T.G.I. Friday's Reviews | Glassdoor.com.au

T.G.I. Friday's Reviews

Updated 20 October 2017
1,187 reviews

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3.1
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Aslam Khan
30 Ratings

1,187 Employee Reviews

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Pros
Cons
  • Long hours, unsocialable hours sometimes (in 65 reviews)

  • Endless Apps has created an overly stressful environment with far too little payoff (in 27 reviews)

More Pros and Cons

  1. "Alright"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at T.G.I. Friday's part-time

    Pros

    Not a bad place to work at most of the time. Great co-workers.

    Cons

    Shifts got cut mid-way through, or shifts cut without notice


  2. "TGI Fridays Australia"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waiter/Supervisor in Sydney
    Current Employee - Waiter/Supervisor in Sydney
    Doesn't Recommend
    Positive Outlook

    I have been working at T.G.I. Friday's part-time (More than 3 years)

    Pros

    Waiters/waitresses can make good additional money through tips.
    The brand is internationally known and so is a good addition to a CV overseas.

    Cons

    No certainty of shifts is guaranteed until 3 days before shift, and shifts can be cut without notice during the shift ( despite being employed as part time, not casuals)
    Lots of online training is required at no payment throughout your employment.
    Employees are often expected to perform above their role for no additional payment, and are viewed negatively if they do not comply.

    Advice to Management

    Invest more in your staff, rather than focussing on cutting costs through wages/labour, and your sales will increase with the increased productivity of engaged staff.


  3. "Management terrible, bonding over terrible management GREAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Melbourne
    Former Employee - Anonymous Employee in Melbourne
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T.G.I. Friday's part-time

    Pros

    I met so many great people working here and had some very fun moments on friday nights
    I learnt how to be patient

    Cons

    Management were always so overbearing and didnt know how to relate to their employees, also came across very condescending. As both of them were 30+ year old men they needed a lesson on how to talk to their employees, it also shows what kind of a business this is with people like that reaching management.

    Advice to Management

    Be demoted because you have no idea how to run a face paced restaurant without pushing your employees to breaking point


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  5. "Overall a great , fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Melbourne
    Former Employee - General Manager in Melbourne
    Recommends
    No opinion of CEO

    Pros

    In general, a fun job most of the time. Great people, great atmosphere, both a social and a hard working environment combined. Good salary compared to industry standards

    Cons

    A lack of support from senior management unfortunately ruins what is otherwise a great place to work. Expect to give every pound of flesh for the money you receive.

    Advice to Management

    Treat your management teams with more respect and support, recognise achievements rather than constantly picking faults. Inforce a 40 hour work week for your managers and make it happen, and you'll have less turnover.


  6. "Love the people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Waitress in Stratford, London, England (UK)
    Current Employee - Waitress in Stratford, London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at T.G.I. Friday's part-time (More than 3 years)

    Pros

    The people that work there, very flexible, ability to transfer to other stores. Fast paced and can be a lively atmosphere

    Cons

    Some of the customers are very rude, sometimes the managers are not supportive. Dont always get rewarded for what you do.


  7. "Bar manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Manager in Tampa, FL (US)
    Current Employee - Bar Manager in Tampa, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T.G.I. Friday's full-time (More than a year)

    Pros

    Great people
    Great store
    Amazing location
    Great enviorment

    Cons

    Hours are terrible but people are amazing

    Advice to Management

    More incentives more pay more benefits more hours


  8. "Waitress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at T.G.I. Friday's full-time

    Pros

    Caring/Loving staff, there was always so much positive energy it made going to work a great experience every day.

    Cons

    Tgi Fridays was located around a busy lakefront area, unfortunately it was not right on the lake so business was not great.


  9. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Athens (Greece)
    Current Employee - Bartender in Athens (Greece)
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very friendly environment, great training and great people. The training process is extensive and takes an jndividual from the absolute zero tk perfection

    Cons

    No cons at all, except the fact that brand standards shojld be more flexible


  10. "Hostess/ Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at T.G.I. Friday's part-time

    Pros

    I learned lots of people and problem solving skills from working in the service industry. These things are transferrable and will help me in the long run.

    Cons

    Working for a corporate restaurant does not have all the benefits working for a local restaurant has. And of course sometimes you deal with difficult customers but this helps you grow.

    Advice to Management

    Be patient with new employees but enforce good work ethic because it you wait too long then the restaurant will run in chaos.


  11. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Busboy/Cashier/Food Prep in Indianapolis, IN (US)
    Former Employee - Server/Busboy/Cashier/Food Prep in Indianapolis, IN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at T.G.I. Friday's full-time (More than a year)

    Pros

    Great company to work for and great boss!!!

    Cons

    Extremely Busy and really good food


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