Softcat Reviews
Updated Sep 18, 2019
Found 190 reviews
Recommend to a Friend
Approve of CEO
Graeme Watt
57 Ratings
Pros
"Friendly working environment and staff get treated very well" (in 21 reviews)
"Lots of reward and freebies for hard work" (in 14 reviews)
Cons
"Average basic salary, but the un-capped commission makes up for this" (in 13 reviews)
"No other way to put it, but it can be tough, long hours, challenging targets and competitive colleagues" (in 11 reviews)
- Helpful (1)
"Admin should be treated better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo Opinion of CEOI worked at Softcat full-time for more than 3 years
Pros
There are a lot of perks with working at Softcat, even being in admin, such as admin day, 4pm beers, nights out and team lunches but a lot of it is aimed around drinking and a lot of the bigger company incentives are aimed at sales or the more popular admin people.
Cons
After over 3 years of working in admin for Softcat I wasn’t awarded the end of year bonus when I left, even though I worked the full financial year and up to the last week of the first quarter of the next financial year, which was unbelievably disappointing when there was no decent enough reason for this in my eyes. I took this up with the CEO of the company and was just told that I wouldn’t be rewarded this as they... would then have to give it to every other admin person who had left since the end of financial year, not the most inspiring chat. This unfortunately left me with a bad impression after 3 years of working with Softcat and many happy, fun memories there. I believe admin, across all areas, should have a higher base salary as I was only rewarded a £1,000 base salary increase after 3 promotions within the company in the same department. If I was in sales and was promoted even once, I would imagine the base salary increase is much more than £1,000.
Show MoreAdvice to Management
Listen to your admin employees and increase their base salaries.
Softcat2018-06-25 "Internal account manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Softcat full-time for more than a year
Pros
Good social life and support
Cons
Long hours, lots of cold calling
Softcat2019-09-09Softcat Response
September 10, 2019 – Recruitment Manager
Thanks for sharing your feedback with us, it's appreciated. With the hours and cold calling, that is an element of the role as it's about how we build business with our clients, and this can sometimes mean working the hours that suits the customer and getting the opportunity to speak ...
Show More"Internal IT Support Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for less than a year
Pros
Softcat is full of incredible people and great opportunities. The Softcat culture is to work hard while enjoying your job and where you work. The company is growing and you can grow with it.
Cons
There are not any real downfalls to working at Softcat.
Advice to Management
None
Softcat2019-09-05Softcat Response
September 9, 2019 – Recruitment Manager
Thanks for sharing your feedback and we're really glad your still enjoying it here, that's what we hope for! Thanks Rachel Cowell
"Recent starter at Softcat"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
Neutral OutlookNo Opinion of CEOI have been working at Softcat full-time for less than a year
Pros
Feel well support by team leader and wider department, lots of scope for learning and development & an enthusiastic culture
Cons
Lots of people/teams to keep track of, so it can be difficult to know who to ask for assistance (within the wider company) when it's required
Softcat2019-09-05Softcat Response
September 9, 2019 – Recruitment Manager
Hi there, thank you for taking the time to review your experience working at Softcat, we really value your opinion. We're really glad that you're experiencing good learning and development opportunities, and we do encourage employees where possible to take ownership of driving their ...
Show More"Good 'COMFORTABLE' place of work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for less than a year
Pros
Very good work life balance, very friendly teams/staff. so far so good
Cons
None yet - im sure it cant be worse than most companies.
Advice to Management
None
Softcat2019-09-04Softcat Response
September 4, 2019 – Recruitment Manager
Thanks for sharing your feedback with us, we hope you enjoy your time here :) Thanks Rachel Cowell Recruitment Manager
"Working in Softcat"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for less than a year
Pros
Softcat is very friendly and good place to work.
Cons
I am with Softcat for last 2 months and so far I can not see any cons.
Softcat2019-09-04Softcat Response
September 9, 2019 – Recruitment Manager
Thank you for sharing your experiences with us, and we really hope the two months you have been here have been fun and enjoyable! If there is anything you need or have questions on still, please don't hesitate to contact our Recruiters who are always happy to help Thanks Rachel ...
Show More"Incredible company, highly recommend"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Softcat full-time
Pros
Great people, great package, autonomy, exceptional career growth potential, fun, highly inclusive, exciting, successful.
Cons
Softcat AMs have a very tough job, especially in the first couple of years. Cold calling to gain your account base can be very challenging and draining. That said, you’re supported all the time by management and are in a peer group with an “in it together” attitude.
Advice to Management
Keep doing what you’re doing :-)
Softcat2019-09-04Softcat Response
September 9, 2019 – Recruitment Manager
Thanks so much for such a bright and positive review, it's lovely to read. We're so glad, even having left the company that you have taken away some great memories and enjoyed your time here. Thanks Rachel Cowell
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Softcat full-time for more than 3 years
Pros
- great working atmosphere with friendly staff across the entire business - autonomy - progression - flexible working
Cons
I have no complaints about the company!
Advice to Management
Keep up the good job :)
Softcat2019-09-03Softcat Response
September 4, 2019 – Recruitment Manager
Thanks for spending the time to leave a review, your views are really important to us! We're really glad you're enjoying your time here and that you've been here for 3 years already! Thanks Rachel Cowell Recruitment Manager
"Review"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Softcat full-time for less than a year
Pros
Great company to work for. Great Team Culture. Hard work and results is recognised and rewarded. Opportunity to learn so much about the IT industry,
Cons
Highly competitive role so long hours are required
Advice to Management
N/A
Softcat2019-09-11Softcat Response
September 12, 2019 – Recruitment Manager
Thanks for sharing your feedback with us, we appreciate it! We're really glad that you enjoyed your time here, and we're keen that you get as much out of the job as possible, and offer those learning opportunities to understand all the new tech. Good luck with future roles! ...
Show More"Softcat"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Softcat full-time for more than a year
Pros
Fantastic culture and support for your personal and professional growth
Cons
Pay is low compared to the same role/responsibilities at other companies
Advice to Management
Please give people the freedom to employees that other companies do.
Softcat2019-09-04Softcat Response
September 4, 2019 – Recruitment Manager
Thank you for writing your review, good to hear that you're enjoying it here. Thanks Rachel Cowell Recruitment Manager
Join the Softcat team
Found 190 reviews
Softcat Response
June 27, 2018 – Recruitment Manager
Thank you for your review, we appreciate your time writing to us. Sales Support are valued members of our business and we’re sorry that you didn’t feel that way when you were here. We have always had a policy of paying the annual bonus to people who have both worked the financial ...
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