Spencer Gifts Reviews | Glassdoor.com.au

Spencer Gifts Reviews

Updated 12 Jul 2019

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Found 739 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
63%
Approve of CEO
Spencer Gifts CEO Steven Silverstein
Steven Silverstein
366 Ratings
Pros
Cons
  • "Low pay: When your Sales Sup only makes 60-75cents more than your associates, that's already a problem(in 63 reviews)

  • "Upper management positions rarely opened up for advancement(in 55 reviews)

More Pros and Cons
  1. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Supervisor in Fayetteville, AR
    Recommends
    Positive Outlook

    I have been working at Spencer Gifts part-time for less than a year

    Pros

    Flexible schedule, great team

    Cons

    Pay is subpar and a lot of times, add ons aren't counted correctly.

    Spencer Gifts2019-07-13
  2. Helpful (1)

    "It was okay but really bad management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Pensacola, FL
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Spencer Gifts full-time for more than a year

    Pros

    It was fun and you learned a lot about retail

    Cons

    My manager was a micro manager and didn’t teach, coach or train. Didn’t find out until later that I was supposed to be done so much more but she never showed us. It sucks because then it looked like I didn’t know how to do my job, which I didn’t, thanks to her.

    Advice to Management

    Have a consistent plan on how each store should train their employees so that it’s consistent. Then if they move stores, they know what to do.

    Spencer Gifts2019-07-11
  3. "Great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Approves of CEO

    I have been working at Spencer Gifts part-time for more than a year

    Pros

    It’s a great place to work at, great coworkers and fast paced

    Cons

    Lack of hours and benefits. Pay could be better.

    Spencer Gifts2019-06-14
  4. "Great Job Advancement - Little recognition for hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Spencer Gifts part-time for more than 3 years

    Pros

    always an opportunity for advancement within districts, health, dental & vision benefits, fun place to work - very diverse

    Cons

    little recognition, pay is average with small yearly raises, barely any relationship with upper management beyond district manager

    Spencer Gifts2019-06-25
  5. "Don't come in!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Spencer Gifts full-time for more than a year

    Pros

    *Good discounts *open atmosphere *Great benefits

    Cons

    *Horrible Upper management *No effort to train people *lack of upper support

    Advice to Management

    Find a good district manager that will help you not hurt you.

    Spencer Gifts2019-06-24
  6. Helpful (1)

    "Fun to shop there, horrible to work there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spencer Gifts full-time for more than a year

    Pros

    Fun products, fun employees, good work hours

    Cons

    Low pay, no appreciation for hard work done, no respect from upper management

    Advice to Management

    Expect little appreciation, recognition or rewards for exceeding all goals. Do not expect to feel valued for doing a great job

    Spencer Gifts2019-06-11
  7. "Not good for paying bills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Supervisor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Spencer Gifts part-time for more than a year

    Pros

    Fun and lax environment.

    Cons

    Penny pinching company. Will fight tooth and nail so you won't get a raise.

    Spencer Gifts2019-06-05
  8. "Part-Time Job"

    StarStarStarStarStar
      Former Employee - Assistant Manager 

      I worked at Spencer Gifts part-time

      Pros

      Fun part time job while in high-school and college.

      Cons

      Worked evenings and weekends.

      Spencer Gifts2019-05-23
    • Helpful (1)

      "Store manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Spencer Gifts full-time for more than a year

      Pros

      Dress code is laid back!

      Cons

      Regional is very fake and acts like she cares, but doesn’t and you can see it! Wages are way to low for retail! This is not the best place to work!

      Advice to Management

      Don’t work for them!

      Spencer Gifts2019-06-11
    • Helpful (3)

      "Have some common sense"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Assistant Manager in Overland Park, KS
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Spencer Gifts full-time for more than 3 years

      Pros

      I personally LOVED my store. I felt appreciated by my store manager and my DM, and our entire staff was a functioning family. Benefits were very good, but only available for assistant manager and up, and in very special cases for supervisors. The day-to-day is great. Working together with other stores and events and contests made the store a fun place to work at. I always looked forward to holiday picture contests....

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      Cons

      There’s not a lot of opportunity for sales associates. They are not aloud to do anything, they can’t even gather trash. Even our associates who had been there for years, we’re not aloud to be trusted with any responsibility when we knew they could handle it. This made it very difficult to keep any new part timers. Poor hours for associates. Poor pay, even when promoted. If LP gets involved with a misunderstand,...

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      Advice to Management

      I’ve seen your most valued employees be fired for the most ridiculous reasons. The punishment should fit the crime. Consider warnings, right ups, and simple solutions to solve problems. The world is not black and white. Hear your employees out and have some common sense. You shouldn’t find pleasure in firing good people. Give more hours for the associates. New hires don’t have any time to absorb the rhythm of the store...

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      Spencer Gifts2019-04-28
    Found 739 reviews