TMX Finance Family of Companies Reviews | Glassdoor.com.au

TMX Finance Family of Companies Reviews

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Found 637 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
51%
Recommend to a Friend
61%
Approve of CEO
Tracy Young
377 Ratings
Pros
  • "Laid back work environment, good pay for the amount of work you do(in 47 reviews)

  • "Great employees, great pay, fun environment, so much opportunity(in 33 reviews)

Cons
More Pros and Cons
  1. "Great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time for more than 6 years

    Pros

    The hours arent bad, the pay is good, and you are off every other weekend! This is a great company with great upper management in the NV market. The DDO's and RVP are the best in the company!

    Cons

    Extended holiday hours is the only complaint.

    Advice to Management

    Keep up the great work, the 2 DDO's and RVP have done a great job with rebuilding, and upping the moral of all the stores. You guys are the true MVP's!!

    TMX Finance Family of Companies2019-05-15

    TMX Finance Family of Companies Response

    May 20, 2019Social Media and PR Strategist

    Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience at the Company. It is important that we know what we’re doing right in order for us to continue to improve.

  2. Helpful (1)

    "no"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TMX Finance Family of Companies full-time for more than 4 years

    Pros

    your off on Sunday and every other Saturday

    Cons

    can be office by yourself all day with no help, up management only care about numbers

    TMX Finance Family of Companies2019-04-12

    TMX Finance Family of Companies Response

    April 15, 2019Social Media and PR Strategist

    Thanks so much for your review. It is important that we know both positive and negative feedback in order for us to continue to improve. We appreciate your honest feedback!

  3. Helpful (1)

    "Run as fast as you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMX Finance Family of Companies full-time

    Pros

    Decent pay for the work you do. Benefits are okay.

    Cons

    FAVORITISM!!! Certain people are allowed to get away with breaking the law!!! Breaking policy!!!!!! HR claims get swept under the rug!!! Look into stores that are doing unethical things! NV4. Look into the GMs milking the clock and leaving early only to have time card fixed! NV11 Look into policy being broke in almost EVERY STORE!

    Advice to Management

    Don’t fire your staff for the one mistake they have made in the two years of being with a company. I worked hard a SM, only to be fired for a mistake. But you choose to keep people that are not loyal to the company! Come on DDO step it up and take control! Stop playing favorites!!!!

    TMX Finance Family of Companies2019-05-08

    TMX Finance Family of Companies Response

    May 10, 2019Social Media and PR Strategist

    Thank you for your feedback and review. We appreciate you sharing your concerns with us; they will be shared with our management team. We are always looking for ways to improve! We take compliance with federal, state, and local laws and regulations, as well as Company values, policies, ...

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  4. "Horrible work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - GMIT in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at TMX Finance Family of Companies full-time for more than a year

    Pros

    Some good office/store employees wasting their talent with this company.

    Cons

    Garbage company. Read all reviews provided here by previous employees. Company lacks leadership and balance. Especially in the Atlanta market.

    Advice to Management

    Restructure. Offer 360 feedback for DM’s and up positions

    TMX Finance Family of Companies2019-05-09

    TMX Finance Family of Companies Response

    May 14, 2019Social Media and PR Strategist

    Thank you for your feedback and review. We appreciate you sharing your concerns with us; they will be shared with our management team. We are always looking for ways to improve!

  5. Helpful (2)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in Fort Walton Beach, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TMX Finance Family of Companies full-time for more than a year

    Pros

    Building Relationships with customers and feeling as if you have really made a difference in someone’s life. Incentive bonus structure is difficult to obtain but if you do it’s lucrative. Cornerstone module training is structured.

    Cons

    Micro management especially Florida Regional Mgr. 4 District Mgrs in less than 1 year. Extremely long hours, lack of work life balance. Office security null, dangerous handling large sums of cash alone at night.

    Advice to Management

    Train and develop to skill set. Retention of employees is the best face forward to customers. Does it really matter that the door mat is not exactly 12” from the door? Set realistic expectations.

    TMX Finance Family of Companies2019-04-12

    TMX Finance Family of Companies Response

    April 15, 2019Social Media and PR Strategist

    Thank you for your feedback and review. We take pride in helping our team members thrive and are deeply invested in their growth and development so that they can, in turn, make a positive difference in our customers’ lives and their local communities. We take all reviews into consideration ...

