Southwest Airlines Employee Reviews about "flight benefits"

Updated 7 Aug 2020

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4.4
86%
Recommend to a Friend
93%
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,578 Ratings
Pros
  • "Great benefits with 401k match and annual Profit Sharing(in 226 reviews)

  • "Flight benefits, 9% 401k company match, build your own paycheck(in 174 reviews)

Cons
  • "Also you will be the first to get mandatory overtime(in 95 reviews)

  • "There is no cons for who works hard(in 61 reviews)

More Pros and Cons

Reviews about "flight benefits"

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  1. "Easy and fun job but stressful at times"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Provisioning Agent in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    The culture is amazing and I love the flight benefits and my coworkers

    Cons

    The starting pay is very low. Job can get stressful at times during flight delays

  2. "It's okay"

    3.0
    Current Employee - Customer Service 

    I have been working at Southwest Airlines full-time for more than 8 years

    Pros

    Flight benefits, Profit sharing, flexible,and matching 401K

    Cons

    If you're a minority trying to advance your career sad to say it's a NO GO. Diversity in this company is really non-existent.

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  3. "Great company but losing core"

    4.0
    Former Employee - Human Resources 

    I worked at Southwest Airlines full-time

    Pros

    Great people, culture, flight benefits

    Cons

    Loss of Herb and eroding culture; people at the highest levels who no longer live the values

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  4. "Great Job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Agent in New Orleans, LA
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Southwest Airlines full-time for more than 3 years

    Pros

    Flight benefits, meeting new people

    Cons

    work weekends and holidays, have to be on call

  5. "Last Company You'll Interview For."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Agent in Denver, CO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Amazing Healthcare benefits, Record Profitsharing program along with generous 401k match. Flight benefits, etc.

    Cons

    Working in a Union/ Employer dynamic. Pay to begin with is tough, but top out is great.

  6. Helpful (2)

    "Cultish Company Culture, Abusive Practises"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Sales Representative - Lead 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Southwest Airlines full-time

    Pros

    union, reliable pay, people pay you extra $ to pick up their shifts, OK flight benefits (but rarely time to use them), consistent work

    Cons

    clique mentality, no protections for employees from social abuses, don't actually care about customer quality of life versus income/revenue, younger (age) employees are treated like garbage, mandatory overtime

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  7. Helpful (1)

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 3 years

    Pros

    Flight benefits, 9% 401k company match, build your own paycheck.

    Cons

    Hard work, out in the elements, mandatory overtime

  8. Helpful (3)

    "Not the amazing company it used to be."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Flight Attendant in Las Vegas, NV
    Recommends
    Disapproves of CEO

    I worked at Southwest Airlines full-time for more than 8 years

    Pros

    Flight benefits are wonderful! Health is insurance is great. Pay is decent with raises every year.

    Cons

    The company is not the same happy place. Management is untrustworthy. Discipline and terminations are extremely high. Currently overstaffed due to planes being grounded.

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  9. Helpful (3)

    "Great benefits at a price"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Agent in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Southwest Airlines full-time for less than a year

    Pros

    Free flight benefits from day one; 2 wk paid training in Dallas; great reputation with the flying public; 9.3% 401(k) matching; excellent benefits; company encourages fun and humor

    Cons

    Ridiculously low pay for first five years (starting pay, first year $14.53/hr for CSAs; $.03 raise on second year). You either have to have a second job or a wealthy spouse &/or retirement fund in order to make ends meet financially. Must join union after hiring on (but very little union representation until you have completed 7 mo probation; and even then it feels like an ongoing struggle between management and union). If you need time off or are sick and you don't have vacation/sick time to draw from (and you won't for approx first six months) it's on you to trade, give away or pay a coworker to take your shift. If you refuse mandatory overtime, you receive "points and occurrences" which can potentially affect your ability for future promotions. For all the "LUV" and hospitality SWA expects you to show the flying public, they could stand to improve on how they treat their employees. Turnover rate is HIGH during the first year.

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  10. "Good benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Community Relations Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time for more than 5 years

    Pros

    $1 extra for bilingual reps Flight benefits Great company match on 401k

    Cons

    Micromanaged Not great schedule based on seniority

Found 190 reviews