Softcat Reviews | Glassdoor.com.au

Softcat Reviews

Updated 19 Jun 2019

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Found 173 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
91%
Recommend to a Friend
98%
Approve of CEO
Softcat CEO Graeme Watt
Graeme Watt
44 Ratings
Pros
Cons
  • "Average basic salary, but the un-capped commission makes up for this(in 12 reviews)

  • "Long hours, will never progress if you work contracted 9-6(in 11 reviews)

More Pros and Cons
  1. Helpful (1)

    "Admin should be treated better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Softcat full-time for more than 3 years

    Pros

    There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.

    Cons

    After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they would...

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    Advice to Management

    Listen to your admin employees and increase their base salaries.

    Softcat2018-06-25

    Softcat Response

    June 27, 2018Recruitment Manager

    Thank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial ...

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  2. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time for more than a year

    Pros

    Culture was really really good

    Cons

    Time was hard to find

    Softcat2019-06-19
  3. "Great Culture, Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than 8 years

    Pros

    Values employees welfare, happiness and motivation Plenty of trips, incentives, funding for team nights out as well as for things like Yoga, 5 a side, massages etc... Flexible working Family friendly Free breakfast every day Hight uncapped commission

    Cons

    Low basic salary (accompanied by high un capped commission!!) for sales employees Internal IT systems need investment, which is happening but slowly Career progression difficult as it is a relatively flat hierarchy

    Advice to Management

    Address the Cons :)

    Softcat2019-06-11

    Softcat Response

    June 12, 2019Recruitment Manager

    Thank you for sharing your feedback with us. We really want to take care of our employees and ensure they are rewarded for their hardwork, so we'll continue to provide health and well being treats and fun incentives. We're aware of some of our IT issues and we are addressing it ...

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  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time for more than a year

    Pros

    A fast growing company that has managed to maintain a great atmosphere and culture. Everybody seems passionate about what they do and the company has clear direction from Directors and CEO.

    Cons

    Very few but one would be the favouritism shown towards longer serving employees.

    Advice to Management

    Some people in management you have to question how they got there, but in general, company is run really well with a lot of very friendly and professional people

    Softcat2019-06-04

    Softcat Response

    June 6, 2019Recruitment Manager

    Thank you for your time sharing your experience working at Softcat. We're really happy that you enjoyed your time here and that there was clear direction shared from our Leadership team as we do believe being transparent about where we are as a business and plans for the future ...

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  5. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than a year

    Pros

    very good company to work for

    Cons

    there are no cons here

    Softcat2019-05-30

    Softcat Response

    May 31, 2019Recruitment Manager

    Thanks for your feedback, we're really happy that you're enjoying yourself here and appreciate you sharing your comments. Thanks Rachel Cowell - Recruitment Manager

  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vendor Manager in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than a year

    Pros

    Really caring company that seem to listen and implement. There is a lot of respect for senior management which is unusual in a sales company seeing as it is hard work but it's what is fully explained at the start.

    Cons

    Non sales don't have as much incentive and salaries don't seem to match up to other companies to which they don't seem to fussed by.

    Softcat2019-05-29

    Softcat Response

    May 30, 2019Recruitment Manager

    Thanks for your review, we really appreciate your say! We are really proud of our culture and looking after our employees is massively important to us. We do address salaries as and when we think there needs to be an adjustment though we also hope our rewards/benefits give something ...

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  7. Helpful (1)

    "Account Manager - Great Opportunity to make a lot of money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than a year

    Pros

    Commission, Growth, Food, Incentives, People

    Cons

    Mid Level Management, Pay Your Wage, Unrealistic expectations, Flooded accounts

    Softcat2019-06-05
  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for more than 3 years

    Pros

    If you work hard, amazing potential to do be very successful early on.

    Cons

    Not really anything to change, the culture and people first mentality is what has made Softcat so successful

    Softcat2019-05-23

    Softcat Response

    May 30, 2019Recruitment Manager

    Thank you for taking the time to share your experience of working here and we're so glad you're still with us and enjoying your time! We appreciate first and foremost that the culture is what makes Softcat who we are, and we remain to hire people with the same values, and we're glad ...

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  9. "Work Life Balance Is The Best Part"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Specialist in Marlow, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softcat full-time for less than a year

    Pros

    Good Work Life Balance, Flexible Working Hours, Great People, Management Trust Their Employees

    Cons

    Low Commission, Long Standing Employees Not Interested In New Ones.

    Advice to Management

    Make Commission Fairer between Account Managers and Specialists

    Softcat2019-05-23

    Softcat Response

    May 30, 2019Recruitment Manager

    Thanks for your review, great to hear from you. We're really pleased that you've taken the time to leave us your comments. We are really proud of our steps towards more flexible working options and hope this adds a much more improved work-life balance for our employees. With regards ...

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  10. "Marketing and Events"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softcat full-time for less than a year

    Pros

    Great company cuture, family feel.

    Cons

    Lack of progression within the company.

    Softcat2019-05-06

    Softcat Response

    May 7, 2019Recruitment Manager

    Thank you for sharing your feedback., it's great to hear from you! We're really glad that you love our culture and that it feels like a family, that's definitely what we're most proud of!

Found 173 reviews