Starwood Hotels & Resorts Reviews

Updated Jul 6, 2021

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Found 1,983 of over 2,128 reviews

4.0
78%
Recommend to a Friend
79%
Approve of CEO
Starwood Hotels & Resorts CEO Adam Aron
Adam Aron
394 Ratings
Pros
  • "Fun work environment, good mentoring(in 92 reviews)

  • "Fantastic company with great benefits and solid structure(in 86 reviews)

  • Cons
  • "Work life balance, challenging to grow with transition(in 63 reviews)

  • "Long hours that is not compensated a lot of times(in 56 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      F and b

      Apr 1, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good manager is so friendly

      Cons

      Good place to work

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    2. 3.0
      Former Employee, more than 5 years

      Croupier

      Nov 12, 2019 - Casino Table Gaming in Broadbeach
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team, learning new skills available

      Cons

      Hours can be long, 24hr operational

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    3. 3.0
      Former Employee

      Good

      May 9, 2018 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great team at the time

      Cons

      Salary not that great oppose to hours you put in

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    4. 2.0
      Former Employee

      Low pay

      Jun 19, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Hotel parking Quarterly awards Service culture training

      Cons

      Low pay Lack of progression Unfair distribution of work

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    5. 3.0
      Current Employee, more than 8 years

      Marketing Manager

      Mar 20, 2017 - Marketing Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good career opportunities if you are patient.

      Cons

      Average work environment, no investment in training, poor pay, almost always understaffed as no one stays around for long when the competition offers the better packages. The merger with Marriott is slow and frustrating, things seem to take even longer than before. Very little communication and 'people first' was certainly not the case for many Starwood-legacy team members who had to leave whilst the Marriott guys sit comfortably in their chairs. Base lined salaries? Probably never happening.

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    6. 5.0
      Current Employee

      Amazing company

      Feb 7, 2016 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great staff benefits and good bonus scheme.

      Cons

      Longer than usual working hours.

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    7. 4.0
      Current Employee, more than 8 years

      Account Director

      Aug 25, 2015 - Account Director in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced, good people, innovation, strong sales culture

      Cons

      High pressure, poor work-life balance

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    8. 4.0
      Former Employee

      Great company.

      Mar 25, 2010 - Bartender in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Strong management ability. Fast career progress for those who show they are serious about the industry. Amply communcation from the top down

      Cons

      Pay is low but this is industry wide and is outweighted by some of the benifits. Long hours can be common to progress quickly.

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    9. 5.0
      Current Employee

      Good place

      Jul 5, 2021 - Front Desk Agent 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very good human resource management

      Cons

      Nothing bad about this place

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    10. 3.0
      Current Employee

      Love the people.

      Jul 6, 2021 - Sales Coordinator in Reston, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great group of people to work with.

      Cons

      Was furloughed due to covid.

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    Viewing 1 - 10 of 1,983 Reviews

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