SproutIT Reviews

Classic exploitative workplace. The management is trying to solve the age old problems of the company with increasing the already big pressure on the staff with unachievable KPIs. The service desk is generally chaotic, the workload is not balanced evenly between team members but as long as the job is done the management doesn’t care that some people are over worked while others barely do anything. If you tell them you’re struggling they promise you everything then don’t even try to keep them. Loads of serious issues with HR. They portray a false image, preaching about their amazing culture then anytime a problem comes up they try to solve it by having a go at the staff. On a team meeting HR was pressuring the management to publicly single out low performers which made everyone, including the management uncomfortable and they even told us we should be thankful we still have a job. When upper management is around however, they again show a completely different face. They have a tendency of lying about their own policies. They also have lack of knowledge of employment law (I will give them the benefit of doubt and not say they’re lying about that as well). The service desk is expected to use their mobile phone for work but they don't give you a work phone or compensate you in any way (other than the site analysts), the rest of the company however gets compensation. Ridiculously demanding clients, the number of calls are not too high but they can be very intense. It's a very stressful job in general. If you urgently need a job it’s good enough but for anything long term it’s better to go somewhere else.

***ADVICE for HR*** – Stop asking your new employees to post their reviews on here. At least give them a few months/to a year to see for themselves what its really like to work for Sprout IT so that their review is genuine! Promising more than what they can actually deliver. Typical politics in the management/senior teams. More than a year ago this place was fantastic however in recent months there has been a HUGE drop of really smart/hardworking employees resigning due to change in management. New employees seem to be leaving within WEEKS of accepting their offer due to lack of training and attention. – **Key skill they lack is people management skills! Staff are not allowed to work from home - even if you have a personal/valid reason. They micromanage their staff. No transparency amongst peers. Never any HR team around. They do not seem to know what they’re doing. NO legit/or hardly any policies are in place therefore, they make them up as they find fit. – NOT professional! They do brilliant at promoting themselves as something they know they are not capable of delivering to their staff. There was a time when sprout use to be a happy place for everyone to work in, it felt more like a team/family until recent management changes took that all away, and with the great number of people leaving who kept that happy vibe, just speaks for itself. I wish them the best during their lowest point and hope that those hardworking and good staff members that are left will find what they deserve.