TMP Worldwide Employee Reviews about "upper management"

Updated 29 Mar 2019

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3.6
69%
Recommend to a Friend
74%
Approve of CEO
TMP Worldwide President & CEO Michelle Abbey
Michelle Abbey
191 Ratings
Pros
Cons
  • "Bonuses and promotions only benefit upper management(in 18 reviews)

  • "It's become extremely stressful as account teams carry very heavy loads and accountability sits solely on account services' shoulders(in 16 reviews)

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Reviews about "upper management"

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  1. Helpful (9)

    "Think hard before working here"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Director in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at TMP Worldwide full-time for more than 5 years

    Pros

    innovative technology and new ideas

    Cons

    no work life balance, meetings at 9 pm, poor upper management, lack of support, lack of maturity from leadership, and favors certain types of employees over others

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  2. Helpful (4)

    "Good people but no room for growth"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    No Opinion of CEO

    I have been working at TMP Worldwide full-time

    Pros

    Nice teammates, good team support, easy work

    Cons

    No room for growth, petty coworkers & gossip. CEO is never around to show support for what she is doing to grow the company. Bonuses and promotions only benefit upper management.

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  3. Helpful (6)

    "Last resort"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMP Worldwide full-time for more than 3 years

    Pros

    Good place for entry level.

    Cons

    Very political environment. Ultimately you're just there to fill a seat. If you're a strong performer, or doing nothing, it doesn't matter. It all boils down to politics. Middle managers throw employees under the bus during semi-anual layoff cycle. They rarely get touched, or take on any actual responsibility. They are all scared of losing their jobs and refuse to take risks or even commit to simple asks unless upper management throws them on the fire.

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  4. Helpful (10)

    "Content Manager"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Content Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at TMP Worldwide for more than a year

    Pros

    *Agency Environment is great *The people you work with become your family * High profile accounts * Access to amazing research * 40th floor * Flexibility to WFH when needed *Great PTO Movement within company

    Cons

    *Upper Management never listens * They don't promote from within even though they claim you are qualified *underpaid, over worked *upper management is power hungry and doesn't listen to employee feedback Upper Management favors certain employees which leads to terrible performace *no training

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  5. Helpful (14)

    "Do NOT Apply"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMP Worldwide full-time for more than 3 years

    Pros

    To be 100% honest I can't think of one positive thing to say about this company.

    Cons

    Upper management has no connection to lower level staff and they don't care. Low starting salaries and raises are non-existent Very little opportunity for advancement Long hours and very little work-life balance.

  6. Helpful (18)

    "You Deserve Better..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Content Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMP Worldwide full-time for more than a year

    Pros

    When I first started at TMP the pros were: Flexible work from home policy, PTO (21 days), every other Friday off in the summer, team happy hours and outings, casual office, awesome city views. Since the company restructured their teams they took away the work remote option (though they still list it on current job listings as a perk.), and Summer Fridays are every other week you get out of work at 2pm. There are some truly great people at TMP- all lower level employees who deserve better…

    Cons

    This review is speaking only about the content team, I heard things about other teams, but I was not on them therefore I cannot speak to their problems. First, this team is full of talented and creative people who are so overloaded with work that none of their creative ideas can be heard, in short they’re under-utilizing the talent that is right in front of them. The turnover is ridiculous because people are tired of feeling overworked and underappreciated/underpaid. The problem is that TMP doesn’t understand how to market or utilize the content team to make their business grow. It is very sad because content is such an important part to a client’s overall strategy. Recent changes in management and team structure have created a system where members of the content team are mercilessly micromanaged and asked for a million things every second by multiple clients at a time (this is where the overworked part comes into play). How are employees supposed to deliver quality work when the deadlines and asks aren’t reasonable? Any pushback is met with attitude and assumed laziness on the part of the overworked employee. In addition to all the client work you are given, you are also expected to help newer employees who are still learning the ropes, which wouldn’t be an issue IF you weren’t so busy already. So new employees come in and aren’t trained and then things are done wrong and you are blamed – if TMP would adopt some sort of training plan to get new employees a solid understanding of their responsibilities that could solve a number of issues. TMPs attempt at a solution with this problem was to hire 4 managers to oversee teams of 1-5 people, except the issue was they had people who already existed on the teams who could have done that for them, so instead of promoting the talent the already have they brought in new people who also needed to be trained. And the new managers were trying so hard to balance everything they have to do with managing people that it didn’t help at all. There is also the issue of management. Upper management is so far removed from everyday life of their lower level employee’s and they have no idea what is going on “in the trenches”. Good luck getting any help from them. I met Michelle Abbey (CEO) one time and I genuinely liked her and felt as though she was listening to our concerns – but then nothing happened and no solutions were implemented. She asked us why the turnover rate on our team was so astronomical (17 people left within the time I worked there) and we told her the truth, but at this point I wonder if it’s beyond saving. I know this seems like a rant, but I only say this with the hopes that someone who “matters” will see this and maybe something can change for the content team.

