Softcat Reviews
Updated 19 Jun 2019
Found 173 reviews
Recommend to a Friend
Approve of CEO
Graeme Watt
44 Ratings
Pros
"Friendly working environment and staff get treated very well" (in 21 reviews)
"Lots of reward and freebies for hard work" (in 13 reviews)
Cons
"Average basic salary, but the un-capped commission makes up for this" (in 12 reviews)
"Long hours, will never progress if you work contracted 9-6" (in 11 reviews)
- Helpful (1)
"Admin should be treated better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Softcat full-time for more than 3 years
Pros
There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.
Cons
After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they would...
Show MoreAdvice to Management
Listen to your admin employees and increase their base salaries.
Softcat2018-06-25 "Great"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Softcat full-time for more than a year
Pros
Culture was really really good
Cons
Time was hard to find
Softcat2019-06-19"Great Culture, Great Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than 8 years
Pros
Values employees welfare, happiness and motivation Plenty of trips, incentives, funding for team nights out as well as for things like Yoga, 5 a side, massages etc... Flexible working Family friendly Free breakfast every day Hight uncapped commission
Cons
Low basic salary (accompanied by high un capped commission!!) for sales employees Internal IT systems need investment, which is happening but slowly Career progression difficult as it is a relatively flat hierarchy
Advice to Management
Address the Cons :)
Softcat2019-06-11Softcat Response
June 12, 2019 – Recruitment Manager
Thank you for sharing your feedback with us. We really want to take care of our employees and ensure they are rewarded for their hardwork, so we'll continue to provide health and well being treats and fun incentives. We're aware of some of our IT issues and we are addressing it ...
Show More"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Softcat full-time for more than a year
Pros
A fast growing company that has managed to maintain a great atmosphere and culture. Everybody seems passionate about what they do and the company has clear direction from Directors and CEO.
Cons
Very few but one would be the favouritism shown towards longer serving employees.
Advice to Management
Some people in management you have to question how they got there, but in general, company is run really well with a lot of very friendly and professional people
Softcat2019-06-04Softcat Response
June 6, 2019 – Recruitment Manager
Thank you for your time sharing your experience working at Softcat. We're really happy that you enjoyed your time here and that there was clear direction shared from our Leadership team as we do believe being transparent about where we are as a business and plans for the future ...
Show More"Great company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than a year
Pros
very good company to work for
Cons
there are no cons here
Softcat2019-05-30Softcat Response
May 31, 2019 – Recruitment Manager
Thanks for your feedback, we're really happy that you're enjoying yourself here and appreciate you sharing your comments. Thanks Rachel Cowell - Recruitment Manager
"Great company!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than a year
Pros
Really caring company that seem to listen and implement. There is a lot of respect for senior management which is unusual in a sales company seeing as it is hard work but it's what is fully explained at the start.
Cons
Non sales don't have as much incentive and salaries don't seem to match up to other companies to which they don't seem to fussed by.
Softcat2019-05-29Softcat Response
May 30, 2019 – Recruitment Manager
Thanks for your review, we really appreciate your say! We are really proud of our culture and looking after our employees is massively important to us. We do address salaries as and when we think there needs to be an adjustment though we also hope our rewards/benefits give something ...
Show More- Helpful (1)
"Account Manager - Great Opportunity to make a lot of money"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than a year
Pros
Commission, Growth, Food, Incentives, People
Cons
Mid Level Management, Pay Your Wage, Unrealistic expectations, Flooded accounts
Softcat2019-06-05 "Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than 3 years
Pros
If you work hard, amazing potential to do be very successful early on.
Cons
Not really anything to change, the culture and people first mentality is what has made Softcat so successful
Softcat2019-05-23Softcat Response
May 30, 2019 – Recruitment Manager
Thank you for taking the time to share your experience of working here and we're so glad you're still with us and enjoying your time! We appreciate first and foremost that the culture is what makes Softcat who we are, and we remain to hire people with the same values, and we're glad ...
Show More"Work Life Balance Is The Best Part"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Softcat full-time for less than a year
Pros
Good Work Life Balance, Flexible Working Hours, Great People, Management Trust Their Employees
Cons
Low Commission, Long Standing Employees Not Interested In New Ones.
Advice to Management
Make Commission Fairer between Account Managers and Specialists
Softcat2019-05-23Softcat Response
May 30, 2019 – Recruitment Manager
Thanks for your review, great to hear from you. We're really pleased that you've taken the time to leave us your comments. We are really proud of our steps towards more flexible working options and hope this adds a much more improved work-life balance for our employees. With regards ...
Show More"Marketing and Events"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for less than a year
Pros
Great company cuture, family feel.
Cons
Lack of progression within the company.
Softcat2019-05-06Softcat Response
May 7, 2019 – Recruitment Manager
Thank you for sharing your feedback., it's great to hear from you! We're really glad that you love our culture and that it feels like a family, that's definitely what we're most proud of!
Join the Softcat team
Found 173 reviews
Softcat Response
June 27, 2018 – Recruitment Manager
Thank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial ...
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