Star Entertainment Group Employee Reviews about "rosters"

Updated 13 Jun 2020

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3.7
75%
Recommend to a Friend
84%
Approve of CEO
Star Entertainment Group Managing Director & CEO Matt Bekier
Matt Bekier
84 Ratings
Pros
  • "Free meals and laundry and uniform is provided(in 20 reviews)

  • "good payment, free food, free laundery(in 17 reviews)

  • Cons
  • "Long hours and exhausting for night shift(in 14 reviews)

  • "Rosters are also sometimes badly planned as you may be given a graveyard cycle (e(in 11 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Reviews about "rosters"

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    1. 5.0
      Current Employee, more than 3 years

      Great environment

      12 Feb 2019 - Croupier in Gold Coast
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Positive, can do team with support for all.

      Cons

      If you don't like shift work or rotating rosters, it's not for you

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    2. 4.0
      Current Employee, more than 1 year

      Alright

      13 Jun 2020 - Table Games Dealer in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment, Good Pay

      Cons

      Bad Hours, Bad Management (rostering)

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    3. 2.0
      Former Employee, more than 1 year

      Easy job, low pay

      24 Feb 2020 - VIP Host in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very easy job, no stress, clock, clock out.

      Cons

      Pay is very low, even for supervisors, 24/7 rotating roster, black out periods where you can't take leave even though you've accurred it and technically they should have the staff to allow it.

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      1 person found this review helpful
    4. 3.0
      Current Employee

      ok for university student

      5 Mar 2020 - Table Games Dealer in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      free food, good rates, free light rail from central to the star

      Cons

      work rostering hours, standing or sitting for a whole hour

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    5. 4.0
      Former Employee, more than 3 years

      Good company

      17 Jan 2017 - Croupier in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Free meals, attractive pay, free laundry facilities, middle management have worked their way up from entry level roles so have a good understanding of each role, enterprise agreement not award pay

      Cons

      Upper management constantly try to drive the cost out of everything even if it means revoking staff benefits, shift work with rotating rosters which can be hard to lock in

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    6. 4.0
      Former Employee, more than 1 year

      The star entertainment

      26 May 2017 - Guest Service in Gold Coast
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good staff benefits and incentives lots of opps for career development and progress on going training staff meals and parking union on site

      Cons

      long hours rotational good old hospitality roster 24-7 as its a casino very difficult guests to deal with, can get repetitive

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    7. 3.0
      Former Employee, more than 3 years

      Pretty standard for this industry, I guess

      19 Jan 2018 - Operator in Pyrmont
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good variety of work, never bored, good discounts and deals if you look out for them. Training is structured and thorough in most of the business.

      Cons

      Rostering doesn't take into account the health or work-life balance of employees when working in a 24/7 business. Too many managers promoted on longevity and not skills (particularly people skills) or knowledge. The boys club is strong. Expect to be excluded and ridiculed behind your back for expecting decent behaviour out of the men you work with.

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    8. 2.0
      Current Employee, more than 1 year

      Croupier (Sydney)

      9 Dec 2016 - Croupier in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Benefits aren't bad (free food, discounts at some restaurants like Momofuku and Sokyo, free tram to and from Central to The Star, discounted parking, etc) - Don't need to worry about uniform for most jobs. - Most people who work here are really lovely! - As a part timer, I can essentially pick and choose what days I want to work. My current roster is Sat + Sun, and I can pick up for the weekdays.

      Cons

      - Management don't care about you as a person, only what they can squeeze out of you before you decide enough is enough and leave. - The roster (for croupier). It's currently on a rapid backwards cycling system for full time, which means that every week your rostered days off move backwards by one (mon and tues become sun and mon). This system is relatively new and caused a lot of people to quit. - Work/life balance. This job works for me because I don't have much of a social life, but it wrecks havoc on that balance for those who have one. - If you get injured, good luck getting anyone to take you seriously. The amount of hoops you have to jump through to be put on restrictions and/or compensated is ridiculous. As one coworker put it, you have to rip some muscles and severely injure yourself before they'll do anything. - As a 24/7 business, this means that you have to be available to work every day. Tough luck if you get scheduled on Christmas Day and you want it off; find a swap or give it away. - If you want Christmas, Easter, or Chinese New Years and the surrounding weeks off, you have to enter a lottery.

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    9. 3.0
      Current Employee

      Croupier

      13 Jul 2015 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Provides food and uniform, so you only have to worry about bringing yourself.

      Cons

      Work on a 24hours rotating roster.

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    10. 1.0
      Current Employee, more than 1 year

      Terrible

      24 Jul 2013 - Dealer in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not much pros as I did not enjoy my time there at all.

      Cons

      Poor management, poor hours. Management resolves to threats to make employees do things. They are also very disorganised. Rosters are always messed up. Also there is no career progression opportunities.

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      1 person found this review helpful
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