Supermacs Cashier Reviews

Updated Apr 12, 2021

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Found 8 of over 193 reviews

2.8
11%
Recommend to a Friend
50%
Approve of CEO
Supermacs Founder and Managing Director Pat McDonagh
Pat McDonagh
2 Ratings

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  1. 3.0
    Former Employee, more than 1 year

    Supermacs Worker

    Apr 12, 2021 - Cashier in Roscommon
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great workplace to work in

    Cons

    Busy, long hours, angry customers

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  2. 3.0
    Current Employee, less than 1 year

    Good

    Jan 17, 2021 - Sales Associate/Cashier in Galway
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Food is very good in there

    Cons

    Bad for wages and time off

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  3. 4.0
    Former Employee, more than 1 year

    very good

    Dec 14, 2020 - Cashier in Galway
    Recommend
    CEO Approval
    Business Outlook

    Pros

    free food and taxi home

    Cons

    rude customers and long hours

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  4. 1.0
    Former Employee

    Supermacs

    Dec 19, 2020 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people I worked with

    Cons

    Long hours unfair pay favouritism

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  5. 2.0
    Former Employee, more than 3 years

    hard work

    Nov 3, 2020 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay long shifts meet great people

    Cons

    long shifts. Late nights. Hard work

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  6. 2.0
    Former Employee, less than 1 year

    Cashiet

    Feb 28, 2019 - Cashier in Dublin, Dublin
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The cheap lunches on breaks? Lol

    Cons

    Late night shifts, overworked, not always 12 hours between shifts

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  7. 3.0
    Current Employee, more than 3 years

    Encouragement of Staff and Implementation of tools to counter aggression towards employees

    Nov 30, 2015 - Cashier/Customer Service in Gort
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supermacs staff are generally quite friendly. I enjoy the benefits of working with families and serving children etc. The food and hygiene scheme is clear, easy to follow and well-instrumented in the franchise in which I work. It is a great life experience- learning how to work with people from various walks of life and how to instrument an effective customer service plan that is non-discriminatory and polite.

    Cons

    I do not wish to "blow my own trumpet" as it were, but I have received e-mails from customers complimenting my customer service in the past and received full marks on service on both occasions that I have been subject to a mystery shopper. In all aspects of my work I am dedicated to my customers, however this goes unnoticed to both my general and overall manager. I recall that our official manner actually pulled us all aside and gave out that we didn't receive such comments every week rather than using my achievement as an example to the rest of the staff - this approach is hardly encouraging . Also,the harassment I occasionally receive from both drunk customers and by customers from the travelling community is sincerely disheartening and is a cause of stress and anxiety for me when I work nights. Our customer handbook does not give enough attention to how such situations should be dealt with which is a point of concern for me after 3 years of working in my franchise.

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    2 people found this review helpful
  8. 1.0
    Former Employee, more than 1 year

    Poor Working Environment

    Feb 14, 2018 - Cashier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Absolutely no positive elements to working in this establishment.

    Cons

    Poor working environment, aggressive and unfriendly senior staff who went out of their way to embarrass and degrade employes. Poor standard of pay for first-time worker. No benefits, long hours, no breaks.

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    1 person found this review helpful
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