Thompson Cigar Company Reviews

Updated Dec 9, 2020

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Found 11 of over 11 reviews

4.0
90%
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  1. 3.0
    Current Employee, more than 1 year

    After acquisition business went downhill

    Dec 9, 2020 - Human Resources in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great people to work with-Thompson Cigar was a big family

    Cons

    after acquisition and new management business went downhill

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  2. 5.0
    Former Employee

    Great Company That Will Be Missed

    Aug 8, 2019 - Call Center 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family Owned Business that allows you to grow.

    Cons

    Closed it's doors in Tampa.

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  3. 4.0
    Current Employee, more than 10 years

    Great family oriented workplace

    Jun 8, 2019 - Anonymous Employee in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, small tight-knit team, yearly raises

    Cons

    Sold the business and is closing it's doors

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  4. 5.0
    Current Employee

    Company As a whole

    May 9, 2019 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent company. Employee friendly. Work atmosphere is good.

    Cons

    No cons. Everything is a plus.

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  5. 5.0
    Current Employee

    Amazing Company to work for

    Aug 30, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, extremely family oriented, everyone is treated with respect. This company allows you to develop your skills by crossing training employees. They promote within 99% of the time.

    Cons

    No tuition reimbursement, however they do pay for training and conferences.

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  6. 4.0
    Former Employee, less than 1 year

    Sales Consultant

    Mar 29, 2017 - Sales Consultant in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Flexibility, creativity, working as a team

    Cons

    Pay, job advancement, no benefits

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  7. 4.0
    Former Employee

    I enjoyed working for this company, it was not perfect but for a call center it wasn't too bad

    Feb 15, 2017 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    My coworkers were like family

    Cons

    I wasn't fond of the sales part of the job

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  8. 4.0
    Former Employee

    Great Company

    Dec 17, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Local company Good benefits Very friendly atmosphere Great corporate events and bonding exercises

    Cons

    Salaries could be better Recent downsizing of company Limited advance due to downsizing

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  9. 1.0
    Current Employee, more than 5 years

    Used to be great now it's in the drain

    Nov 21, 2015 - Outbound Sales 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The coworkers are great and your peers are like family you end up with more friends than coworkers and you get to learn about cigars

    Cons

    The management is horrendous there is no real answer to any question asked. They treat their customers like dirt and your main job is to scam the customer into getting automatic shipments of cigars thy they don't even want. I remember upper management telling us that the whole point of the job is for the customer to forget that they have a shipment coming out so we can sneak one in on them . The outbound part of the company probably won't last but a few more years before that's not even an offered position. The pay changes almost monthly and it's never for the betterment of the agents only for the higher ups to squeeze as much out of the agents as they can.

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  10. 4.0
    Former Employee

    great work

    Sep 18, 2015 -  
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love this company it feels like you are working with family to the point that pay doesn't even matter.

    Cons

    I feel as if we deal with a lot of unsatisfactory with customers and are underpaid for the amount of work that we are expected to do.

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