TMX Finance Family of Companies Reviews | Glassdoor.com.au

TMX Finance Family of Companies Reviews

Updated 15 October 2018
614 reviews

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2.6
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Tracy Young
361 Ratings

614 Employee Reviews

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Pros
  • "I had wonderful managers, a great work/life balance, the benefits are good, and the pay is great" (in 23 reviews)

  • "Laid back work environment, good pay for the amount of work you do" (in 48 reviews)

Cons
More Pros and Cons

  1. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TMX Finance Family of Companies full-time

    Pros

    Opportunity to advance in company

    Cons

    Your Schedule is always changing,to accommodate GM

    TMX Finance Family of Companies Response

    16 Oct 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review. We are dedicated to providing our team members with opportunities to advance within the Company, and even have an entire Workforce... More


  2. "Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A good place to work

    Cons

    No such cons found in company

    TMX Finance Family of Companies Response

    16 Oct 2018 – Social Media and PR Strategist

    Thanks so much for your review. It is important that we know both positive and negative feedback in order for us to continue to improve. We wish you all the best in your future career.

  3. "Great Work Environment - Great Teamwork and Collaboration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Savannah, GA (US)
    Current Employee - Executive Assistant in Savannah, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time (More than a year)

    Pros

    I had wonderful managers, a great work/life balance, the benefits are good, and the pay is great. There's lots of room for growth, and I was always able to find new challenges and projects to keep work exciting and fun. The environment is wonderful. Everyone uses the hashtag "TMXFamily" in their twitter and IG posts, and they mean it! Everyone is so kind, and so willing to help out a co-worker in need. I never had any trouble finding someone to help me with a task or project, or teach me a new skill.

    Cons

    There's a lot of stigma associated with the industry TMX is in. The truth is, we help people that need our help and are running out of more traditional options to find that help. Seeing the positives in this industry isn't always easy for some people - but there are huge positives to the service we offer!

    TMX Finance Family of Companies Response

    30 Aug 2018 – Social Media and PR Strategist

    It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!


  4. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Las Vegas, NV (US)
    Current Employee - General Manager in Las Vegas, NV (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TMX Finance Family of Companies full-time (More than 5 years)

    Pros

    The pay is good, the hours are decent if you aren’t salary.

    Cons

    It’s is a very high school like atmosphere. Upper management has favoritism towards certain stores and people. Rumors are always circulating (NV4, NV12, NV6, NV16) High turn over rate, always a GMIT to replace your position. If you aren’t liked you will be fired.

    Advice to Management

    Stop with the favoritism, don’t fire people for not meeting their new loan goals, when the company doesn’t provide the nessercry tools to succeed. How can you fire people for not meeting new loan goals. We can not force people to take title loans.

    TMX Finance Family of Companies Response

    3 Oct 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review. We understand that our competitive culture may not be for everyone - and that's okay! In terms of the specific points you’ve raised, as a... More


  5. Helpful (1)

    "Simply the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time

    Pros

    -Family like culture and encouraging atmosphere. They are rooting for you and want to see you grow!
    -Pay! Pay is great and most roles have a bonus potential for performance. If you can perform, you can make money.
    -The schedule is better than retail. It may not be a 9-5 but the hours are for customers since we're here to serve them.
    -Always changing and improving, the outlook for this company looks great.

    Cons

    None, they are always working to improve processes based on employee and customer feedback.

    TMX Finance Family of Companies Response

    22 Aug 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience at the Company. It is important that we know what we’re doing right in order for us to... More


  6. Helpful (1)

    "Fair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Savannah, GA (US)
    Current Employee - Store Manager in Savannah, GA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Able to get promoted from within

    Cons

    Turnover , training program lots of computer and system issues

    Advice to Management

    Better training program put in place and better internet

    TMX Finance Family of Companies Response

    16 Aug 2018 – Social Media and PR Strategist

    Thank you for your feedback and review. We take all reviews into consideration and will be sure to review this information with our management team. We know there is always room for improvement and... More


  7. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Monthly bonus is the only pro, it almost makes up for the crappy hourly pay

    Cons

    Elementary attitude and behavior

    Advice to Management

    Get a grip on reality

    TMX Finance Family of Companies Response

    10 Sep 2018 – Social Media and PR Strategist

    Thanks so much for your review. It is important that we know both positive and negative feedback in order for us to continue to improve. We appreciate your honest feedback!

  8. Helpful (1)

    "Opportunities are there for those who work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Tyler, TX (US)
    Current Employee - General Manager in Tyler, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time (More than 5 years)

    Pros

    Performance based pay is the best in the industry. Opportunity to run your own business. Room to advance within the company

    Cons

    The hours can be long and the workload is a lot at times.

    Advice to Management

    Allow us to have more staff members in order to accomplish all of the required tasks that are to be completed daily.

    TMX Finance Family of Companies Response

    25 Jul 2018 – Social Media and PR Strategist

    Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience at the Company. We are always striving to improve and will take your feedback into... More


  9. Helpful (3)

    "District Director of Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at TMX Finance Family of Companies full-time

    Pros

    The salary is the only thing

    Cons

    Politics come in to play a lot, don't appreciate their team members, almost force them to come work even when there is a flood going on, For the most part the conversations from upper management are always negative, lots of fire drills which, means it is hard to focus on your on projects. They say it is your business but, the pretty much tell you what to do and if you fail then, it still becomes your fault.

    Advice to Management

    The leadership, culture and direction is all wrong. It has been for 5 years

    TMX Finance Family of Companies Response

    13 Jul 2018 – Social Media and PR Strategist

    Thanks so much for your review. It is important that we know both positive and negative feedback in order for us to continue to improve. We are disappointed that you had a negative experience with... More


  10. Helpful (1)

    "manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay was good and job was challenging.

    Cons

    Hours were long and schedules varied.

    TMX Finance Family of Companies Response

    11 Jul 2018 – Social Media and PR Strategist

    Thank you so much for leaving a Company review on GlassDoor.


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