Swinton Insurance Reviews

Updated 1 Jun 2020

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2.7
28%
Recommend to a Friend
38%
Approve of CEO
Swinton Insurance Managing Director Scott Kennedy (no image)
Scott Kennedy
10 Ratings
Pros
  • "Great people in each department(in 20 reviews)

  • "Not a bad company to work for, good people to work with(in 13 reviews)

Cons
  • "the call centre / head office in Manchester will be gone within 2 years when it starts functioning out of King Stoke(in 20 reviews)

  • "Head office location not the easiest to get to(in 18 reviews)

More Pros and Cons
  1. "Helpful and Professional"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Analytics Manager in Manchester City Centre, England
    Recommends
    Neutral Outlook

    I worked at Swinton Insurance full-time for more than a year

    Pros

    Autonomy, Good Atmosphere, Professional People

    Cons

    Bureaucratic, Difficult to get new tools approved

    Swinton Insurance2020-06-01
  2. "Sales"

    3.0
    Current Employee - Customer Sales Associate in Manchester, England

    I have been working at Swinton Insurance full-time for less than a year

    Pros

    The location is good. There is great commission. And there is a nice dress down culture.

    Cons

    Small mistakes can have them remove your bonus.

    Swinton Insurance2020-03-12
  3. "Analyst at Swinton"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Swinton Insurance full-time for more than a year

    Pros

    Good place to grow and develop

    Cons

    I had no issues while there

    Swinton Insurance2020-03-11
  4. "Decent Wage Poor work life balance"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Swinton Insurance full-time for more than a year

    Pros

    Wage is good for the job. People i work with are nice

    Cons

    Move target goal posts very often. Process changes every week. Work life balance isn't good at all

    Continue reading
    Swinton Insurance2020-01-27
  5. "Management make the place bearable."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Manchester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Swinton Insurance part-time for less than a year

    Pros

    People, Atmosphere, Commission, Management, Salary

    Cons

    No progression, Boring, Bonus removed

    Swinton Insurance2020-01-17
  6. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Swinton Insurance full-time for more than 3 years

    Pros

    Not a bad company to work for, good people to work with

    Cons

    No one knows the correct answer to anything

    Swinton Insurance2019-11-26
  7. Helpful (1)

    "Profits over customer care"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Swinton Insurance full-time for more than 10 years

    Pros

    Good benefits, full sick pay, good wellbeing programs.

    Cons

    Went from being a ‘Sales Machine’ to a ‘customer service machine’ now back to being a ‘sales machine’ - currently no care for employees, no training, no observations just focused on sales. The new company and it’s very commercially driven CEO the King of Stoke.....the call centre / head office in Manchester will be gone within 2 years when it starts functioning out of King Stoke! No way will he pay Manchester City rates.

    Continue reading
    Swinton Insurance2019-12-04
  8. Helpful (1)

    "."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 

    I have been working at Swinton Insurance full-time for more than a year

    Pros

    Great people in each department

    Cons

    Lots of people are leaving

    Swinton Insurance2019-11-09
  9. Helpful (2)

    "Not what they used to be"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA - Customer Service Associate in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Swinton Insurance full-time for more than 3 years

    Pros

    There are a lot of benefits included with working at Swinton such as full sick pay but there arent as many as there used to be. The company was sold in January and over the last three years there has been substantial changes none of which have been for the better for the company, the employees or the customers.

    Cons

    Serious issue with staff competence in the contact centre. Senior management know there are issues with the finance providers but there is no appetite to amend this due to cost to the business.

    Continue reading
    Swinton Insurance2019-11-01
  10. "Great Staff, however hampered by closures due to market changes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in London, England
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Swinton Insurance full-time for more than 5 years

    Pros

    Give opportunities for staff to develop and learn Sometimes do not take initiative of staff who understand mechanics of the insurance market Migrating to new systems and modernising throughout Now part of a larger group who will probably improve processes

    Cons

    Lack of sales culture Changes to bonus structure really impacted staffs overall pay throughout the branch closures Closed many departments and now utilise lots of cost saving initiatives which sometimes impact upon staff

    Continue reading
    Swinton Insurance2019-11-02
Found 367 reviews