Symantec Reviews | Glassdoor.com.au

Symantec Reviews

Updated 6 December 2018
3,556 reviews

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3.5
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Symantec CEO Greg Clark
Greg Clark
416 Ratings

Employee Reviews

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Pros
Cons
  • "There is nothing work life balance in symantec" (in 74 reviews)

  • "You sometimes hear big news from CNBC or The Motley Fool before you hear it from upper management" (in 106 reviews)

More Pros and Cons

  1. Featured Review

    "Great people and management, excellent products,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer
    Current Employee - Senior Systems Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Symantec full-time (Less than a year)

    Pros

    Culture, Products, Benefits, Management, Campus, Great food

    Cons

    I can’t think of any cons worth mentioning

    Advice to Management

    Keep doing what you’re doing. The culture here is better than any company I’ve worked for.


  2. "Senior Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Symantec full-time (More than 5 years)

    Pros

    benefit is good, workload is acceptable

    Cons

    salary is not competitive in the market

    Advice to Management

    nananananananananananananananananananananananananana
    nananananananananananananananananananananananananananananananananananananananananananananananananananana

  3. "Techical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Symantec full-time

    Pros

    Depends on the manager, If you are lucky WFH is an option, Health Benefit was good some point but over all it is market standard.

    Cons

    Changes too often, CEO and Sr. VIP level organization and process as well.

    Advice to Management

    It is important to look after internal employee for career growth. but it was missing on employee development programs.


  4. Helpful (2)

    "Used to be really good place to work until new management came in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Account Manager in Sydney
    Current Employee - Territory Account Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Symantec full-time (More than 3 years)

    Pros

    Good health cover
    Good story to sell
    Somewhat good work life balance

    Cons

    It's management way or no way.
    Old school methodology
    No culture to speak off
    Everyone is dry and non friendly


  5. "Good company and brand to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Sydney
    Former Employee - Account Manager in Sydney
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Symantec full-time (More than 5 years)

    Pros

    Good product portfolio to sell
    Reward employees with good benefits

    Cons

    Politics to deal with in the organisation


  6. Helpful (1)

    "Shame about all the Redundancies.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Symantec full-time (More than 3 years)

    Pros

    Really good culture, and hard working, team. Gives you a real sense of working for a worthwhile purpose. Some excellent Security experts. Some roles give a lot of scope to work from home as needed. No micro management in my area which was pleasing.

    Cons

    Not paying up to market expectations. Not if you will be made redundant - more about when. Too much Management change. If you are going to make people redundant look to redeploy .

    Advice to Management

    Stop looking just at the bottom $$. Remember if you are constantly cutting from Technology areas ie : Support, once that experience goes you have holes in your Supporting experience and Customer's will notice. If you make people redundant, do look to redeploy within.


  7. Helpful (3)

    "Company is a mess internally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Sydney
    Former Employee - Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Symantec full-time (More than 10 years)

    Pros

    The Health plan is quite good and grass roots team are good

    Cons

    Management is not listening, my personal exit after a long tenure was handled terribly, staff are overworked and asked to take stock instead of salary increases (which were not paid out in the redundancy package), massive redundancies across the board, constant high growth targets that are unobtainable with current staff levels.

    Advice to Management

    Listen to your staff, retain the loyal people, avoid the allure of outsourcing which is damaging your brand, stop chasing the quick bucks. Avoid turning Symantec into Bluecoat 2.0 which is apparent with the inside takeover of legacy BC personnel in senior positions.

  8. "great work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Technical Support Engineer in Sydney
    Former Employee - Technical Support Engineer in Sydney
    Recommends

    I worked at Symantec (More than 3 years)

    Pros

    -stabilized Tech support org
    -guaranteed work and life balance
    -good compensation comparing to other IT vendors for TSE

    Cons

    -There has been some changes in recent years


  9. Helpful (3)

    "Slow moving, outdated and most of it touches transforms to be a dud."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Symantec full-time

    Pros

    - Good work/life balance, but at tech support techies had to work one weekend days.
    - Large brand with many Enterprise-grade products.
    - Selling off some of the products that didn't find into the vision (Veritas, anyone?)

    Cons

    - Training is non-existent, the tech support team is expected to learn new products on the fly.
    - You reach the glass ceiling in your current role, whatever that is and no chance for promotion to the next level.
    - As the result many can't perform and create major issues for the customers or company (SSL certificate debacle - multiple times... )
    - Clearly a sale-oriented company with no respect for technical people, quick turnaround in lower and mid-management team.
    - Many product this company acquires gets destroyed (Vontu, PC Tools, Brightmail, Verisign, etc.) Veritas and Netbackup almost got there, too. Feels sorry for Blue Coat already.
    - Laid off entire tech support teams and moved the jobs to India and China.
    - All the positive reviews coming out lately are from Pune and other parts of India or sales/HR from HQ.

    Advice to Management

    Low and mid-level managers expect to be laid off regardless of your performance. You can't make a difference at this company.
    Top level managers survive only if they meet shareholders' expectations.


  10. "very normal company now"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sydney
    Former Employee - Anonymous Employee in Sydney

    I worked at Symantec full-time (Less than a year)

    Pros

    most managers were very nice

    Cons

    executives didn't have a clear vision and direction