Softcat Reviews

Updated 24 Jan 2021

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4.4
91%
Recommend to a Friend
99%
Approve of CEO
Softcat CEO Graeme Watt
Graeme Watt
110 Ratings
Pros
Cons
  • "Long hours if you want to succeed, first 6 months is hell(in 22 reviews)

  • "Basic salary is extremely low - Yes there is commission involved but the good commission only comes from new business(in 17 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "Admin should be treated better"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Softcat full-time for more than 3 years

    Pros

    There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.

    Cons

    After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they would then have to give it to every other admin person who had left since the end of financial year, not the most inspiring chat. This unfortunately left me with a bad impression after 3 years of working with Softcat and many happy, fun memories there. I believe admin, across all areas, should have a higher base salary as I was only rewarded a £1,000 base salary increase after 3 promotions within the company in the same department. If I was in sales and was promoted even once, I would imagine the base salary increase is much more than £1,000.

    Continue reading

    Softcat Response

    June 27, 2018Recruitment Manager

    Thank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial year and are still employees at the pay date, this is common practise. We are always working hard to continuously improve as an orgainsation and take your feedback on board. Thanks Rachel Cowell - Recruitment Manager

  2. "Truly is the best place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Consultant in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than a year

    Pros

    The best place to work. Pay, unbelievable benefits but the best benefit being the support from the top. It’s one family however it’s one huge family. Softcat make it incredibly hard to ever look for a place to work elsewhere

    Cons

    Truly nothing. I couldn’t think of anything if I tried


  3. "A phenomenal place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than 3 years

    Pros

    The people are fantastic Full investment in employees - you’re a valued person not a number! Amazing benefits

    Cons

    I can’t think of any negatives at all.

    Continue reading
  4. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cyber Security Sales Specialist in Manchester, England

    I worked at Softcat full-time

    Pros

    Great hours, good working environment!

    Cons

    There are no cons with Softcat

    Softcat Response

    January 20, 2021Recruitment Manager

    Thanks so much for sharing your experience with us, we wish you all the best. Thanks Rachel

  5. "Great Place To work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Recommends
    Positive Outlook

    I have been working at Softcat full-time for more than a year

    Pros

    Very supportive, good commission, very transparent, lovely people

    Cons

    Can be long hours, cold-calling can be repetitive

    Softcat Response

    January 20, 2021Recruitment Manager

    Thank you for sharing your experience with us, we really appreciate it. Thanks Rachel

  6. "Best company I've worked for"

    5.0
    Current Employee - Microsoft Consultant in Basingstoke, England

    I have been working at Softcat full-time

    Pros

    The people really do make the difference here

    Cons

    Nothing I can add here

    Softcat Response

    January 18, 2021Recruitment Manager

    Thank you so much for sharing your feedback with us, that's really appreciated. We're so proud of our employees and the culture we've built. Thanks Rachel

  7. "Great Company"

    5.0
    Current Employee - Sales Support in Manchester, England

    I have been working at Softcat full-time

    Pros

    Great Flexibility and career progression

    Cons

    Salary is okay Pension commitment not the best

    Softcat Response

    January 14, 2021Recruitment Manager

    Thanks for sharing your review with us, we really appreciate it. Thanks Rachel

  8. COVID-19

    "Softcat puts the 'care' in career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Head of Market Development in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time

    Pros

    - A supportive, friendly and welcoming culture that spans normal times and COVID times - Open culture of sharing and charity where people really care for each other, encouraged and supported by the company to do so - Competitive salary and benefits - including so many benefits that aren't linked to any role, such as company fun days throughout the year, team night out budgets, quarterly/half year/full year incentive trips - Family orientated and

    Cons

    None that are worth including here. Softcat is always improving and never complacent in the area of employee satisfaction.

    Softcat Response

    January 18, 2021Recruitment Manager

    Thank you for taking the time to share your review, we really appreciate it! Thanks Rachel

  9. "Fantastic company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than a year

    Pros

    Excellent culture, flexible working, great location

    Cons

    No cons to report to be honest

    Softcat Response

    January 11, 2021Recruitment Manager

    Thank you for leaving your review, we really hope you're doing well and glad to see you're enjoying yourself here with us. Thanks Rachel

  10. "Ground zero"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Dún Laoghaire
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Softcat full-time for more than a year

    Pros

    Learn priceless things throughout your working time

    Cons

    Believe UK model will work

    Continue reading
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