Star Entertainment Group Employee Reviews about "rosters"

Updated 13 Jun 2020

To filter reviews, or .
3.7
77%
Recommend to a Friend
92%
Approve of CEO
Star Entertainment Group Managing Director & CEO Matt Bekier
Matt Bekier
54 Ratings
Pros
  • "Free meals, laundry and light rail travel(in 18 reviews)

  • "good payment, free food, free laundery(in 14 reviews)

Cons
  • "hours can become difficult to those inexperienced with night shift(in 11 reviews)

  • "Rosters are also sometimes badly planned as you may be given a graveyard cycle (e(in 11 reviews)

More Pros and Cons

Reviews about "rosters"

Return to all Reviews
  1. "Great environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Croupier in Gold Coast
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Star Entertainment Group full-time for more than 3 years

    Pros

    Positive, can do team with support for all.

    Cons

    If you don't like shift work or rotating rosters, it's not for you

  2. "Alright"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Table Games Dealer in Sydney
    Recommends
    Neutral Outlook

    I have been working at Star Entertainment Group full-time for more than a year

    Pros

    Good work environment, Good Pay

    Cons

    Bad Hours, Bad Management (rostering)

    Continue reading

  3. "ok for university student"

    3.0
    Current Employee - Table Games Dealer in Sydney

    I have been working at Star Entertainment Group part-time

    Pros

    free food, good rates, free light rail from central to the star

    Cons

    work rostering hours, standing or sitting for a whole hour

  4. Helpful (1)

    "Easy job, low pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - VIP Host in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Star Entertainment Group full-time for more than a year

    Pros

    Very easy job, no stress, clock, clock out.

    Cons

    Pay is very low, even for supervisors, 24/7 rotating roster, black out periods where you can't take leave even though you've accurred it and technically they should have the staff to allow it.

    Continue reading
  5. "Pretty standard for this industry, I guess"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operator in Pyrmont
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group full-time for more than 3 years

    Pros

    Good variety of work, never bored, good discounts and deals if you look out for them. Training is structured and thorough in most of the business.

    Cons

    Rostering doesn't take into account the health or work-life balance of employees when working in a 24/7 business. Too many managers promoted on longevity and not skills (particularly people skills) or knowledge. The boys club is strong. Expect to be excluded and ridiculed behind your back for expecting decent behaviour out of the men you work with.

    Continue reading
  6. "The star entertainment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Service in Gold Coast
    Recommends
    Positive Outlook

    I worked at Star Entertainment Group part-time for more than a year

    Pros

    Good staff benefits and incentives lots of opps for career development and progress on going training staff meals and parking union on site

    Cons

    long hours rotational good old hospitality roster 24-7 as its a casino very difficult guests to deal with, can get repetitive

  7. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Croupier in Sydney
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Star Entertainment Group full-time for more than 3 years

    Pros

    Free meals, attractive pay, free laundry facilities, middle management have worked their way up from entry level roles so have a good understanding of each role, enterprise agreement not award pay

    Cons

    Upper management constantly try to drive the cost out of everything even if it means revoking staff benefits, shift work with rotating rosters which can be hard to lock in

    Continue reading
  8. "Croupier (Sydney)"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Croupier in Sydney
    Doesn't Recommend
    Negative Outlook

    I have been working at Star Entertainment Group part-time for more than a year

    Pros

    - Benefits aren't bad (free food, discounts at some restaurants like Momofuku and Sokyo, free tram to and from Central to The Star, discounted parking, etc) - Don't need to worry about uniform for most jobs. - Most people who work here are really lovely! - As a part timer, I can essentially pick and choose what days I want to work. My current roster is Sat + Sun, and I can pick up for the weekdays.

    Cons

    - Management don't care about you as a person, only what they can squeeze out of you before you decide enough is enough and leave. - The roster (for croupier). It's currently on a rapid backwards cycling system for full time, which means that every week your rostered days off move backwards by one (mon and tues become sun and mon). This system is relatively new and caused a lot of people to quit. - Work/life balance. This job works for me because I don't have much of a social life, but it wrecks havoc on that balance for those who have one. - If you get injured, good luck getting anyone to take you seriously. The amount of hoops you have to jump through to be put on restrictions and/or compensated is ridiculous. As one coworker put it, you have to rip some muscles and severely injure yourself before they'll do anything. - As a 24/7 business, this means that you have to be available to work every day. Tough luck if you get scheduled on Christmas Day and you want it off; find a swap or give it away. - If you want Christmas, Easter, or Chinese New Years and the surrounding weeks off, you have to enter a lottery.

    Continue reading
  9. "Croupier"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I have been working at Star Entertainment Group

    Pros

    Provides food and uniform, so you only have to worry about bringing yourself.

    Cons

    Work on a 24hours rotating roster.

    Continue reading
  10. Helpful (1)

    "Terrible"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dealer in Sydney
    Doesn't Recommend
    Negative Outlook

    I have been working at Star Entertainment Group full-time for more than a year

    Pros

    Not much pros as I did not enjoy my time there at all.

    Cons

    Poor management, poor hours. Management resolves to threats to make employees do things. They are also very disorganised. Rosters are always messed up. Also there is no career progression opportunities.

    Continue reading
Found 11 reviews