Thorpe Park Reviews | Glassdoor.com.au

Thorpe Park Reviews

Updated Nov 16, 2019

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3.2
57%
Recommend to a Friend
67%
Approve of CEO
Thorpe Park CEO Dominic Jones (no image)
Dominic Jones
19 Ratings
Pros
  • "Free tickets to merlin Attractions(in 13 reviews)

  • "Discounts on food rides and tickets(in 8 reviews)

Cons
  • "Sometimes long hours and lots of standing on your feet(in 20 reviews)

  • "Late shifts end after last Thorpe park bus(in 6 reviews)

More Pros and Cons
  1. "Good"

    StarStarStarStarStar
    Former Employee - Customer Assistant in Chertsey, England
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Thorpe Park part-time for less than a year

    Pros

    The pay , got to meet and talk to to a lot more people

    Cons

    Breaks were randomly set

    Thorpe Park2019-11-16
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Ride Operator 
    Recommends

    I worked at Thorpe Park for more than a year

    Pros

    I had a great time working at Thorpe Park - the people were so welcoming and everyone was always willing to help each other

    Cons

    The hours can be long and it can be hard working in the cold and rain

    Thorpe Park2019-11-08
  3. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Thorpe Park full-time for more than a year

    Pros

    fun at time, great people to work with

    Cons

    weather conditions an be harsh

    Thorpe Park2019-11-02
  4. "Decent place to work, nice people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail in London, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Thorpe Park part-time for less than a year

    Pros

    lovely staff and made so many friends there

    Cons

    don’t get the recognition you deserve

    Advice to Management

    recognise ur employees efforts more!!

    Thorpe Park2019-10-24
  5. "Good starting job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - F and B Host 

    I worked at Thorpe Park part-time

    Pros

    good for younger workers who need to work around timetables

    Cons

    not alot really other than strict uniform policy

    Thorpe Park2019-10-10
  6. "Fins"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverage Host 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Thorpe Park full-time

    Pros

    Discounts on food rides and tickets

    Cons

    Long hours finishing late after a busy dinner service

    Thorpe Park2019-08-05
  7. "Working at a theme park"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Rides Host in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Thorpe Park part-time for less than a year

    Pros

    Working on rides is fun

    Cons

    Pay, canteen food, abuse from customers, long hours, unpaid overtime

    Advice to Management

    Better pay

    Thorpe Park2019-09-06
  8. "Management poorly organised"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Admissions Host in Chertsey, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Thorpe Park part-time for less than a year

    Pros

    Thorpe Park ensures you have extensive safety training. Uniform is provided. Flexible hours over the summer period is ideal for students or people looking for a temporary job. 20 free tickets to Merlin Attractions that season after working at Merlin (Thorpe Park) for a certain period of time.

    Cons

    Horrendous communication between management and employees both within the departments and across the site, as well as no communication between managers within the teams. This means important information often doesn't get passed on and leaving team members doing more work than necessary. Team leaders only communicate important information such as changes in start times and other information such as 'STAR... employees' over Facebook. If an employee doesn't use Facebook or does not want to link their social media to their job, Management insists you have to and give no alternative. Team leaders treat employees differently depending on how close friends they are, often letting certain people break rules whilst having meetings with others who do the same thing. Pay often wrong, e.g. P45 overdue more than once. Long hours with no water breaks in extreme heat. On a number of occasions, various team members were physically assaulted by customers. When they expressed that they did not feel comfortable doing that job again so soon on their own as it was causing them panic and anxiety, Team Leaders would not take this into consideration and send them out anyway.

    Show More

    Advice to Management

    Communicate more with each other and team members. Do not expect people to use Facebook or other social media to get important work updates if they do not feel comfortable using social media.

    Thorpe Park2019-07-26
  9. "Good experience for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Rides and Attractions Host 

    I worked at Thorpe Park for less than a year

    Pros

    Different type of employment so it's a fun experience

    Cons

    Not really much care for employees especially in busy seasons

    Thorpe Park2019-07-07
  10. "Hardworking , dedicated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Food and Beverages in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Thorpe Park part-time for less than a year

    Pros

    it is a fun environment and a safe work place, it also concludes of friendly staff and an amazing experience to work there

    Cons

    There are no cons about Thorpe park

    Advice to Management

    No advice

    Thorpe Park2019-06-16
Found 84 reviews