Trapeze Software Reviews | Glassdoor.com.au

Trapeze Software Reviews

Updated Nov 14, 2019

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2.9
38%
Recommend to a Friend
41%
Approve of CEO
Trapeze Software CEO John Hines (no image)
John Hines
30 Ratings
Pros
  • "Flexible hours, their core hours are from 7:00 am to 6:00 pm(in 12 reviews)

  • "Outside of that the company is full of good people, and it has a friendly atmosphere(in 7 reviews)

Cons
More Pros and Cons
  1. Helpful (1)

    "Good client base but lack of new project work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Brisbane
    Recommends
    Positive Outlook

    I worked at Trapeze Software full-time for more than a year

    Pros

    Good people. Good remuneration package. Some good clients.

    Cons

    The policy of the parent group is not to create new solutions. They are in business of buying companies and make money from managing and maintaining their products.

    Trapeze Software2017-11-29
  2. "Avoid working here"

    StarStarStarStarStar
    • Work/Life Balance
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Specialist in Brisbane
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Trapeze Software full-time for more than 3 years

    Pros

    Good location for office.Thats about it

    Cons

    Poor Pay, Poor management,

    Trapeze Software2019-08-27
  3. Helpful (3)

    "managers from hell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Trapeze Software full-time

    Pros

    - software engrs, support, techs and sysadmin are experts in their field

    Cons

    - managers lack people skills - too much office politics - managers think that they know everything - will always look to blame the technical resource even if they did not follow his advise.

    Trapeze Software2019-02-28
  4. "Respect your employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Trapeze Software full-time

    Pros

    The company itself is great!

    Cons

    The management staff needs training if they need to hold senior positions.

    Trapeze Software2019-11-14
  5. "Needs Better Alignment Between Sales & PS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Product Specialist 
    Recommends
    Negative Outlook
    No Opinion of CEO

    I have been working at Trapeze Software full-time for more than 3 years

    Pros

    Work/Life Balance Great People Opportunities for Advancement

    Cons

    On-boarding materials needs improvement Revenue focused Cut down on services to win sales bids

    Trapeze Software2019-09-26
  6. "Project manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Riyadh
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Trapeze Software full-time for more than a year

    Pros

    Good salary Good system Good package Good prestigious

    Cons

    Poor management Poor working environment Unstable managmenet No clear scope

    Trapeze Software2019-09-17
  7. "Head of Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Neuhausen am Rheinfall
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Trapeze Software full-time

    Pros

    Interesting products and solutions, booming market

    Cons

    Poor senior management, lack of strategy

    Trapeze Software2019-08-05
  8. Helpful (1)

    "A fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Cedar Rapids, IA

    I worked at Trapeze Software full-time for more than 10 years

    Pros

    - Exciting software design opportunities - Good people - Casual Workplace - Individual offices with a door, rather than cubicles, however, 2 people per office - Free premium Coffee

    Cons

    - Thin requirements for efforts - Often unrealistic time constraints for jobs - Slow communications channel for requirements and feedback - Pay raises are small, if at all, and don't directly relate to effort put forth - Unrealistic goals used to attempt to measure performance

    Advice to Management

    Eliminate disconnected goals since they are always changing and instead have direct report managers review along with peer reviews by coworkers to assess each employee's yearly performance. It seems like every few years the yearly review process changed and became less and less useful each time. It might be better if direct report managers, who know their employees, would review or rate each team member. Then, to... make it more fair, include a peer review process so that each person is reviewed by two or more other coworkers. Compile that information to rate each employee yearly. Then review the results with the employee.

