TMP Worldwide Content Marketer Reviews

Updated 18 Oct 2017

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2.5
40%
Recommend to a Friend
30%
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TMP Worldwide President & CEO Michelle Abbey
Michelle Abbey
2 Ratings
  1. Helpful (15)

    "Don't Work Here"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Marketer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TMP Worldwide full-time for less than a year

    Pros

    - Some awesome coworkers that will make you laugh and bond with you about how much you hate your job. - Cool views.

    Cons

    - Nothing TMP offers is different or better than the next recruitment software or marketing agency. - TMP's "Innovation Labs" is stagnant and pretty useless. Go to the website and look at the innovation labs page. You will find a bunch of random tech buzzwords and cool graphics that have absolutely nothing to do with TMP's offering. They even have a "Looking at the Future of Social" document from 2014 on the page dedicated to innovation. - No one, including the director of content marketing, knows how to clearly define what the content marketing team does. - No one on the content team actually knows what the director of content marketing does. - Account team and management only care about churning out content as fast as possible. Uninspired and repetitive content is the result of this. - Egos in management lead to undervalued marketers. - Extremely high turnover rate but no changes being made to fix it. - Below average compensation with above average workload. - No real career path in content - New roles are being created within the content team, but they are essentially resurrected roles that the director eliminated just a few months ago. The new content strategist role is the old content manager role.

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  2. Helpful (21)

    "Utter Chaos and Complete Tyranny"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Marketing Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMP Worldwide full-time

    Pros

    • 21 days PTO, plus your birthday • Big client names to beef up your resume • Some of the closest people in my life I met through TMP. Between friends and an invaluable mentor, a select group of people at this company are/were unlike any other.

    Cons

    When I first started at TMP, I loved everything about it. I was drawn in by the big-name clients, the freedom and sense of ownership, and the seemingly relaxed culture. It took me about three months to get out of this honeymoon phase and see the issues that plague the company. Ever since I joined the company, the Inbound/Content Marketing team has had a revolving door – people constantly moving from our team to other teams in the company or to new companies entirely. This meant our team suffered from a continual stress of training new people, taking on more work to “cover” the people who were leaving and being understaffed 98% of the time. People are leaving for myriad reasons, but it all comes down to the fact that TMP doesn’t value its people. Ironic, given the company’s entire business is based on talent acquisitions. The content team is by far the bottom of the company hierarchy, only ever seen as an add-on bonus to other product offerings, rather than a valuable asset in itself. Despite what management may tell the content team, the general lack of respect for the team seeps out in more ways than I can count. Content team members make less than half what people on the accounts side make, even though we were originally client-facing and doing similar types of project management as account services. It’s also hilarious, because management (and the job postings) will tell you a benefit to working at TMP is having a competitive salary which is congruent with industry averages. Spend five minutes on Monster or Glassdoor looking at average salary calculators, and you’ll learn that the average salary for someone doing a similar role in content marketing in Chicago is substantially higher than what TMP offers. The salary might not be that big of a deal if other things in the company made up for it, but they don’t. Content team members are expected to work hours that are far beyond what the pay denotes and are already overloaded with an unacceptable workload. Each manager on the team is given hours beyond 40 hours/week, because they can supposedly farm out a chunk of the work to marketers on the team. What management continues to fail to acknowledge is that managers physically can’t delegate out an even or set amount of hours to marketers to keep their own workload manageable. Client work doesn’t operate that way. There is no way a marketer can undertake all of the work a manager needs to complete for a client, due to a consistent volume of emails and meetings, and the fact that some assignments can’t be explained or completed by someone who doesn’t have a full understanding of the client. Not to mention management does not hold marketers accountable for mistakes, so when mistakes continually occur, the manager is the one left to correct the work. If the work we suggest to our clients isn’t enough to keep us overwhelmed, account teams and management constantly promise content services to clients without first consulting the content team, leaving the content team to deliver services that are unfeasible, lacking in strategic direction and often with an unacceptable turnaround time. Content team members become less of strategic content consultants, and more of kids with keyboards, executing deliverables exactly as they are told by account teams. The content team has recently experienced a restructuring that is supposedly designed to help the above problem, but all it has done is make things far worse. The content team used to own strategies and client communication related to content, but now, the content team has been pushed together with other “support” teams (funny how the lack of respect comes out just with how they refer to our teams) and denied any client-facing interaction. And guess who is taking over all the duties we were once responsible for? Bingo. Account teams, who know nothing about what we do and yet are expected to present and speak to our strategies. The worst part is that when we voiced our concerns about these changes, no one took notice nor had concrete answers to any of the questions we raised. That’s a really great way to roll out an entirely new structure – go TMP. On top of it all, the benefits we once had are now nonexistent. When I joined TMP, the VP of Content Marketing understood that our pay was not sustainable and thus attempted to give us other perks. We had insanely flexible work-from-home privileges, the ability to set our own hours and the opportunity to collaborate and create the rules that affected our team. After this boss was fired, they passed by a person on our team who was training for the position and instead brought in a new boss who is a complete tyrant, micromanaging every piece of work we complete, mandating new rules without discussing them with us first and taking away the things we actually liked about our team. Queue eight people on our team leaving THIS YEAR ALONE. If none of that was enough to convince you NOT to work at this company, the one thing you should know about this company is that selfishness runs deep. I have never met more people solely concerned with their own well-being. People will say anything to you to get you to do what they want and will never be there to back you up in the face of adversity. Plus, they’ll belittle you and degrade you in the process. The amount of internal competition is astounding, given we all have the overarching same goals for our clients. But, if a client gets upset about something, you can bet your account team will blame it on you. Plus, if you join the content team, you’ll have a boss who constantly likes to remind you how busy she is or how many meetings she has. This means she will push internal work onto your already full plate because she herself is “too busy” and will never be around for you to ask questions. But you’ll be expected to stay as late as it takes to meet her irrelevant deadlines, and it shouldn’t matter, because “what else do you possibly have to do outside of work?” (her words, not mine). If you’re considering joining the team, DON’T. You’ll thank me later.

