Square Reviews

Updated Oct 19, 2021

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Found 778 of over 858 reviews

4.2
85%
Recommend to a Friend
93%
Approve of CEO
Square Founder & CEO Jack Dorsey
Jack Dorsey
550 Ratings
Pros
  • "Great work life balance is promised(in 55 reviews)

  • "They offer great benefits for their employees while also helping them further in their career(in 36 reviews)

  • Cons
  • "Typical growing pains of a new office(in 29 reviews)

  • "Work life balance during busy seasons/days(in 25 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Purpose led company with exciting things on the horizon

      Jul 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Purpose led vision. This transpires to staff and decision making frameworks at every level. - Amazing culture. Square is filled with passionate, motivated, clever and kind individuals and teams. - Scale. There are lots of exciting projects on the horizon, the world is your oyster at Square, if you choose to lean in.

      Cons

      - Fast paced (not a con but a reality of any business at this scale and life stage). Only suited to those who are excited to embrace this.

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    2. 2.0
      Former Employee

      Beware the clique-filled lumbering dinosaur

      Oct 12, 2021 - Software Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Reasonable compensation, smart co-workers generally, good company mission.

      Cons

      Serious tech debt challenges, very cliquey and political, incompetent EMs. The company as a whole feels directionless. While competitors move at lightspeed Square is moving like a snail, particularly in the Cash App division. Cash App has expanded into a single new region in THREE YEARS. Tech debt is insane, preventing expansion.

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    3. 5.0
      Current Employee, less than 1 year

      Great Company, Great Culture.

      Jul 1, 2021 - Customer Success Advocate in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Internal culture is very supportive, benefits are very generous and there is potential to grow within the company.

      Cons

      The entry level position salary is on the lower end. However, this is balanced by the benefits and the opportunity for growth.

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    4. 5.0
      Current Employee, less than 1 year

      CashApp

      May 21, 2021 - Software Engineer in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I work for CashApp Engineeering within Square so can only speak for CashApp (which has a separate office to Square's in Melbourne). * Great remote-friendly culture though there are some things everyone is still figuring out (atleast I feel CashApp is better than few other companies I worked for in this aspect by doing more async comms etc) * Competent Engineering leadership - we don't have non-engineering managers leading teams or being engineering directors/senior leads who are very empathetic to real engineering issues and don't come with arbitrary deadlines or unnecessary pressures * Real autonomy to engineers. I've heard about it in almost all my previous places - but I didn't really know how it feels to be autonomous until I started here. Teams are only assigned a problem space / very high level and we solve it in the best way we want. No micromanagement or process overhead. * Work-life balance friendly! I can't speak for SF or other CashApp offices here - but the Melbourne (or AU generally speaking) is very much nailing this (or atleast trying best to). Don't have people staying late and working late so there is no pressure on anyone else indirectly either. * Good compensation / stocks * Working on very interesting stuff all the time due to the trajectory growth.

      Cons

      * Fast paced environment (good and bad thing I guess - so change is the only constant - reorgs, people movements, industry opportunities etc etc) - perhaps a good problem to have? * Whilst it's remote friendly, like I mentioned there are a lot of things still being figured out. The communities / guilds are not very active and kinda becoming just day to day work stuff. This would be a challenge for the org to re-energize such culture given Square has announced 100% remote even post-COVID and we already have hires from various parts of AU (combination of growing pains and 100% remote situation) * Not very diverse when it comes to senior management positions. Although the most diverse team when it comes to junior to mid engineers. Good thing there is acknowledgement of this issue but still work to be done by supporting women/LGBTQ members/person with some disability but fully able to work etc

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      4 people found this review helpful
    5. 3.0
      Current Employee

      ok.

      Feb 9, 2021 - Software Engineer in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      ok. some nice people I think

      Cons

      haven't thought about it much

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    6. 2.0
      Former Employee

      Toxic culture

      Feb 1, 2021 - Fraud Specialist in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great learning platform to improve tech skills

      Cons

      Toxic culture. Unsupportive team with lack of lateral growth

      2 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Not as good as it seems

      Aug 30, 2020 - Anonymous Employee in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive team environment, and good career opportunities internally

      Cons

      A lot of internal politics, benefits offered in contract have been either removed or are not as advertised.

      1 person found this review helpful
    8. 3.0
      Former Employee, less than 1 year

      Low salary

      Feb 26, 2020 - Customer Success Associate in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employee perks such as wellness allowance and lunch allowance

      Cons

      Very low salary despite an entry level role

      Continue reading
      3 people found this review helpful
    9. 5.0
      Current Employee

      Awesome

      Oct 19, 2021 - Customer Success Advocate in Scottsdale, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The whole position is great

      Cons

      sometimes calls and chats are busy

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    10. 5.0
      Current Employee

      Bullish on Square as a company

      Oct 12, 2021 - Human Resources 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Cares about employees Preserves the tight knit feel of a company for being a larger publicly traded company, that is rare to come by

      Cons

      Growing pains of a start up for some of the newer divisions/acquired companies

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