission makes up for this(in 13 reviews)

  • "No other way to put it, but it can be tough, long hours, challenging targets and competitive colleagues(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "Admin should be treated better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Softcat full-time for more than 3 years

    Pros

    There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.

    Cons

    After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they... would then have to give it to every other admin person who had left since the end of financial year, not the most inspiring chat. This unfortunately left me with a bad impression after 3 years of working with Softcat and many happy, fun memories there. I believe admin, across all areas, should have a higher base salary as I was only rewarded a £1,000 base salary increase after 3 promotions within the company in the same department. If I was in sales and was promoted even once, I would imagine the base salary increase is much more than £1,000.

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    Advice to Management

    Listen to your admin employees and increase their base salaries.

    Softcat2018-06-25

    Softcat Response

    June 27, 2018Recruitment Manager

    Thank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial ...

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  2. "Internal account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time for more than a year

    Pros

    Good social life and support

    Cons

    Long hours, lots of cold calling

    Softcat2019-09-09

    Softcat Response

    September 10, 2019Recruitment Manager

    Thanks for sharing your feedback with us, it's appreciated. With the hours and cold calling, that is an element of the role as it's about how we build business with our clients, and this can sometimes mean working the hours that suits the customer and getting the opportunity to speak ...

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  3. "Internal IT Support Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Internal IT Support in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for less than a year

    Pros

    Softcat is full of incredible people and great opportunities. The Softcat culture is to work hard while enjoying your job and where you work. The company is growing and you can grow with it.

    Cons

    There are not any real downfalls to working at Softcat.

    Advice to Management

    None

    Softcat2019-09-05

    Softcat Response

    September 9, 2019Recruitment Manager

    Thanks for sharing your feedback and we're really glad your still enjoying it here, that's what we hope for! Thanks Rachel Cowell

  4. "Recent starter at Softcat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Project Coordinator in Manchester, England
    Neutral Outlook
    No Opinion of CEO

    I have been working at Softcat full-time for less than a year

    Pros

    Feel well support by team leader and wider department, lots of scope for learning and development & an enthusiastic culture

    Cons

    Lots of people/teams to keep track of, so it can be difficult to know who to ask for assistance (within the wider company) when it's required

    Softcat2019-09-05

    Softcat Response

    September 9, 2019Recruitment Manager

    Hi there, thank you for taking the time to review your experience working at Softcat, we really value your opinion. We're really glad that you're experiencing good learning and development opportunities, and we do encourage employees where possible to take ownership of driving their ...

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  5. "Good 'COMFORTABLE' place of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Analyst in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for less than a year

    Pros

    Very good work life balance, very friendly teams/staff. so far so good

    Cons

    None yet - im sure it cant be worse than most companies.

    Advice to Management

    None

    Softcat2019-09-04

    Softcat Response

    September 4, 2019Recruitment Manager

    Thanks for sharing your feedback with us, we hope you enjoy your time here :) Thanks Rachel Cowell Recruitment Manager

  6. "Working in Softcat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Itam Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for less than a year

    Pros

    Softcat is very friendly and good place to work.

    Cons

    I am with Softcat for last 2 months and so far I can not see any cons.

    Softcat2019-09-04

    Softcat Response

    September 9, 2019Recruitment Manager

    Thank you for sharing your experiences with us, and we really hope the two months you have been here have been fun and enjoyable! If there is anything you need or have questions on still, please don't hesitate to contact our Recruiters who are always happy to help Thanks Rachel ...

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  7. "Incredible company, highly recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Enterprise Account Director in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time

    Pros

    Great people, great package, autonomy, exceptional career growth potential, fun, highly inclusive, exciting, successful.

    Cons

    Softcat AMs have a very tough job, especially in the first couple of years. Cold calling to gain your account base can be very challenging and draining. That said, you’re supported all the time by management and are in a peer group with an “in it together” attitude.

    Advice to Management

    Keep doing what you’re doing :-)

    Softcat2019-09-04

    Softcat Response

    September 9, 2019Recruitment Manager

    Thanks so much for such a bright and positive review, it's lovely to read. We're so glad, even having left the company that you have taken away some great memories and enjoyed your time here. Thanks Rachel Cowell

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than 3 years

    Pros

    - great working atmosphere with friendly staff across the entire business - autonomy - progression - flexible working

    Cons

    I have no complaints about the company!

    Advice to Management

    Keep up the good job :)

    Softcat2019-09-03

    Softcat Response

    September 4, 2019Recruitment Manager

    Thanks for spending the time to leave a review, your views are really important to us! We're really glad you're enjoying your time here and that you've been here for 3 years already! Thanks Rachel Cowell Recruitment Manager

  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time for less than a year

    Pros

    Great company to work for. Great Team Culture. Hard work and results is recognised and rewarded. Opportunity to learn so much about the IT industry,

    Cons

    Highly competitive role so long hours are required

    Advice to Management

    N/A

    Softcat2019-09-11

    Softcat Response

    September 12, 2019Recruitment Manager

    Thanks for sharing your feedback with us, we appreciate it! We're really glad that you enjoyed your time here, and we're keen that you get as much out of the job as possible, and offer those learning opportunities to understand all the new tech. Good luck with future roles! ...

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  10. "Softcat"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applications Engineer in Marlow, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than a year

    Pros

    Fantastic culture and support for your personal and professional growth

    Cons

    Pay is low compared to the same role/responsibilities at other companies

    Advice to Management

    Please give people the freedom to employees that other companies do.

    Softcat2019-09-04

    Softcat Response

    September 4, 2019Recruitment Manager

    Thank you for writing your review, good to hear that you're enjoying it here. Thanks Rachel Cowell Recruitment Manager

Found 190 reviews