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  6. "Fulfilling Career starts Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Athens, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time for more than 4 years

    Pros

    Team dynamic, Competitive Pay, Advancement Opportunities-excited to come to work everyday and the opportunity to help our Customers.

    Cons

    The only con is not putting everything you can into your position-if you don't, you will be the only thing holding your self back.

    Advice to Management

    Keep training and developing, stressing customer service and team building

    TMX Finance Family of Companies2019-03-18

    TMX Finance Family of Companies Response

    March 19, 2019Social Media and PR Strategist

    Thank you for your review! We are so happy that you’re enjoying your time with us! We wish you continued success in your career with the Company! We care about our team members, customers, and communities. Helping people is our business in every way possible – whether that means ...

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  7. "MONEY, MONEY, MONEY!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Athens, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TMX Finance Family of Companies full-time for more than a year

    Pros

    Customer Service is the most important top priority based on this business. TMX is Equal Opportunity with plenty of room for potential success. The company has great benefits. There is so much bonus potential to be made.

    Cons

    The closing hours are until 7pm, Mon-Fri, which are late hours when you have children waiting for you at home, but the schedule can sometimes be flexible. There are only 2 paid holidays, Thanksgiving and Christmas only, unless you use your PTO time.

    TMX Finance Family of Companies2019-03-18

    TMX Finance Family of Companies Response

    March 19, 2019Social Media and PR Strategist

    Our store hours are geared toward helping our customers when they need it the most, since helping people is our business. We appreciate your feedback, thank you so much for leaving a review.

  8. "Great company to build a career with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior General Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TMX Finance Family of Companies full-time

    Pros

    Ample advancement opportunity. Unlimited bonus potential.

    Cons

    None that I can think of.

    Advice to Management

    Awesome leadership, have learn so much about the industry with their guidance.

    TMX Finance Family of Companies2019-03-15

    TMX Finance Family of Companies Response

    March 19, 2019Social Media and PR Strategist

    It sounds like you are enjoying your time with us! Thanks so much for leaving a review. We wish you continued success in your career with the Company!

  9. "Easy to move up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TMX Finance Family of Companies full-time for more than 2 years

    Pros

    Title Max has given me the opportunity to grow as a person as well as helping people when they're in need. More then half of the customer that walk through those doors are people that want someone to hear their problems and know that they are not alone. Title Max is a company that offers more than a transactional experience, its a company that builds relationship with every single customer. You are given every opportunity...

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    Cons

    Days can be a little long but as long as you can keep your self busy and making your calls everything will be great.

    TMX Finance Family of Companies2019-03-15

    TMX Finance Family of Companies Response

    March 19, 2019Social Media and PR Strategist

    Thank you so much for taking the time to leave a review, we are thrilled to hear about your positive experience at the Company. It is important that we know what we’re doing right in order for us to continue to improve. We are all about building relationships with our customers and ...

    Show More
  10. Helpful (2)

    "Threat Management at its best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I have been working at TMX Finance Family of Companies full-time

    Pros

    Performance based pay scale. Internal promotions available for CSR, ASM, and SM level. "Helping" people.

    Cons

    Nothing you do will ever be good enough. Everything is about the money (your DDO and RVP's paycheck). Offices are in terrible disrepair and it'll take weeks or even months to get anything repaired. Get comfortable with rodents, birds, bugs (roaches, spiders, ants, etc) as they all take residence in these dilapidated buildings they open offices in. The benefits package is seriously unreal expensive... and you will...

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    Advice to Management

    Stop pushing a "yes man/ma'am" culture. Slow the turn over and seriously get into what makes you people great instead of wasting their time on your crazy unreal goals.

    TMX Finance Family of Companies2019-04-13

    TMX Finance Family of Companies Response

    April 25, 2019Social Media and PR Strategist

    Thank you for your feedback and review. We appreciate you sharing your concerns with us; they will be shared with our management team. We are always looking for ways to improve! We understand that our competitive culture may not be for everyone - and that's okay! Our goal is to ...

    Show More
Found 637 reviews