Telstra Consultant Reviews

Updated 14 Jun 2021

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3.8
72%
Recommend to a Friend
64%
Approve of CEO
Telstra Chief Executive Officer Andrew Penn (no image)
Andrew Penn
61 Ratings
  1. 5.0
    Current Employee

    Consultant

    17 May 2021 - Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All good no issue whatsoever

    Cons

    No issue whatsoever with the organisation

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  2. 4.0
    Former Employee, more than 8 years

    Telstra Social Media Team

    8 Feb 2021 - Consultant in Adelaide
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A great big company to work for something that I would recommend for a lifetime work place to setting down into. Great work life balance, great managers that you can make friends with. Very supportive of work/life/family balance. Great pay for the type of work we did plus awesome paid leave/sick leave/company product benefits that help us save money and make our lives easier and more enjoyable. The online work is great,. Being able to help our customers with our products that make their life easier, simpler and more enjoyable, helping them over devices, from the convince of their own computers, laptops, mobiles, from any device that allows them to contact our support from any online social media platform, was truly rewarding. Why? Because both the customer and consultants are able to get the message across more clearly with useful helpful diagrams, more visual detail in the message to one another and confirm things verbally over the phone if required but after the right details have been clearly shown over a online media platform. This actually helps the verbal conversation over the phone for a human touch, personalizing the customer experience. So yes, the online working space actually is a really good "pro" as part of this big company. Highly recommended. Thanks The Green Dinosaur.

    Cons

    No car parking - hint hint to any one in the company that has the power to organize this :) Note: this was a few years back now...they might have it available now.

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  3. 4.0
    Current Employee

    Telstra

    14 Jun 2021 - Retail Sales Consultant in Perth, Western Australia, Western Australia
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Staff were quite nice and helpful

    Cons

    Customers were quite rude and dismissive

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  4. 4.0
    Current Employee

    Overall great company to work for

    1 Jun 2021 - Workforce Strategy Consultant in Melbourne
    Recommend
    CEO Approval
    Business Outlook

    Pros

    positive employee experience and environment

    Cons

    some difficulty in work due to organisational size

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  5. 3.0
    Former Employee, more than 3 years

    IT Consultant

    7 Jun 2021 - IT Consultant in Coffs Harbour
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good systems, all is planned through

    Cons

    More autonomy. Let us do decision on our own.

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  6. 5.0
    Former Contractor, more than 3 years

    Pretty good!

    14 Apr 2021 - Sales Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Met some amazing people Already had a good understanding of technology

    Cons

    Getting abused by customers who are paying for a "premium service" No real chance to move up in a lot of areas

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  7. 5.0
    Former Employee

    Good

    26 Apr 2021 - Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay and flexible working schedule

    Cons

    Repeatitive in nature, it depends

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  8. 3.0
    Former Employee, less than 1 year

    Good

    16 May 2021 - IT Consultant in Melbourne
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work ethics is very good in Telstra

    Cons

    Timing is very bad in Telstra

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  9. 4.0
    Current Employee, more than 1 year

    Great Learning Experience

    3 Feb 2021 - Retail Sales Consultant in Perth, Western Australia, Western Australia
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Depending on who the store leaders are it can either be the best job or a very tedious role.

    Cons

    Workload can be very high. It is important to not step down when you are sure you did not do anything wrong. This is usually appreciated by the store leaders. Sales targets can be quite steep sometimes but if approached with positivity and smartness they are not impossible to achieve.

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  10. 4.0
    Former Employee, more than 1 year

    Sales Role

    31 Mar 2021 - Sales Consultant in Sydney
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun environment Good product range good team

    Cons

    budgets can be daunting too much upselling

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Viewing 1 - 10 of 159 Reviews

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