The Hartford Reviews

Updated 13 Aug 2020

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3.9
73%
Recommend to a Friend
89%
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
771 Ratings
Pros
  • "Work/Life balance is great: I am so glad I did not have to give up on my career when my kids were born(in 209 reviews)

  • "Work schedules and work from home is very flexible(in 125 reviews)

Cons
  • "For claims, work-life balance is always a constant struggle(in 105 reviews)

  • "The job is mentally draining but that's not uncommon for a call center(in 58 reviews)

More Pros and Cons
  1. "Project management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Windsor, CT
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at The Hartford full-time for more than 10 years

    Pros

    Great benefits and retirement planning

    Cons

    Management can be good or bad depending on who you get.

  2. "Good Start"

    4.0
    Former Employee - Claims Representative in Aurora, IL

    I worked at The Hartford full-time

    Pros

    Ok benefits People are nice Job is not too complicated

    Cons

    You receive a lot of claims Emphasis on survey, but wording does not relate to the adjuster


  3. "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Registered Nurse in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    The company provides Flexible work agreements

    Cons

    Work load Can be high

  4. "Great xompany"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Digital Analyst in Hartford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at The Hartford full-time

    Pros

    Culture, work life balance, management

    Cons

    Smaller workforce, smaller salaries than normal

  5. "The Hartford"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Contract Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than 10 years

    Pros

    People, ethics, diversity, opportunities, remote work

    Cons

    Large company can be sluggish

    Continue reading
  6. "Respectable company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at The Hartford full-time

    Pros

    Hartford is ethical and has a genuinely positive and supportive environment. The majority of the staff is extremely talented.

    Cons

    For claims, work-life balance is always a constant struggle

  7. "Good opportunities to learn and grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Security Analyst in Hartford, CT
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at The Hartford full-time for more than 10 years

    Pros

    Great access to CISSP and GCIA training

    Cons

    CISO role reporting structure limits influence

    Continue reading
  8. "Overworked and overwhelmed"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims in Hartford, CT
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Hartford full-time for more than a year

    Pros

    Benefits Paid time off Remote work options

    Cons

    Constant overtime Work life balance Pay is less than industry average Continuously downsizing

  9. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Underwriter in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Hartford full-time for more than 3 years

    Pros

    Good place to work for

    Cons

    Transition period with lots of change

  10. COVID-19

    "Overwhelming Workload Combined With Micromanaging"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at The Hartford full-time for less than a year

    Pros

    -Plenty of PTO -Volunteer Opportunities -Lots of Learning Opportunities -Set Schedule

    Cons

    I started right when COVID began so I never have been in the office, only remote. The training was very extensive but it is hard to retain 2 months worth of training when you are learning something new practically everyday. The Hartford is very metric driven. I never hear or communicate with the managers unless I have done something wrong or have not hit a metric. There is plenty of PTO but it is part of a bidding system so it’s difficult to use it. The amount of material is extremely overwhelming. Trying to assist callers is so stressful because we get calls for a huge variety of things including things that aren’t even part of our department. Sometimes it’s hard to know the right thing to do without ever working in insurance before. The pay is kinda low and you are constantly yelled at by people all day. A very draining job and kind of depressing

    Continue reading
Found 2046 reviews