Star Entertainment Group Employee Reviews about "night shift"

Updated 7 Aug 2020

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3.7
77%
Recommend to a Friend
92%
Approve of CEO
Star Entertainment Group Managing Director & CEO Matt Bekier
Matt Bekier
54 Ratings
Pros
  • "Free meals, laundry and light rail travel(in 18 reviews)

  • "good payment, free food, free laundery(in 14 reviews)

Cons
  • "hours can become difficult to those inexperienced with night shift(in 11 reviews)

  • "Rosters are also sometimes badly planned as you may be given a graveyard cycle (e(in 11 reviews)

More Pros and Cons

Reviews about "night shift"

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  1. "Croupier"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Star Entertainment Group part-time

    Pros

    Great wage, good breaks and amazing atmostphere

    Cons

    Night shifts and dealing with disgruntled clients. Lack of career development

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  2. "Review"

    4.0
    Former Employee - Anonymous Employee 

    I worked at Star Entertainment Group part-time

    Pros

    Training is provided and supervisors will support growth

    Cons

    The late night shifts were not for me


  3. "$$ and people you work with are good but very bureaucratic processing and procedures"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Sydney
    Recommends
    Negative Outlook

    I worked at Star Entertainment Group full-time for more than 3 years

    Pros

    Life long friends and money is good

    Cons

    Night shifts, bureaucratic processing and procedures. Gossip culture.

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  4. "Is good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Star Entertainment Group part-time for less than a year

    Pros

    Good interaction with customers and staff

    Cons

    Long hours and exhausting for night shift

  5. "Recommand"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Darling Harbour
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group full-time for more than a year

    Pros

    Easy Job, Great staff Easily to make friend with the superviouses Good Benfit

    Cons

    less opportunity in promotion Customers can be really rude day and night shift can be painful

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  6. "Decent for night shift"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer in Sydney
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group part-time for more than a year

    Pros

    Decent pay for night shift Meet new people, learn new skills

    Cons

    hours can become difficult to those inexperienced with night shift

  7. "Great Pay on Fri/Weekends, Rosters are inflexible"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Table Games Dealer 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group part-time for less than a year

    Pros

    Other Dealers are quite Friendly Food is acceptable and Uniform is washed 1.5x loading on Weekends, 1.2x at night shift Fun and Stimulating Atmosphere Breaks every hour High turnover means they recruit any/everyone

    Cons

    Base rate is quite low, only increases to about $24 after 6 month probation Supervisors are hit/miss, training is inadequate so expect to be bad/slow/clueless and reprimanded for it Inconsistent supervisors that will/will not reinforce some rules, procedures Shifts are 8 hours and 10 hours every 4 weeks, not good for health especially with night shift High turnover and training fail rate

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  8. "trainee dealer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Star Entertainment Group full-time

    Pros

    great reputation group, having more fun, meeting plenty of different people with different culture

    Cons

    night shift, no social life

  9. Helpful (4)

    "'Coupier' - Repetitive, toxic staff - but a job like no other."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Dealer 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group for more than a year

    Pros

    - Laundered uniforms which you collect at the beginning of each shift. - Free buffet style breakfast / lunch / dinner - 15 minute break for every hour worked - Competitive hourly rate - Great career progression for anyone who's willing to put in the work - Fast paced work environment - Great for 'people watching'

    Cons

    - As the casino has a huge employee turnover, the people they hire are from all walks of life. This resulted in working with a lot of strange characters. Staff were untrustworthy - you could not leave something laying around for 2 minutes without it being stolen. My locker was broken into on multiple occasions. - Shocking HR department - Repetitive duties, doing the same thing over and over (Up to 5 times a minute) - Working long hours across all hours of the day with a demand for working night shift. - A very toxic work place, being surrounded by problem gamblers day in and out, also working within a space that is dull and at sometimes lifeless. - Workplace bullying / sexual harassment was accepted and not acted upon by senior management even when addressed

  10. Helpful (3)

    "Croupier"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group part-time

    Pros

    The only pro I can really think of is the money and free food. We do get 10% employee discounts to use in the food court and stuff but the food there is overpriced to begin with.

    Cons

    The people that I work with. Everyone is so negative there and give out negative vibes. No one that I know (from 4 years of working there) actually enjoyed working there. No one actually provides "good customer service", and the customers frankly don't care. They are either too drunk to, or too annoyed (the hard core gamblers). The customers are pretty bad. I worked mainly on weekends/holidays during night shifts and you get the worst people coming in. Drunk and violent. The majority of customers are just plain rude. Try to start a conversation and most will reply by hitting the table as a signal to "shut up and deal". They won't even give you enough respect to speak to you. The working hours are bad but I guess that's where the good money is. (8pm-4am or 10pm-6am). Working day/morning shift isn't that great either. Morning shift generally is from 2am-10am or 4am-12pm but it's generally quieter, so if you can manage to pull yourself out of bed at that time then sure have fun. Day shift is also pretty quiet in terms of customers but the casino doesn't open as many tables so you're constantly busy. A major con is that almost everyone I know that works/worked there(myself included) has some sort of back/shoulder injury. This is caused by repetitive movement, especially since you're confined to the space of the tables. I actually have one shoulder higher than the other now and it's permanent unless I go to the gym and train the other shoulder. Mine isn't too noticeable but there are dealers that have extremely noticeable problems. There is no flexibility. You pretty much have to work weekends/night shift(if you're a part timer), or call in sick. Management isn't very kind. They try to screw over the staff a lot, changing our contracts to casual so that they can cancel our shifts an hour before it starts and what not.

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Found 11 reviews