Tesco Bank Employee Reviews about "senior management"

Updated 9 Oct 2019

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3.6
68%
Recommend to a Friend
78%
Approve of CEO
Tesco Bank CEO Gerry Mallon
Gerry Mallon
47 Ratings
Pros
Cons
  • "The senior management staff are a bit up them self(in 12 reviews)

  • "A lot of managers micro manage, struggle for work life balance depending on the area of the business(in 9 reviews)

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Reviews about "senior management"

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  1. "Used to be called Stressco Bank, that culture has returned."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior PM in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than 3 years

    Pros

    Pleasant physical spaces and a modern environment. Good working from home policy. Strong culture of togetherness from staff but thats driven by the feeling of strength in numbers .

    Cons

    A stressful, difficult working environment. Stale, pal male dominated workplace. High management turnover who bring in old friends sacked from other banks and then they fall out and more people are sacked. Middle management bullies on the fast track to the top because they are mentored by senior management bullies. Humiliating in jokes are seen as acceptable and funny, making a bullied man dress as a cleaner as punishment isn't funny. Not playing along with the bullying games means you're boring. Lip service paid to diversity but not being a male puts you at a disadvantage.

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  2. "No place for women in technology, no promotions or career development sponsorship"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Tesco Bank full-time for more than 3 years

    Pros

    Genuinely nice people below senior leadership level Facilities are good Pay and benefits are reasonable

    Cons

    Senior management not very competent or credible leaders Commitment to getting more senior women is a facade, in IT they have just made redundant or hounded out most of the senior women Terrible bullying culture by senior managers with no HR support to tackle it High performance as a woman isn’t recommended as you are seen as a threat

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  3. Helpful (1)

    "Culture Needs to Improve"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Tesco Bank full-time for more than 8 years

    Pros

    Colleagues, Location, Pension, Inclusion Culture and Community/Charity work that is supported.

    Cons

    Salary is inconsistent across sites Senior management aren't a good representation for the bank

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  4. "Need to live by values preached but they don’t"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Tesco Bank full-time for more than 5 years

    Pros

    Flexible working in most areas is supported

    Cons

    Colleagues very poorly supported by People Team Legacy senior management poorly engaged with colleagues if at all Salaries on average well below FS benchmark No benefits package to speak of Annual reviews and bonus carried out using forced distribution Treatment and support from management based on “who knows who”

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  5. "Great employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than a year

    Pros

    Really helpful and chances or progression

    Cons

    The senior management staff are a bit up them self.

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  6. Helpful (5)

    "A great culture could prosper if senior leaders walked the talk"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesco Bank full-time for more than 3 years

    Pros

    Great people and the potential is there for the Tesco Values to really drive change but it has to be implemented at all levels throughout the bank.

    Cons

    The lack of applying the Tesco Values. They were aptly described as values that should act as a moral compass on the decision making in the bank. Too few Senior Managers/Leaders applied them in their decision making and working there felt more like a typical RBS subsidiary. The benefits are not as competitive compared to competitors.

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  7. Helpful (2)

    "..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Relations Officer in Glasgow, Scotland

    I worked at Tesco Bank

    Pros

    Good office environment, easy to commute to and fro as site is located in the city centre. Met a number of great people.

    Cons

    People were paid different salary for the same job. Senior Management were only concerned with the number of complaints resolved. Asking for annual leave was a nightmare - akin to names out of a hat!

  8. Helpful (7)

    "Chaotic management and processes"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Developer in Edinburgh, Scotland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Tesco Bank full-time for more than 3 years

    Pros

    Some great folks here and a 9-5 culture which is unusual in financial services.

    Cons

    A 'big bank' process culture exists that seems to emanate from the large proportion of RBS management and senior managers. This culture gets in the way of delivery- meaning that colleagues and teams get frustrated at the lack of progress. It is now 12 months since future state change process was first talked about in CIO and absolutely nothing has happened to introduce it. The desire to focus on retail rather than financial services benefits, processes and methods of working is hampering the success of the organisation.

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  9. Helpful (5)

    "Sad story"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Edinburgh, Scotland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Tesco Bank

    Pros

    Still some talented people there Good learning programme

    Cons

    I'd avoid Tesco for at least another year - unless contracting. A major restructure has caused upheaval across the bank, which has been dogged by poor leadership. The process was kicked off in December 2014 with a number of senior managers being marched off the premises like criminals - those left behind were aghast. This was followed by 2 months of uncertainty over Xmas before lower level redundancies. The knock on effect has been far more people leaving voluntarily - including myself. Add to that an ongoing pensions review that strips away any benefit of working at Tesco, bar 10% off your shopping. All written with a heavy heart, as was with the Bank from the start and so sad to see a company regress in terms of culture.

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  10. Helpful (7)

    "Give this place a miss"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tesco Bank full-time for more than a year

    Pros

    The very few, and I can't stress how few there are, who behave with a level of decency an integrity are a delight to work with. And the salary isn't too bad either but given that it was accurately described to me as danger money by my line manager in reference to having to work around our director makes you question if the stress is worth it!

    Cons

    1. Blame culture means people are more concerned with covering their backsides than doing any work. 2. Leadership intent on playing silly power games than leading from the front. 3. Open support from senior management and HR for managers who unashamedly harass and bully valuable team members out of their jobs (I would implore that if you see a role in GI Marketing come up, you give it a wide berth to avoid falling prey to their sociopathic marketing director) 4. Complete and utter disregard for doing the right thing by their customers - apparently internal politics are more important than staying true to values.

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Found 12 reviews