The CBORD Group Reviews

Updated 25 Aug 2020

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3.8
65%
Recommend to a Friend
81%
Approve of CEO
The CBORD Group President Jim Hoefflin (no image)
Jim Hoefflin
49 Ratings
  1. "Great Place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group full-time for more than 10 years

    Pros

    I work with some really great people. They know their stuff and they work really hard. I love the work I do - it is always changing and always introducing me to new ways of doing things. I have had several different supervisors over the years and they have each been terrific. I hope to continue working here until I retire.

    Cons

    One thing I wish we could fix is that it always seems like we are committing to way more work than we can actually finish. I understand that we want to be first to market with some of the new things we are working on. But I worry that product quality suffers, and that the employees suffer. Many people check their email when out sick or on vacation, which is their choice, but a vacation should be a vacation.

  2. Helpful (14)

    "Laughably rigged ratings, Danger!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The CBORD Group full-time for more than 5 years

    Pros

    Niche market that has a long cycle time to respond to lack of support and innovation. expensive to switch vendors so clients locked in for a while. The new CEO is cashing in on that.

    Cons

    Multiple rounds of deep layoffs (starting in a year of records new sales), in order to prop up the new CEO's ego and cash flow to Roper. Dropping many long term employees intending to replace with cheaper staff in an 'Innovation Center' that never happened because we couldn't find a sucker to take over a gutted engineering team. This led immediately to a toxic environment, outsourcing development due to entire teams being gutted, and inability to rehire competent staff. Company ratings understandably dropped way down to 2.1. Senior leadership says this is all just due to 'sour grapes' and 'resistance to change'. Behold a sudden spike to 3.8! DON'T BE FOOLED, we have been repeatedly aggressively instructed that we need to submit highly positive reviews to Glassdoor, or leave the company...

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  3. "I work with some really great people..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group full-time

    Pros

    The people I work with make this a really good place to work. They are talented, passionate, and focused on taking care of our customers. I really like the bonus plan.

    Cons

    Like many companies, more and better communication, both internal and external would be a nice improvement. It's much better than it was two years ago, but I think we can do better.

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  4. Helpful (5)

    "Not an ideal work place."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at The CBORD Group full-time

    Pros

    Great people to work with. Occasionally group together with other teams to interact or bounce ideas off of to further improve product knowledge.

    Cons

    Micromanagement. No care to improve support. Improper training methods to improve knowledge on new products. Self driven CEO that doesn't care the impact internally with people inside. Layoffs of people with a lot of knowledge and years into the company. No sense of care to improve the internal support area to be better technicians to help, but rather throw complex stuff and advise to learn on the go. No sense of structure for how day to day operations should be ran.

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  5. "Stable, Strong and Growing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Ithaca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group full-time for less than a year

    Pros

    After the initial upheaval which accompanies change in management in companies of CBORD's size, CBORD has regained momentum. New product launches, coupled with increases in revenue and profits in the last two years has fueled optimism in the company's management. CBORD's motto - DREAM an acronym for Dynamic, Restless, Empowered, Accountable and Mindful - is indeed exhibited by the management. Management is not afraid to address difficult questions and take corrective decisions.

    Cons

    That is not to say, that everything is perfect. From what I can see, attrition is a little high and open positions some times take time to fill. Also CBORD needs more investment in Product Development.

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  6. Helpful (2)

    "Legacy technology is slowly catching up"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at The CBORD Group full-time for more than a year

    Pros

    Tightly-knit group at CBORD who can work well together.

    Cons

    Parent Company Roper is ruling with an iron fist.

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  7. "Great people! Great company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group

    Pros

    Everyone I have met is great. This is not your normal corporate setting. All C level people are easily accessible, and Jim Hoefflin is a fantastic president too. Everyone, including Jim, is sincerely invested in helping you to succeed. I highly recommend working here.

    Cons

    None, and I'm only writing this whole thing out because Glassdoor makes you put at least 5 words here.

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  8. Helpful (1)

    "Great place to work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ithaca, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group full-time

    Pros

    Love the open door policy and communication. Managers are very flexible, just have to communicate your needs. Great place to work in the Ithaca area. Managers and colleagues are supportive and a pleasure to work with. Family culture. Work hard and you'll be rewarded, but you have to step up and speak up.

    Cons

    Pay is a bit low for the national average. Although they are working to improve the process, I wish there were more training opportunities that are more in depth.

    The CBORD Group Response

    VP HR

    CBORD's DREAM culture encourages open-door policy and open communication; employees are welcome to voice constructive opinions and feedback. New in 2018 CBORD offers all employees monthly learning opportunities to enhance job skills and improve work habits.

  9. "Manager"

    3.0
    • Career Opportunities
    Current Employee - Anonymous Employee 

    I have been working at The CBORD Group full-time

    Pros

    Great products and great clients. Leader in the market

    Cons

    Loyalty for service is gone, can be replaced in an instant

    The CBORD Group Response

    VP HR

    Many of CBORD's employees have worked 10, 15 and more years and their service is recognized and valued. While the company strives to develop new talent and resources, the value of loyal, trusted employees is not overlooked or replaced.

  10. "Challenging -Friendly - Teamwork - Professional"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The CBORD Group full-time

    Pros

    Immediately felt welcomed, Everyone works as a team, Great benefits, All the management team are willing to work with you and help each other out, I recommended this place to all my family and friends that it is a really good job and I plan on making it a long term!! Absolutely love the open door policy..

    Cons

    I would have to say none so far

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    The CBORD Group Response

    VP HR

    CBORD's DREAM Culture empowers team members to work toward common goals in a supportive environment while also valuing individual strengths. CBORD embraces a culture of open communication where team members can feel supported in giving honest and constructive communication. Our New Hire Orientation program strives to welcome all new employees and make them feel valued!

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