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  7. Helpful (9)

    "Proceed with caution"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMP Worldwide full-time for more than a year

    Pros

    Good place to start a career to meet great people and get 4 weeks of vacation from the start.

    Cons

    If you get to middle management your life will be miserable thanks to upper management. Decisions are dictated from above without any input from those actually impacted by them, and people are put in management positions that have no experience or qualifications for the role. Management populated by incompetent "lifers" that have survived by doing nothing more than what they're told. And because the lifers are in management, there hasn't been a new idea here in decades. And oh yeah, the pay is way below industry.

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  8. Helpful (3)

    "Great Stepping Stone"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in New York, NY
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at TMP Worldwide full-time for more than a year

    Pros

    -Great colleagues and supportive network -Good work life balance for agency life -Exposure to many different marketing elements including: Sales, project management, and media planning

    Cons

    -Very little room for advancement (Promotions and raises only come once a year and if you miss it, you're stuck waiting till the following year.) - Not enough support and understanding from upper management - Many of the perks that made up for the decent salary were taken away in the last year (lunches, vendor visits, company outings)

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  9. Helpful (24)

    "Sinking Ship"

    1.0
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at TMP Worldwide full-time

    Pros

    - 21 PTOs - High profile clients - Great coworkers who feel your pain and desire to jump the sinking ship - Flexible work hours, work from home, summer Fridays - This kind of work environment is for people who know how to work hard and play hard - The ability to take ownership of your work and see it succeed whether you're a marketer or manager

    Cons

    This review is specifically for the Inbound Marketing Team in the Chicago office. During my time at TMP, half my team had quit or been fired. Even when we had a full team (in the eyes of corporate), we were chronically understaffed causing many people to work too many hours (work through lunch). On top of the burnout, we were always told to work only 40 hours, so that meant we’re not producing quality work for any of our clients. As a team, it would've been really great if we had experts from Facebook, Twitter, LinkedIn, and Glassdoor come in every 6 months to give us tips and tricks. With no one's education actually in content marketing, it was always a DIY situation where we learned as we go. Unfortunately, many of TMP’s upper management (esp. account teams) have type A, dominant personalities (my way or the highway), so they're VERY good at belittling you, being degrading, and manipulating you. My boss also had many of these characteristics, but I want to give him the benefit of the doubt that he had to be like this to survive at TMP. I think the most disappointing thing for me was that my boss made you really believe that he had your back, but there were way too many times that he didn't. There were too many contradictions from him. And whenever we brought this up, he got mad. (Why does this sound like an abusive relationship?) Worst of all, TMP has made us all believe this is what every company is like and we need to suck it up. THIS IS A LIE. There are so many companies that are ethical, respectful, and care so much about the employees. I'm at a company right now that treats me with so much respect, cares about my growth, and there is no gossip or throwing each other under the bus. When the Inbound Team reads this review, I’m sure there will be gossip, trying to decipher who wrote this review. I’m sure our boss will have assumptions and share his anger with the team, because that’s what he always does. It was always childish and rude. Please prove me wrong. Use this as a chance to see there's so many things wrong with the team and TMP and take this as a chance to grow and change. I'm sad to say when people ask me about a bad work experience, TMP is the first company I think of.

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    TMP Worldwide Response

    February 27, 2017VP, Marketing & Internal Communications

    We're so sorry your experience with TMP was not up to par. You have identified a number of issues within the department of which we are aware and which we have been addressing through a variety of means, including your advice. We have changed the leadership of the team in question, as well as restructured the department overall. In addition, we've just added several seats to this particular team to improve the workload balance for all. Thank you for your candor. We wish you the best in your next endeavor!

  10. Helpful (15)

    "No Recognition, no compensation, lots of work..."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at TMP Worldwide

    Pros

    People, people, people. Met some great friends here. Also, work-life balance and fun happy hours/activities outside of the office. PTO days and new office space.

    Cons

    AE's are bottom of the totem pole, and are not recognized or appreciated by upper management.The responsibilities drastically change from Day 1 very quickly, so expect to get work thrown at you and not be compensated for it. The work is not innovative or creative, and the client list is so long, you won't have time to produce good work you will be proud of. Upper management will pawn work off to you, so add that to your list of endless 'To Dos'. Also, this agency is more sales than actual advertising, so if upselling software that doesn't work is your cup of tea, than this is place for you. Working with other internal teams such as SEM, traffic and creative is also difficult, as other teams leave at 3:30pm,and work that should be delivered, is not. Ultimately, you are responsible for these undeliverables, as you are client facing. Also, health insurance is a joke.

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Found 18 reviews