Suncorp Reviews | Glassdoor.com.au

Suncorp Reviews

Updated 18 June 2018
314 reviews

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3.4
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Suncorp CEO and Director Patrick Snowball
Patrick Snowball
166 Ratings

314 Employee Reviews

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Pros
Cons
  • "Very top heavy - heavy with middle management" (in 13 reviews)

  • "low salary, career progression not always available" (in 9 reviews)

More Pros and Cons

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Suncorp full-time

    Pros

    Good Culture
    Easy Interview Process
    Large projects

    Cons

    limited career pathways for technical people


  2. "Talent Acquisition Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suncorp full-time

    Pros

    Career progression e.g. 30% of group vacancies filled through internal transfers

    I was asked within my first week of employment, "What do you want to do after this job" Amazing development planning

    Work life balance is beyond expectations e.g. Company focuses on outcomes rather than hours. Work from home 1-2 days per week

    Salary is market rate + annual discretionary bonus if you are permanent full-time

    Very agile work space based within Barangaroo

    Excellent work hard, play hard culture

    Cons

    Like most FS organisations we do go through plenty of organisational changes

    Advice to Management

    Continue the excellent support!

  3. "Good place to work, but salary is not comparable to big 4"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Manager in Brisbane
    Current Employee - Risk Manager in Brisbane
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Suncorp full-time (More than 5 years)

    Pros

    Flexible working arrangements and interesting work

    Cons

    Too much red tape and politics

    Advice to Management

    Actively coach and support talent


  4. "Best company i have worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Brisbane
    Current Employee - Analyst in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suncorp full-time (More than 3 years)

    Pros

    Work-life balance
    diversity
    great people
    great culture
    good values
    great office

    Cons

    nothing that I can think of


  5. "Could be worse!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Suncorp full-time

    Pros

    Great opportunity to move into different areas as it's a large company.

    Cons

    Old school 'public service' mentality, a leftover from their SGIO days.

    Advice to Management

    More checks and balances on what expectations drive management behaviours.


  6. "Best company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, great offices, internal growth, approachable leaders, great work/life/balance

    Cons

    No job security, constant change, the leaders don't even have a clue what's going on'

    Advice to Management

    Please stop all these constant changes! Everything was fine the way it was, it's not all about the dollar at the end of the day


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Suncorp full-time

    Pros

    Work-Life balance
    Flexible work arrangements (i.e. Work from home, flexible hours)
    Mostly good colleagues around

    Cons

    Very top heavy - heavy with middle management
    Not always the best person placed in management roles
    Distributed teams causes a lot of communication missed and opportunities missed
    opportunities
    Your progression depends on how well you get along with your leader

    Advice to Management

    Keep it consistent. So many blockers to do anything - try to keep it simple and consistent. There is just too many people around and too many blockers. Management is very airy-fairy about things with little care about the people below supporting management in that role.

  8. "Pricing Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Suncorp full-time (More than 3 years)

    Pros

    Great culture
    Lots of opportunities to move within the Company
    Reasonable hours
    State of the art building in Barangaroo
    Great flexibility (part-time, working form home, working hours)

    Cons

    Some inefficiencies in processes at times


  9. "Sales and Service Banking Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Service Banking Consultant in Sydney
    Current Employee - Sales and Service Banking Consultant in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Suncorp full-time (More than a year)

    Pros

    - Great team, staff were like family and look after each other in branches
    - Some branch managers are caring and understanding to staff
    - Good discounts on insurance and staff portal
    - Decent exposure to the banking world and great for first hand experience

    Cons

    - Branch managers regularly leaving business, higher and higher emphasis on targets
    - Expect to do everything in branch, no specialists involved
    - No career opportunities (secondments are ended prematurely and staff are kept in the same role for YEARS)
    - Greater and greater workload with no payrise and diminishing staff members
    - Poor bonuses and no incentives for achieving results as you would in back office

    Advice to Management

    Its not always about numbers numbers numbers, staff are here to help your business and front line staff are critical in functioning a big bank, and with so many staff leaving in branches future looks very dim. Care about your staff and they will stay and work for you gladly otherwise it will become a sinking ship and the only person left in the branch would be the manager.


  10. Helpful (3)

    "Micro Managing & All about profits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Value Specialist in Carindale
    Current Employee - Customer Value Specialist in Carindale
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Suncorp part-time (More than 3 years)

    Pros

    Flexible work - can work at home
    Penalty rates on weekends and nights

    Cons

    So much pressure to sell even in a service role. The company seems to have lost sight of customer service and concentrates only on stats and profits. They constantly keep changing things and bombarding front line staff with new processes or things we are expected to say. You need to be a first class suck up to go places in this company - it’s not what you know...

    Advice to Management

    Reward staff on service not sales in service based roles. Stop using your front line customer service staff to market every other division of suncorp and except us to hassle customers. Hire competent leaders who are people managers - maybe even employ an external business consulting group who can improve the culture as frankly, it sucks!


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