TIAA Reviews

Updated 11 Jun 2021

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3.8
74%
Recommend to a Friend
90%
Approve of CEO
TIAA President & CEO Roger Ferguson
Roger Ferguson
1,304 Ratings
Pros
  • "Great benefits and good starting pay(in 201 reviews)

  • "Good place to work if you are looking for work life balance(in 200 reviews)

  • Cons
  • "Work life balance needs to be better(in 81 reviews)

  • "Says all the time that senior management "values" employees(in 48 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 1 year
      Featured Review

      Exceeds expectation

      3 Mar 2021 - Senior Compliance Associate in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Truly diverse from the top and really values their employees. Higher than industry average pay and great benefits.

      Cons

      There are no cons with the company that I have experienced.

      3 people found this review helpful
    2. 1.0
      Current Employee, more than 1 year

      Not a Good place to work if you want to grow at least in "Digital Advice Department"

      23 May 2021 - Senior Software Developer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      -Good CTC Structure, no hidden Components. -WFH Internet Allowance For Now, home Office setup reimbursement.

      Cons

      -Digital Advice Department have seen such a drastic number of resignation from last year that they have not been able to stop taking interviews till now and to be honest they don't care because they have nothing good to offer and they know that. -If you are very very very lucky then you might get to work on some decent technologies, otherwise like everyone else all legacy work, legacy technologies, and sometimes you'll be ask to do POC or a presentation for your amusement so that you don't have second thoughts. -Extra working hour payment policy is just on paper, you wouldn't see a single dime in you life even after working late nights, even you manager would say that to you. -The managers there would say to you directly that your increment depends on your visibility to the person issuing increments(and your daily work, extra working hours, late nights, doesn't mean anything, this itself speaks a lot about the management(Everyone from top to bottom in management position)). -The Management here are good listeners, but as i said just listeners nothing else, after some time you'll see that its better to resign than to complain and that's the reason why hoard of people are leaving from there. -And Lastly always avoid company with 90 days notice period, similarly in this case they wont release you even a single day before on the order of there management, but will only hire people available within 1 month.

      Continue reading
      6 people found this review helpful
    3. 2.0
      Current Employee

      CHAOS

      27 Apr 2021 - Financial Consultant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Direct Deposit hits on time Will train newbies to earn licenses Work Remote-till they return back to office

      Cons

      -The calls are nonstop. Be prepared to have to talk constantly for 7 1/2 hours -Elderly population most of which do not use technology and can be quite cranky. The firm also sends out poorly worded messages to them which stresses them out, so when you get them on the line you have to talk them down from anxiety level 10. -Lots of errors by IT and processing, most of which has been outsourced to India, so you'll need to get used to being a punching bag dealing with angry clients who need their money asap. -Little upward mobility. They promote after you finish 18 months in your role you'll be in high demand, that's not the case. -Work/Life/Family balance will deteriorate. You'll have so much stress from trying to patch up the screwups and getting pounded by the clients because of it, you'll feel numb after work. Point blank, you will start to not enjoy anything in your life. -Doing the right thing often results in lower metrics which equals on paper you're inefficient.

      Continue reading
      7 people found this review helpful
    4. 4.0
      Current Employee, more than 3 years

      TIAA GBS India - Great place to walk and jog but not if you want to sprint

      4 Jun 2021 - Anonymous Employee in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Some of the best things that make the company stand out from others, - Employee Policies - Work-Life Balance - Work culture - Medical and Health Cover and Policies - Great COVID support

      Cons

      Some of the things that can be improved - Quality of Work - Growth Opportunities - Employee Recognition - 9 hours of working with low flexibility 3 Months Notice Period No on-site opportunities Compensation offers have little to no baselines

      1 person found this review helpful
    5. 5.0
      Former Employee, more than 10 years

      Awesome Company

      10 Jun 2021 - Manager, Hospitality and Events in New York, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      TIAA offers great benefits through compensation and a ton of amenities. They also support working from home.

      Cons

      There can be a lot of pressure since you’re continually doing more with less.

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Current Employee

      Good Work Culture

      11 Jun 2021 - Software Developer in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      All good - salary , transport , flexible work

      Cons

      No CONS all good till now

      Be the first to find this review helpful
    7. 5.0
      Former Employee, less than 1 year

      Lot of perks

      9 Jun 2021 - Anonymous Employee in Mumbai
      Recommend
      CEO Approval
      Business Outlook

      Pros

      salary, other perks like insurance are best in class

      Cons

      I found non in my tenure

      Be the first to find this review helpful
    8. 4.0
      Current Employee, less than 1 year

      Good company

      7 Jun 2021 - Senior Software Developer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good polite leadership team Decent Payscale Helpful team leads

      Cons

      Some projects have weird culture to work way beyond offshore working hours and all new joiners have to get used to it

      Be the first to find this review helpful
    9. 4.0
      Current Employee

      good organization

      8 Jun 2021 - Software Developer in Pune
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good company to work on good technology Stack

      Cons

      good work life balance and employee care

      Be the first to find this review helpful
    10. 1.0
      Current Employee, more than 3 years

      Vest and get out

      25 May 2021 - Senior Customer Advocate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Retirement benefits and PTO allotment are top notch.

      Cons

      1. Upper management does whatever they can to squeeze as much out of you as possible so they get larger bonuses. 2. Company continues to go downhill rapidly as you can see by the revolving door at the executive level. 3. You’ll only get promoted if you are liked and have the same views as everyone else, Performance doesn’t matter. 4. Horrible technology 5. Processing done in India causes many headaches due to mistakes. 6. Toxic company culture. You’re not gonna have a great time if you’re a conservative or even a moderate. “Diversity “ lol

      Continue reading
      6 people found this review helpful
    Viewing 1 - 10 of 2,146 Reviews
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