Star Entertainment Group VIP SERVICES Reviews

Updated Jul 12, 2021

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Found 8 of over 291 reviews

4.0
99%
Recommend to a Friend
99%
Approve of CEO
Star Entertainment Group Managing Director & CEO Matt Bekier
Matt Bekier
3 Ratings

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  1. 5.0
    Current Employee, more than 1 year

    Work place

    Jun 18, 2021 - Casino Vip Host in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    working environment at the work place

    Cons

    Sometimes hard to understand other culture

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  2. 3.0
    Former Employee

    Average employer

    Jul 12, 2021 - VIP SERVICES 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Free meal and other benefits

    Cons

    Lack of support from the managment

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  3. 4.0
    Former Employee

    Great Place to work

    Apr 5, 2021 - Manager, Sales and VIP Services in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great career development growth opportunity

    Cons

    Niche small sector, hard to transfer to another industry

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  4. 2.0
    Former Employee, more than 1 year

    Easy job, low pay

    Feb 24, 2020 - VIP Host in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Very easy job, no stress, clock, clock out.

    Cons

    Pay is very low, even for supervisors, 24/7 rotating roster, black out periods where you can't take leave even though you've accurred it and technically they should have the staff to allow it.

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    1 person found this review helpful
  5. 3.0
    Former Employee, more than 3 years

    Training and development is non existent

    Apr 28, 2019 - VIP Services Host in Brisbane
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family like environment with a lot of team members having worked there since opening and very diverse, Queens Waft development- new Casino

    Cons

    Lack of training and development for front line team members and management, new or updates of programs without them being finished or tested with errors, old and damaged uniforms that do not get cleaned correctly (easier to provide your own), marketing make many mistakes and do not consult with the team who actually work with the guests to gain feedback. This includes promotion material being delivered late or left on display after events finished, misleading or incorrect requirements for said promotions.

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  6. 3.0
    Former Employee, more than 3 years

    It was fun working in the casino

    Apr 25, 2018 - Vip Service in Pyrmont
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great fun working in the VIP teams - Very flexible work load - Managers are quite caring - Team members are very supportive as well. - One free meal a day - Uniform are taken care by the laundry department

    Cons

    It was fun working in the VIP team, but it's rotating shift, it maybe hard for some person to adapt to the shift schedule. There isn't much career development as well.

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  7. 3.0
    Former Employee, less than 1 year

    OK

    Mar 22, 2017 - Director of Marketing VIP in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good benefits, great people and well renumerated

    Cons

    Lack of management, departments too siloed

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  8. 1.0
    Former Employee

    VIP Host

    Apr 21, 2015 - VIP SERVICES in Brisbane
    Recommend
    CEO Approval
    Business Outlook

    Pros

    One meal while on shift, laundered uniform

    Cons

    Management are real persistent bullies and liars, including HR bosses. Good theory and outlook but completely opposite in real workplace.

    1 person found this review helpful
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