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  3. Helpful (4)

    "High Turnover, But Great Opportunity Overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Content Marketing Manager in Chicago, IL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TMP Worldwide

    Pros

    Your coworkers are one of the biggest reasons people stick around; we have a lot of fun and we help each other out, at least within your department. You'll learn a lot and you'll have the opportunity to one day move on to bigger and better things, whether that's within the company or without. If you put in the work and actually care, you'll reap a lot of rewards - there is no question of that.

    Cons

    Different departments don't always work very well together and people like to push the blame or the work off on to anybody else. The distribution of work is not always fair, mostly because turnover is high. People leave and are hired often, so there is either extra work while we cover for someone who just left or wait for a new person to get up to speed; sometimes it can feel impossible to ever get above water with your workload. The pay could be better, but as many people have said, this job is a stepping stone to bigger and better things.

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  4. Helpful (3)

    "Transitioning from a job to a career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Content Marketer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMP Worldwide full-time for more than a year

    Pros

    Working at TMP has been transformative for me. In the short time I’ve been here, I’ve found my voice and developed the confidence to create work I am truly proud of. I credit my success to my smart team members and department leadership. On the content marketing team, everyone’s ideas are heard and the environment is one of mutual respect and trust. If you’re smart enough to recognize the tremendous talents of each team member, you will learn a ton. You will not be treated with kid gloves but you will be held accountable for delivering top-quality work. If you join the team, that means we think you are awesome, so don’t second guess yourself. To succeed in this job you must: • Ask questions • Push yourself to think beyond the initial request • Take pride in your work • Prioritize and manage your time • Ask questions

    Cons

    When you work in the content marketing department at a recruitment advertising agency, you quickly learn the distinction between a job and a career. A job is temporary but a career is something candidates can invest in. It’s possible to have a career at TMP, but many people work a job and see their time here as limited. The main reason for this is the lack of job development programs and the general lack of a career growth trajectory. The opportunities for growth are not easily accessible. Currently, employees must investigate options on their own, which means many employees are left unaware of what’s out there. Departments are splintered and often do not communicate. When they do, it can be rough to get on the same page.

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  5. Helpful (4)

    "A big picture company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Content Marketer in Chicago, IL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TMP Worldwide full-time for less than a year

    Pros

    • Opportunities for shadowing other team members are numerous; there is always a chance to learn more about something if you desire. • It is an independent environment with lots of freedom – you are truly the owner of your time and tasks. This is a great environment for a self-starter. • The mentorship in our department is incredible. Everyone is willing to share their own pieces of expertise and truly want everyone to grow as much as possible. If you are ever stuck on anything, there will always be people to help. • The overall team environment and culture is outstanding. The whole team actually cares about people as individuals and wants to know each other on a personal basis, not just inside the office walls. • You work with big name clients and that’s awesome for anyone’s resume.

    Cons

    • The new hire onboarding process should be more structured and thorough. There are often times seasoned employees expect new hires to understand something, but the new hires were never given the information (especially when it relates to administrative and technology related issues). • The organization of tasks is not on a good schedule. There is often time where team members aren’t doing anything because they are waiting for specific task details from a manager, but then they might get all of those details at once and be overwhelmed to get everything done by the deadline. • While general pay and benefits are good, the health insurance is expensive and there is no 401k matching.

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