The Body Shop Reviews

Updated 20 Sep 2020

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3.8
72%
Recommend to a Friend
85%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
134 Ratings
Pros
  • "They sell great products that make it easy to sell and connect with customers(in 100 reviews)

  • "Often receive free products when a new product launches, its to encourage staff to try so they know how to explain to the customer(in 88 reviews)

Cons
  • "most upper management are stuck up(in 51 reviews)

  • "Not very busy and not many hours for part time at some locations(in 39 reviews)

More Pros and Cons
  1. "Part time employment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Advisor 

    I have been working at The Body Shop part-time for more than 5 years

    Pros

    Great opportunities for growth to management Great team environment Friendly management Great discount

    Cons

    Just like any retail work really so weekend work etc. but nothing horrible

  2. "Great benefits !"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Beauty Advisor in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop part-time for more than 3 years

    Pros

    Great discounts, great management and area to grow personally and at work.

    Cons

    No cons, its a great place to work, however for casuals you hardly get any shifts if you work in a small store.


  3. "Easy going enjoyable company to work for"

    4.0
    Former Employee - Product Development Manager in Griffith

    I worked at The Body Shop full-time

    Pros

    Flexible with work management. Support from seniors.

    Cons

    Limited growth. Ability to move up or across only one step

  4. "Great Ethics & support"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Beauty Advisor Part Time in Gold Coast
    Recommends
    Positive Outlook

    I worked at The Body Shop part-time for less than a year

    Pros

    Great Ethical Campaigns Lots of staff training Bonuses with products Supportive store Manager Beautiful Products Supportive work life rosters

    Cons

    Low retail wages Pressure to demonstrate treatments on customers Un- stimulating environment

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  5. "Amazing culture and values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Team LEader 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop full-time

    Pros

    The people, opportunity to learn and develop, the values and campaigns are wonderful to get involved in to make a difference.

    Cons

    You get addicted to the products and don't have enough room in your bathroom for them all.

  6. "Awesome Experiences"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Christmas Casual in Chadstone
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Body Shop part-time for less than a year

    Pros

    - Great staff discounts

    Cons

    - Too little hour - Focus on sales

  7. "It was okay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Neutral Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time

    Pros

    Great discount Nice customers The company stands for great things There many opportunities to advance

    Cons

    Management takes advantage of workers Unfair expectations fall on some workers and not others Management has favourite staff members that affects how they treat other staff

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  8. Helpful (1)

    "Manipulative Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Consultant 

    I worked at The Body Shop part-time for less than a year

    Pros

    Great employee discounts/perks. Generous salary. Selling ethical products that are vegetarian and vegan was a plus. Customers are generally lovely.

    Cons

    The management was shocking. Managers didn't communicate properly on many things, they lied and manipulated me to get me to work more hours than I was physically able to. Shifts were cut off and I was let go with no explanation. High turn over of staff in store. General disorganisation constantly in the way rosters were arranged, training was organised and products were changed.

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  9. "Positive Company Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Body Shop full-time for more than a year

    Pros

    - Positive, friendly company culture - Strong sense of values and corporate responsibility eg. volunteering program - Lots of cultural benefits such as subsidized weekly yoga, massage etc.

    Cons

    - Flat organizational structure - Limited career growth/ hard to get promoted

  10. "Not so good for my body (life)"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Casual Beauty Advisor in Doncaster
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at The Body Shop part-time for more than a year

    Pros

    I've met some lovely people

    Cons

    I was hired as a full time assistant manager. After just under a year I decided to return to Uni, so stepped down to casual. After a couple of months they hired a bunch of new people that the store definitely did not need (casuals and part-timers). They called this move "future proofing the business", which not a single person in-store received well. This resulted in minimal hours being left for casuals. I now am lucky to receive more than 1 shift a month.

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