TSB Bank Reviews

Updated 28 Jun 2020

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3.2
54%
Recommend to a Friend
66%
Approve of CEO
TSB Bank CEO Debbie Crosbie (no image)
Debbie Crosbie
36 Ratings
Pros
  • "Good benefits such as 4% salary allowance and bonus(in 15 reviews)

  • "Heavy investment in company since Sabadell bought TSB(in 15 reviews)

Cons
  • "There is no cons working for TSB(in 23 reviews)

  • "No future career progression in IT fields(in 17 reviews)

More Pros and Cons
  1. "Good company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Gloucester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TSB Bank full-time for more than 3 years

    Pros

    Competitive salary, Yearly bonus 4% of your salary worth in benefits (of your choosing) Good pension scheme Good progression opportunity's Focus on gender/BAME equality Several head office sites located across the UK rather than primarily based in London

    Cons

    Sometimes a difficult and lengthy process to make changes. Not as up to date with current banking needs and trends

  2. "It was alright"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor 

    I worked at TSB Bank full-time for more than a year

    Pros

    The people. Really just the people

    Cons

    The customers are obnoxious, rude and arrogant but then thats all customers so nothing out of the ordinary.

  3. "meh"

    2.0
    Former Employee - Systems Analyst in Sheldon, England

    I worked at TSB Bank full-time

    Pros

    good wage and holiday allowance

    Cons

    too many to list. avoid some managers

  4. "Ok"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Financial Crime Administrative in Sheldon, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TSB Bank full-time for more than a year

    Pros

    Great hours and salary, progression

    Cons

    Poor management the manager has favourites

  5. "Great experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Birmingham, England
    Recommends
    Neutral Outlook

    I worked at TSB Bank full-time for less than a year

    Pros

    • great team • good pay

    Cons

    • due to 6hr shift and evening get 30 min break whilst doing work

  6. "A usful Work-life experience with some highs and many lows"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Grade B Local Banker in Stourport-on-Severn, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at TSB Bank full-time

    Pros

    •First two years are good because you are constantly learning on the job, if no genuine signs of progression are appearing find something better elsewhere or even internally •learn a lot which helps with managing finances and helping others •good pension scheme • generally nice people who work there

    Cons

    •False hopes and Promises(many other I worked with had the same experience) •Inequality with pay (negotiate your salary when you join as pay rises are hard to come by once trained) •sales targets, hidden behind words like Expectations as banks aren’t supposed to sell, you’re expected to sell •low morale- high staff turnover

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  7. "Employee benefits"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at TSB Bank full-time

    Pros

    Employee benefits are first class

    Cons

    Legacy of changes to IT platform

  8. "Good employer"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Database Developer in Bristol, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TSB Bank full-time for more than 5 years

    Pros

    Relaxed office environment, good remuneration, 37.5 hour week

    Cons

    No future career progression in IT fields

  9. "Top down banking environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Risk Management in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TSB Bank full-time for more than 5 years

    Pros

    Small so good exposure to exec team and opportunity to demonstrate abilities

    Cons

    No professional development unless self driven Too many people trying to make changes for the wrong reasons (for self promotion as apposed to making things better) Unable to keep hold of talent

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  10. "TSB my last job with a Bank"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ops Manager in Liverpool, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at TSB Bank full-time for more than 8 years

    Pros

    Non contributory final salary Pension.

    Cons

    Lack of profile against the other big players.

    Continue reading
Found 253 reviews