T-Mobile Employee Reviews about "upper management"

Updated 30 Jul 2020

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4.0
82%
Recommend to a Friend
87%
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T-Mobile President and CEO Mike Sievert
Mike Sievert
111 Ratings
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Reviews about "upper management"

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  1. "Great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mobile Expert in Lake Charles, LA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    Great company We get shares in the company every year The company is very understanding

    Cons

    The commission drops every year Upper Management is super lenient in my area

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  2. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Santa Clara, CA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at T-Mobile full-time for more than 3 years

    Pros

    - great pto - health coverage - great atmosphere - discounts for employees

    Cons

    To much movement of upper management


  3. Helpful (2)

    "Okay place"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Manager in Worcester, MA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at T-Mobile full-time for less than a year

    Pros

    Pay, People, Culture, Values. Career advancement

    Cons

    Communication upper management, Favoritism, Fraud

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  4. Helpful (1)

    "Incompetent Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Engineering in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at T-Mobile full-time for more than a year

    Pros

    Because there are so many different departments and teams you have freedom to use tooling relevant to your team.

    Cons

    Upper management has no clue what is going on internally. They make decisions without understanding technical impacts and when told they ignore concerns.

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  5. COVID-19

    "Stay away from TPR. Apply at corporate locations!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bilingual Mobile Expert in Oregon City, OR
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at T-Mobile part-time for more than a year

    Pros

    Good co-workers, can be low stress after 6-9 months experience. GO CORPORATE STORES

    Cons

    Part time, No benefits, When you get hired they tie in your max potential bonus with your hourly wage to make it seem like you can make a decent wage. Even getting more activation's and sales than everyone combined consistently; the most I've received is about $300 in monthly bonus. TPR consistently finds new ways to lower employees bonuses by adding new metrics you have to hit and reviews affecting your commission. One customer having a bad day can be a difference between $300 commission for the month and getting substantially less. My TPR had an employee incentive where the top employees of the year get to go on a vacation and after working here and rising to 3rd place in the company after over a year they decided to just not do anything for us. This was before Covid-19 and the acquisition of Sprint. During Covid-19 we were allowed to stay home and be "compensated" what they didn't tell us is that it would be an hour just above the minimum required so that you can not collect unemployment. So in reality it was work or stay home safe and starve. Anyone looking to rise up to management; don't be fooled by carrot stringing upper management who make promises so that you can do their job for them. Put your best foot forward but do not do their job.

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  6. Helpful (2)

    "T-Mobile LA worst Ever"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager Retail in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at T-Mobile full-time for more than 8 years

    Pros

    Benefits, Compensation, Tuition Reimbursement, Benefits, Vacation

    Cons

    High School Environment, Drama, Popularity Contest, Immature Senior Management, Promotions based off of Popularity vs Performance, Perception vs Reality, Low Integrity, No accountability in Upper Management

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  7. "It's Not all Rainbows and Unicorns"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Marketing Analytics in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile for less than a year

    Pros

    - Competitive pay and benefits (for an intern): All interns get subsidized housing if you have to relocate (no sharing rooms), plenty of reimbursement ($150/mo) for Uber/Lyft, and our airfare are completely covered. - Tons of events and opportunities to have fun during the summer: We had 2-3 events every week for us interns in the Bellevue area. From intern outings to talks with the senior leadership team, HR really planned a lot of great events for us to both learn and have fun.

    Cons

    - Too much bureaucracy: During my time there, I felt like nobody was taking my work seriously, and any suggestions or work I wanted to push essentially got stopped the second it moved above my manager. This was not specific to just me being an intern either, I saw this happen to a few of my coworkers as well. - Culture is inconsistent: T-Mo is known for that "work hard/play hard" culture that many of us adore about the company, however, there are many teams (mine included) that have cultures that are drier than sand. Literally my day consisted of me coming into work, sitting next to my team, and not talking to any of them for 2-3 hours, have a meeting or two, then more quiet work, and then go home. My half of the floor is literally so quiet that you could hear a pin drop. If you get a fun team that truly embraces the culture, then it's great. But if you get one that is all heads down and just work, then it makes it almost hard to go to work some days (at least for me). It got so bad that I ended up going to team outings with one of the other teams that my friend was on because mine never went anywhere, and when my team learned I was doing this, they didn't exactly take it well. - Corporate leadership seem to lack direction: With many of the teams that I've dealt with, it seems like people will start projects that the senior leadership team (SLT) will push for, and then have it canned halfway through development. Not only does this slow down progress, but it wastes time and energy on projects that were created on a whim with no thought beforehand. Basically, you do what you SVP or Director wants you to do, they don't really need a reason for making you do it. - Not enough space for meetings: Many meetings here are restricted by space, so people who are working on projects won't be invited to meetings because they decided to save seats for senior management instead. Because of this, there are people who will be out of the loop for their own projects and not realize that upper management decided to take a different direction, sometimes, up to a week after a project might have already been cut.

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  8. "It's what you make it"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mobile Expert in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at T-Mobile full-time for more than 3 years

    Pros

    - Opportunity for professional growth - Fun work environment - Business casual attire - Great benefits (up to 5% 401k match, 75% off wireless service, affordable insurance) This is a great job if you're in college or fresh out of college to get some experience. However, the pay in wireless has been trending downwards for quite some time and I don't see it changing anytime soon.

    Cons

    - Commission keeps getting lowered - Disconnect between upper management and front line - Can be emotionally draining - Having to push products most customers don't need

  9. "Can be the Best and Worse company to be with especially when on the sales side"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at T-Mobile full-time for more than 3 years

    Pros

    Great pay when you get to managemnt level do know you have to work your butt off for it, nothing comes easy Good Benefits, They at least help more than your average sales job so full time and part time receive same benefits, Except when it comes to PTO and Education reimbursement and scheduled hours Management is courteous at best The executive body has a lot they can teach you but you wont get what you need from them in a professional setting its just basic by the book advice that helps no one. Best to talk to them one on one in a more informal setting

    Cons

    like any other sales company they are not immune to the pressure that comes from upper management to perform They operate under the guise of great team chemistry but its a shake world mentality and if you cant make the cut you are pushed out in a way that legally protects them and leaves you out in the cold with all their talk about diversity and inclusion. Upper management is still predominantly ……. you know the rest. after a certain level the diversity disappears If you start in sales you're basically stuck in sales no matter how far you try to move up you can never seem to branch off into other parts of the business For all their talk of an open door policy if you dare skip a chain of command your career is done you will spend years here and realized you have done so much and got nothing in return so just pack it up and leave if you have other goals for yourself before you end up becoming Un-hirable (new Un-Carrier Move!) by your next prospective employer because they will ask why you spent so long with that one company and you will need a good excuse

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  10. "Frontlines last"

    1.0
     

    I have been working at T-Mobile

    Pros

    Insurance and benefits Great people

    Cons

    Horrible systems Terrible upper management

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Found 202 reviews