TSYS Acquiring Solutions Reviews | Glassdoor.com.au

TSYS Acquiring Solutions Reviews

Updated 27 Jul 2018

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Found 31 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
76%
Recommend to a Friend
74%
Approve of CEO
Mark D. Pyke
16 Ratings
  1. "Great Company"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at TSYS Acquiring Solutions

      Pros

      Management tries to treat all employees with respect. Benefits are good, and the company is growing

      Cons

      Decisions come from Georgia or New York without much input from the remote locations, limited ability to advance if you’re not at HQ.

      Advice to Management

      Have managers lay out career paths better. Other than that, pretty good.

      TSYS Acquiring Solutions2018-07-27
    • "Not all bad or all good"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Tempe, AZ
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I worked at TSYS Acquiring Solutions full-time for more than 3 years

      Pros

      Some of the managers have managed to build great teams that work really well together.

      Cons

      Low rate of pay compared to other positions in the same area. Inconsistent team building and management styles lead to both internal and external team conflicts. Upper management does not really care about teams or team members.

      TSYS Acquiring Solutions2018-06-17
    • Helpful (2)

      "Senior Project Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Project Manager in Tempe, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TSYS Acquiring Solutions full-time for more than 8 years

      Pros

      I have been with TSYS for the past 11 years. One of the best company to work with. Most ethical and friendly company. Flexible time helps me to manage my work and family life very well.

      Cons

      Not seeing a career growth. Looking for a career opportunity.

      TSYS Acquiring Solutions2018-01-20
    • Helpful (2)

      "No room for growth poor leadership"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Credit Specialist in Columbus, GA
      Doesn't Recommend
      Negative Outlook

      I have been working at TSYS Acquiring Solutions full-time for more than 5 years

      Pros

      I enjoy what I do but hate the unprofessional leadership. Tsys has great ethics but does enforce with leadership.

      Cons

      Leadership are liars. They treat you like children. They make you can not suceed and out shine them

      Advice to Management

      Hire management that have experience how to treat others. Make sure opportunities are given by performance not who your friend is.

      TSYS Acquiring Solutions2018-01-31
    • Helpful (1)

      "Times are changing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Relationship Management in Tempe, AZ
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at TSYS Acquiring Solutions full-time for more than 10 years

      Pros

      They care about the community. There are opportunities for movement in the company.

      Cons

      Management doesn't really care about employees. Too much time spent on surveys for "Great place to work" and no real time following up on feedback. Salaries are not competitive. Yearly goals are ridiculous and pointless.

      Advice to Management

      Have empathy for your employers. You lose excellent talent because you don't care about the actual employee and how they feel, and how they're negatively impacted by what you're doing.

      TSYS Acquiring Solutions2017-10-24
    • "Technical Customer service rep"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Technical Support in Tempe, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at TSYS Acquiring Solutions full-time for more than a year

      Pros

      The atmosphere of the company.

      Cons

      The 2nd level at the company needs to help the on floor representatives and not be so condescending.

      Advice to Management

      To host more communicative meeting on how to communicate with the merchants.

      TSYS Acquiring Solutions2017-07-20
    • Helpful (2)

      "If you're good, get ready to be abused!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Tempe, AZ
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at TSYS Acquiring Solutions full-time for more than 3 years

      Pros

      Its close to the Cardinal's facility so you sometimes see players working out in the park across the street.

      Cons

      If you are talented, they'll task you with all the heavy lifting, while the incompetents sit back and watch with no repercussions. Good luck complaining to management about this as they'll tell you what you want to hear, but do absolutely nothing. Management is also a "Good 'Ol Boy" network where years of service is weighted more than competency.

      Advice to Management

      Stop calling it a "Follow the sun model" If a position comes available in Arizona, they'll quickly try to fill it in India. A fancy way of outsourcing without calling it that!

      TSYS Acquiring Solutions2017-07-27
    • Helpful (2)

      "Great people, lacking vision and direction from the top"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Neutral Outlook

      I have been working at TSYS Acquiring Solutions

      Pros

      Great for autonomy, freedom to pick and choose pet projects

      Cons

      Direction of the company changes at the whims of management. Not good at maintaining focus; deviates from core strategy very easily.

      TSYS Acquiring Solutions2016-10-03
    • Helpful (2)

      "Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Business Analysis Consultant & Web Product Specialist in Gilbert, AZ
      Recommends
      Neutral Outlook

      I worked at TSYS Acquiring Solutions full-time for more than a year

      Pros

      TSYS provides great benefit packages, employee engagement, team building, competitive salaries, great work environment and a great life-work balance.

      Cons

      Recognition of work seemed to go to management rather than the actual employees, there was also a lack of mature processes in place.

      TSYS Acquiring Solutions2016-09-08
    • "Top Ten Acquirer Processor"

      StarStarStarStarStar
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Tempe, AZ
      Recommends
      Neutral Outlook

      I worked at TSYS Acquiring Solutions full-time for more than 3 years

      Pros

      Wonderful intelligent people that care about their responsibilities

      Cons

      New acquisition is causing the inevitable reduction in force at this time

      Advice to Management

      TSYS is always a top ten award winner of most ethical place to work. Hope they continue that streak.

      TSYS Acquiring Solutions2016-09-13
    Found 31 reviews