TSB Bank Reviews

Updated Jul 16, 2021

To filter reviews, or .

Found 415 of over 455 reviews

3.4
56%
Recommend to a Friend
85%
Approve of CEO
TSB Bank CEO Debbie Crosbie
Debbie Crosbie
101 Ratings
Pros
  • "Good benefits such as 4% salary allowance and bonus(in 19 reviews)

  • "Having worked for TSB for 8 months I have found the company very supportive and look after their employees well(in 17 reviews)

  • Cons
  • "There is no cons working for TSB(in 23 reviews)

  • "No career progression Lloyds old boys club(in 20 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 2.0
      Former Employee, more than 8 years

      Tick Box Company Full of Deciet

      Jul 3, 2021 - Customer Service Manager in Gloucester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Benefits, Good access to free support from third parties, Good sick policy

      Cons

      Poor Salary, they dress it up with benefits and bonus and pension as your overall award, but it doesn’t increase your take home which is what makes the difference. Change and policies are old fashioned and are too risk averse, you can’t do any good in the place without reems of paperwork Management are terrible, can’t make rational decisions or go with their own gut feeling which is wrong No real care for teams and staff morale, mental health or professional development - all the things they promote are just for a tick box, there’s no real passion, dedication or effort put in

      Continue reading
      1 person found this review helpful
    2. 4.0
      Current Employee

      havent got a job yet just looking up interview questions

      Jul 16, 2021 - Money Confidence Expert in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      local, job, i need money

      Cons

      i am a uni student

      Be the first to find this review helpful
    3. 4.0
      Former Employee, more than 3 years

      Great benefits and supportive culture

      Jul 7, 2021 - Deputy Customer Service Manager in Gloucester, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Parking on site Great colleagues and supportive managers Flexible benefits Wfh

      Cons

      I loved my time at TSB and have nothing negative to say

      Be the first to find this review helpful
    4. 4.0
      Current Employee

      Working at TSB fraud

      Jul 6, 2021 - Fraud Investigator 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good wage and place to progress

      Cons

      Shifts and work life balance

      Be the first to find this review helpful
    5. 4.0
      Former Employee, more than 3 years

      Great people okay place

      Jun 25, 2021 - Local Banker B in Luton, East of England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice people, some good tech for appointments

      Cons

      Branch back offices can be a bit dingey and in need of modernising some stored

      Be the first to find this review helpful
    6. 3.0
      Current Employee

      Steady Job

      Jul 11, 2021 - Scheduling Coordinator in Sunderland, North East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Steady job with regular pay salary

      Cons

      No progression opportunities, no annual performance review that is linked to a pay award. Basically everyone gets the same bonus wether your coasting or working your socks off.

      Be the first to find this review helpful
    7. 5.0
      Former Employee, less than 1 year

      Customer Service Advisor TSB

      Jun 22, 2021 - Customer Service Advisor in Sunderland, North East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly people and good initial training.

      Cons

      Complaints was an unenjoyable experience.

      Be the first to find this review helpful
    8. 3.0
      Current Employee

      Good

      Jul 15, 2021 - Team Leader in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Rewarding, looked after and acknowledged for effort.

      Cons

      Salary not aligned to competition

      Be the first to find this review helpful
    9. 3.0
      Current Employee, more than 1 year

      Review

      Jul 15, 2021 - Customer Service in Sunderland, North East England, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Job Security, salary, overtime opportunities,

      Cons

      Queues, system faults, support, career advancement

      Be the first to find this review helpful
    10. 3.0
      Current Employee, more than 3 years

      Good Gig

      Jul 12, 2021 - Design Analyst in Edinburgh, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A good place to work, good teamwork and good processes

      Cons

      Progression is tough as no opportunities

      Continue reading
      Be the first to find this review helpful
    Viewing 1 - 10 of 415 Reviews

    Work at TSB Bank? Share Your Experiences

    TSB Bank logo
    or