Square Reviews | Glassdoor.com.au

Square Reviews

Updated 11 Nov 2019

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3.9
77%
Recommend to a Friend
81%
Approve of CEO
Square CEO Jack Dorsey
Jack Dorsey
364 Ratings
Pros
  • "High emphasis on work life balance and a culture within the talent org of trying new things like supporting remote recruiters/managers(in 44 reviews)

  • "Open, transparent, low ego work environment(in 26 reviews)

Cons
  • "Typical growing pains of a new office(in 28 reviews)

  • "Just starting 401k matching so the program is not as developed as some others yet (but will get there)(in 20 reviews)

More Pros and Cons
  1. "if you have realistic expectations, this is a fantastic company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Square full-time for more than a year

    Pros

    The fintech industry is still one of the most innovate/exciting industries out there. Square has a lot of interesting products. Mission of economic empowerment. Good food and benefits.

    Cons

    Growing pain. Signs of bureaucracy

    Square2019-11-10
  2. "realistically, you can't really ask for or expect more from a company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I worked at Square full-time for more than 3 years

    Pros

    surrounded by very smart people most of them are actually pretty nice and high quality individuals fantastic office with great perks

    Cons

    weird cult of personality around Jack Dorsey management can be hit or miss as many people are inexperienced many non technical roles have poorly defined career paths

    Advice to Management

    be real. people can handle it. i think

    Square2019-11-06
  3. "feeling lucky"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Square full-time for more than a year

    Pros

    great team, smart coworkers, interesting challenges, good food and product

    Cons

    company getting bigger, growing pain

    Square2019-10-28
  4. "Good Experience Bad Pay"

    StarStarStarStarStar
    Current Employee - Professional Services 

    I have been working at Square full-time

    Pros

    Good Growth, Progressive Culture, good PTO

    Cons

    Pay below city poverty line

    Square2019-10-24
  5. "Thumbs up!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Blank in San Francisco, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Square full-time for more than a year

    Pros

    Free food, great office, great coworkers, great mission

    Cons

    Square is now a mid-size company(~4000), your experience will depend on the office and team you land on

    Advice to Management

    Listen to your employees

    Square2019-10-23
  6. "Can't complain"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer 
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Square full-time for more than 5 years

    Pros

    Worked here for a few years, it's a pretty good place to work.

    Cons

    Less exciting as it grows.

    Square2019-10-17
  7. "Depends on team you work on..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Risk Specialist in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Square full-time for more than 3 years

    Pros

    Competitive salary, health insurance, time-off policy, food.

    Cons

    not a lot of growth opportunities, poor team culture (in risk),

    Advice to Management

    Don't hire leads that are all best friends.

    Square2019-10-30
  8. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Specialist in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time for more than a year

    Pros

    Great culture and benefits. Support from management and awesome work-life balance.

    Cons

    Monotonous work and they constantly move the ball on expectations.

    Square2019-10-08
  9. "Lots of perks, lots of pressure"

    StarStarStarStarStar
    Former Employee - Customer Success Advocate 

    I worked at Square full-time

    Pros

    Coworkers are nice. Lots of food and great health coverage.

    Cons

    Constant emphasis on arbitrary and inaccurate metrics. Always changing procedures with poor communication between departments. Will terminate staff at will which creates a tense atmosphere where you feel expendable.

    Square2019-10-20
Found 486 reviews