Swinton Insurance Reviews | Glassdoor.com.au

Swinton Insurance Reviews

Updated 14 Aug 2019

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Found 360 reviews

2.5
StarStarStarStarStar
Rating TrendsRating Trends
30%
Recommend to a Friend
0%
Approve of CEO
Scott Kennedy
3 Ratings
Pros
Cons
  • "6 months in call centre considered experienced(in 18 reviews)

  • "Head office location not the easiest to get to(in 17 reviews)

More Pros and Cons
  1. "Heading in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Manchester, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Swinton Insurance full-time for more than a year

    Pros

    Profitable business that's turned a corner and is back on the up

    Cons

    There's too much of a divide between senior management and other colleagues

    Advice to Management

    Start telling the truth and stopped treating employees as if they're stupid.

    Swinton Insurance2019-08-14
  2. Helpful (1)

    "Massive company reorganisation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support in Manchester, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Swinton Insurance full-time for more than 5 years

    Pros

    Good people to work with. Excellent office in the centre of Manchester

    Cons

    Rapidly diminishing company when I started we had 5000staff when I left less than a thousand. I had 5 managers in 5 years. I was frequently working in a team of 1 person

    Advice to Management

    Investing in people is critical to a future business success. I saw no personal investment in 5 years. no training no bonuses nothing.

    Swinton Insurance2019-08-09
  3. "Good Times"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Support Specialist 

    I have been working at Swinton Insurance full-time for more than 8 years

    Pros

    Focused board of directors Good culture Inclusive

    Cons

    Salary Progression Legacy Staff Outdated business model

    Swinton Insurance2019-08-09
  4. "Insurance Brokers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Associate in Leicester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Swinton Insurance full-time for more than 10 years

    Pros

    Good Working Colleagues Friendly Banter

    Cons

    Limitaion on to what we can do

    Swinton Insurance2019-08-02
  5. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Human Resources Specialist in Manchester, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Swinton Insurance full-time for more than 3 years

    Pros

    The people are really friendly, despite the poor working environment

    Cons

    Lack of cohesion at the top, regular fire fighting, changing priorities to deal with the latest crisis.

    Advice to Management

    Team working at most senior levels

    Swinton Insurance2019-08-12
  6. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Doesn't Recommend
    Negative Outlook

    I worked at Swinton Insurance full-time for more than 8 years

    Pros

    Full Sick pay, local branches

    Cons

    Redundancy, no high street branches left, call centre only

    Swinton Insurance2019-07-16
  7. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - CSA in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Swinton Insurance full-time for more than 5 years

    Pros

    Fantastic offices, training and development, good working environment

    Cons

    Need to review the benefits package to remain competitive

    Swinton Insurance2019-07-10
  8. "Great people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Swinton Insurance full-time for more than 10 years

    Pros

    Working as part of tight knit team Salary Bonus structure

    Cons

    Unrealistic expectations Long hours if working late although think this was removed

    Swinton Insurance2019-07-03
  9. "Communication"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Branch Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Swinton Insurance full-time for more than a year

    Pros

    Good grounding to start in insurancec

    Cons

    Lack of communication from senior management across the company.

    Swinton Insurance2019-07-03
  10. "Company going through change"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Leicester, England
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Swinton Insurance full-time for more than 10 years

    Pros

    Good people, bonuses were good, caring attitude for customers. Flexible working.

    Cons

    Closing branches, becoming less customer focussed and more cost focussed, service is not as good as it was.

    Advice to Management

    Listen to employees, act on advice

    Swinton Insurance2019-07-03
Found 360 reviews