Square Reviews

Updated 2 Aug 2020

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4.0
83%
Recommend to a Friend
86%
Approve of CEO
Square Founder & CEO Jack Dorsey
Jack Dorsey
403 Ratings
Pros
  • "Great work/life balance - leadership advocates for this pretty consistently(in 52 reviews)

  • "They offer great benefits for their employees while also helping them further in their career(in 31 reviews)

Cons
More Pros and Cons
  1. Helpful (2)

    "Low salary"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Success Associate in Melbourne
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Square full-time for less than a year

    Pros

    Employee perks such as wellness allowance and lunch allowance

    Cons

    Very low salary despite an entry level role

    Continue reading
  2. COVID-19

    "Great culture; great mission; interesting work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time for more than a year

    Pros

    Can't speak for other offices, but pay in Atlanta is top-of-market. Flexible culture. Work from home is going to be allowed permanently, even after the whole COVID situation is over. Flexible PTO. Extensive parental leave. Good balance in engineering culture between shipping features and paying down tech debt. I think this is an overlooked variable at many companies. At Square my experience is that careful consideration is paid to the decision between moving quickly to deliver vs taking time to go back and clean up old messes. Upward mobility. If you come in as a junior engineer, you don't have to look for another job after 2 years to find more responsibilities and commensurate compensation increase. Evaluation for promotion is built-in to the system, and pay increases for promo are considerable, not just token raises. Worthwhile mission. Square is a company that actually takes its mission of "economic empowerment" seriously. It's not just a payments company or a POS company. It's a company that works hard to deliver the products that small businesses need. Interesting work. Whatever you're interested in, Square is probably doing it. Nitty-gritty payments code, ML, cryptocurrency, front-end design and engineering, etc. Room for growth as a company. There's still lots of uncaptured opportunity out there for Square, and the business is actively seeking it out.

    Cons

    Promotion process is kind of drawn-out and opaque. You work with your manager to put together a promo packet, but then don't hear anything back for at least several weeks. Company culture is fairly homogenous politically. Some people are outspoken about their political beliefs, but it would probably be somewhat uncomfortable for someone who isn't at least moderately liberal to voice their beliefs. Not many cons. I plan to be at Square for the long-haul.


  3. "Love it! - Best Interview + Onboarding Experience Ever!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time for less than a year

    Pros

    - Plenty of room to grow and excel career wise - The best onboarding experience I've ever had.. honestly, really set the bar! - Great benefits + great culture, everyone's super friendly and always ready to help - WFH - Leadership really cares and pushes you to achieve potential inside and outside work

    Cons

    - Work life balance during busy seasons/days

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  4. "Good Company"

    4.0
    Former Employee - Account Manager in San Francisco, CA

    I worked at Square full-time

    Pros

    The people who work here are smart and passionate

    Cons

    A lot of middle management

  5. Helpful (1)

    "Glad to be here!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time for more than a year

    Pros

    I love working at Square because the mission is so easy to be proud of. I hire people to drive economic growth. There is just so much impact to be made here.

    Cons

    You have to be open to ambiguity. We don't have levels, so career growth is in your own hands. You can make it what you want - so if you like formalized structure, this might not be the place for you.

  6. "Sense of Fulfillment and great work culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time for less than a year

    Pros

    - Lots of autonomy - everyone is helpful and extremely friendly - Great company perks and strong collaborative environment - The leadership really cares and has transparent roadmap

    Cons

    - Sometimes the work life balance is blurred due to workload

  7. COVID-19

    "Great Company to Work For! Enjoyable Interview + Onboarding Process During COVID-19"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Square full-time for less than a year

    Pros

    -Interactive and enjoyable onboarding process -Tommy in particular was great during the interview and hiring process. He kept me informed during all stages and answered any questions I may have had very quickly. He even responded back to me outside of normal working hours which I greatly appreciated -Amazing work culture (everyone is eager to help, welcoming and incredibly diverse) -Awesome Benefits (great healthcare + wellness plans, unlimited vacation, WFH) -Reachable and transparent leadership team -Lots of opportunities to learn + take on more responsibility

    Cons

    -WFH during Covid-19 makes it difficult to meet team members in-person -Such a large organization means there is a lot of initial learning to do when trying to figure out proper channels of communication

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  8. "Love Square's mission"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead in San Francisco, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Square full-time for more than a year

    Pros

    Accepting culture, passion about the mission and vision, good pay, stock performance

    Cons

    Distributed decision making and lack of top-down leadership

  9. "Good company, becoming more political"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Lead 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Square full-time

    Pros

    RSU values Jack is visionary Lots of products so much opportunity to learn

    Cons

    Jack could be more present Lots of products means lack of focus sometimes Becoming more political

  10. "Solid place to start but little growth path after 4 years"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Square full-time for more than 3 years

    Pros

    Jack Dorsey is an incredible leader

    Cons

    Terrible middle management in sales org

Found 543 reviews