    Show More
    Trapeze Software2019-07-15
  9. Helpful (2)

    "Problems up top (review is for Trapeze UK)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Chippenham, South West England, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Trapeze Software full-time for more than 10 years

    Pros

    - The actual work itself is varied, challenging, and interesting. - As there's not a full spectrum of designers and some of the customers aren't techy, you get a lot of creative freedom to design, and problem solve, rather than following rigid specs. - They provide useful development resources like Safari books, and access to MSDN software. Generally speaking; if you can justify the need for a piece of... software, they will get it. - They try to turn what is a challenging space into something where you can be productive. Plus, they can, under some circumstances, make allowances for working from home. - Pretty good benefits. Health care, eye tests, glasses, dentist coverage, can buy and sell holiday. No strict dress code, can be comfortable rather than formal. Core hours are 10-16, outside of that; pretty flexible. - There's a wall of negative stuff below this, however, it's almost all relating to the highest levels of the business. Outside of that the company is full of good people, and it has a friendly atmosphere. Frankly, if you're not going into development; you're probably gonna have an amazing time. The non development side of the company seems like everything is coming up roses. - If you are going into dev, the advice I have heard another pass down. Use Trapeze to get some experience under your belt, then make an exit to greener pastures.

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    Cons

    - The office is not an ideal productive development environment. It's a big open office, and it's particularly noisy about 50% of the time. Equipment is style over quality; a number of people use their own mouse and keyboard rather than the provided set. The network is (currently) entirely wifi, and throttled in a way that gives the vast majority of the bandwidth to people making calls. This is at the expense of... people trying to work with code/libraries hosted mainly online. The convoluted processes mean it could take a while before you are able to do anything. Plus, if your equipment breaks; it could take weeks to fix / replace. Meanwhile, support and equipment for the top 6 or so people are treated by default at the highest priority, with no expense spared, whilst many developers are using 7 year old laptops. - There has been a shift in atmospheres over the last couple of years. 2 other people who left have expressed to me that the place is now a “toxic workspace”. That divide seems to be between the worker level and the highest management level. I have witnessed a shift to a more laddish old fashioned atmosphere from some of the executives, and seen worrying approaches to acquiring ISO accreditation, as well as the suggestion of short cuts on projects relating to safety, and a willingness to work with countries and Governments that promote gender inequality. - There's also little development representation at the highest level. Which means, they do not know what developers do, how they work, or, understand the software sold by the company. Leading to a software company that is not run with many of the standard practices and divisions of work a thriving software company would typically have. A lot of the hats, you would expect teams to have, DBA, SysAdmin, tester, developer are worn by very few people. - Pay and recognition of value are widely disjointed. Talk to each other about pay, it's very British not to. Having done my research; there are people who earn a significant amount more than those who are in higher technical positions, with more responsibilities and experience. This could be solved simply with pay bands. Within the Chippenham area; they are generally not competitive. More over; they recently trained people not to expect more than 10% of their recognition to come from their quality of work and work output, much to the chagrin of a several people in the course. - The vast majority of the code and supporting systems are of a considerable age, just barely held together, and won't help your future. There are also a number of single failure points generated through the management of staff, leavers, and various restructures. Little time and resource is given to improving, or at least modernising the older code. In some cases testing / code reviews and other standard practices are forgone entirely. If you are lucky, you will be in the new cutting edge side of the business. - Work life balance is iffy at best; it varies person to person though. The words crunch mentality have been mentioned, but I wouldn't quite go that far myself. Personally; I have had around 1 holiday a year cancelled, and numerous OOH calls over the years. Almost all of them were things other people; particularly people paid to work out of hours, could deal with. Or, were down to poorly handled things elsewhere in the business. They do generally, if you ask, give the time lost back in lieu.

    Show More

    Advice to Management

    - Again, this is specifically Trapeze UK. - You have to review how you value staff. - Also, assuming only 1 or 2 people have issues just because the non development circle seems happy is dangerous. Developers leaving was a rare occurrence before the last couple of years, now 8 or so have left within 1 year.

    Trapeze Software2019-07-28
  10. "Great place to work for people who are willing to go the extra mile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Product Specialist in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Trapeze Software full-time for more than a year

    Pros

    -Very friendly work environment -Opportunities for travel -More likely to hire internally, lots of opportunities for promotions

    Cons

    -Overtime hours are not compensated -Long hours are expected -On boarding process is disorganized, there is very little structure

    Advice to Management

    Manage project commitments better to reduce the need for overtime.

    Trapeze Software2019-07-01
Found 98 reviews