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Suncorp Reviews

Updated 15 February 2018
289 reviews

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3.3
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Suncorp CEO and Director Patrick Snowball
Patrick Snowball
156 Ratings

289 Employee Reviews

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Pros
Cons
  • Terrible middle management who generally aren't very bright (in 12 reviews)

  • No work life balance or flexible working arrangements are supported (in 5 reviews)

More Pros and Cons

  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Suncorp full-time (Less than a year)

    Pros

    Work life balance is awesome

    Cons

    No competitive vision compare to other banks

    Advice to Management

    Trust the resources


  2. "Ok working culture, lot of progression if you work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analytics in Melbourne
    Current Employee - Business Analytics in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Suncorp full-time (More than 8 years)

    Pros

    If you are willing to put the effort in you get opportunities to progress your career.
    Lot of career development.
    Some departments are really really good to work in and has some cutting edge technologies to work with. So naturally the learning curve is very high. BUT not all the departments are like this.
    Working from home options to manage work around life.

    Cons

    People are more concerned about getting ahead of themselves than teamwork.


  3. Helpful (2)

    "Different departments are sometimes like different countries"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Suncorp full-time

    Pros

    If you work in an area with a good manager, work is great and you enjoy what you do. The pay isn’t bad, as with most jobs there are good, bad and indifferent days.
    Great staff discounts available for insurance and other retail brands (Coles,Woolies, Harvey Norman, JB-Hi fi, ASOS, etc...).

    Cons

    If the manager of an area is a dimwit or if the leaders can’t be bothered to do more than their job description - forget flexibity in your role or career progression.
    Career progression largely depends on your leader or manager. Favouritism is rampant.
    Patrick Snowball left the company years ago....

    Advice to Management

    Take a closer and deeper look into your areas. Are your staff happy? Are they doing the right thing by your customers? Or are they fiddling about to meet their KRA’s? Do your team leaders need an overhaul? Do they need a different role - not looking after people perhaps?


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  5. "Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Adelaide
    Current Employee - Customer Service Advisor in Adelaide
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Suncorp full-time (More than a year)

    Pros

    should not be able to provide insurance advice

    Cons

    Not great management when i was there


  6. Helpful (1)

    "Pretty good to a point"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Manager in Melbourne
    Current Employee - Executive Manager in Melbourne
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Suncorp full-time (More than 5 years)

    Pros

    Big company, good opportunity for progression at lower levels to middle, wide variety of roles, nice people, salaries pretty good, conditions (office etc) good, fair chance for flexibility and WFH.

    Cons

    Higher jobs tend to be Sydney for insurance, Brisbane for Group and Bank, culture under new CEO is down, and staff engagement is modest. No one has a clue what the ‘marketplace’ is.

    Advice to Management

    The strategy is very confused, and our businesses seem to be thought of st senior level just a way to pay for the marketplace, not a good thing in themselves


  7. "Client Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Suncorp full-time

    Pros

    Work from home option

    Cons

    Assessing and repairs managers torture their employees.


  8. Helpful (1)

    "Have held various team leader positions throughout the years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Sydney
    Current Employee - Team Leader in Sydney
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Suncorp full-time (More than 10 years)

    Pros

    Suncorp has a good work life balance. It allows you to Work remotely or from home. Company also provides lots of benefits for its employees

    Cons

    Suncorp has undergone too many changes in a very short period of time and it can be difficult to keep up with so many changes.


  9. "Thinking of a new role"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at Suncorp part-time

    Pros

    Work from home with flexibility

    Cons

    No consistency, hard to move to a higher position, If you take a position lower level to where you have worked before, be prepared to be stuck there


  10. Helpful (1)

    "Outbound Customer Value Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Suncorp full-time (More than a year)

    Pros

    Great working culture, caring management, discounts on insurances and banking

    Cons

    Wages just that bit too low compared with the competition.


  11. Helpful (2)

    "Great people, great culture, too much unneccessary change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brisbane
    Former Employee - Anonymous Employee in Brisbane
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Suncorp full-time (More than 8 years)

    Pros

    Suncorp has great people - they share, support each other and get it done. This creates an excellent culture that could lead to thriving and long careers.

    Cons

    Change is important to deliver the sound vision that Michael Cameron has created, however my opinion is that there is too much unneccessary change. Strategy changes, structures change continuously and people change constantly. This leads to uncertainty, stress and an unstable environment which makes it hard to get work done and/or innovate. The ultimate impact is on the customer.

    Advice to Management

    Strategise to meet the challenges of the future, but minimise the impacts of the change on your people. Get your structures and people right and then get out of their way and let them do their jobs.

    Also invest in your people - they need to be more resilient, emotionally intelligent and effective in these times of disruption, uncertainty and change.


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