TripAdvisor Reviews | Glassdoor.com.au

TripAdvisor Reviews

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Found 590 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
71%
Approve of CEO
TripAdvisor CEO Stephen Kaufer
Stephen Kaufer
379 Ratings
Pros
  • "Good benefits package and plenty of useful amenities - free lunch twice a week(in 95 reviews)

  • "Work life balance was also fantastic(in 53 reviews)

Cons
More Pros and Cons
  1. Featured Review

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 6 years

    Pros

    Company looks after it's employees, supportive management, great team.

    Cons

    Sometimes not as transparent as the company claims but I think its normal for a listed company.

    TripAdvisor2018-12-06
  2. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at TripAdvisor full-time

    Pros

    good environment, they have pool table and table tennis, free snack, drink and ice cream. flexible working hours, and nice colleagues. salary + super + bonus + stock + health care and gym

    Cons

    although the package is nice but base salary is low

    TripAdvisor2018-09-11
  3. Helpful (2)

    "The Management System is over-hierarchical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    Good office in Sydney. Good office services.

    Cons

    Old technologies, No perspectives. Is hard to suggest any initiatives.

    TripAdvisor2018-05-26
  4. Helpful (18)

    "The land of the greats..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Pay relatively well. Good perks.

    Cons

    Determined to destroy company culture with traditional ways of thinking. Archaic and waterfall. A software company stuck in 2000s. Leaders still championing past achievements. HIPPO mentality running rampant. Middle management similar to a wintery wonderland. Frozen to change but happy to get drunk on free booze. Incredibly complicated communication chains. Reactive not proactive, death knell to innovation. Upper...

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    Advice to Management

    Cut the feedback loops, flatten the structure, encourage fast failure and experimentation. Simplify your product offering.

    TripAdvisor2017-07-25

    TripAdvisor Response

    August 8, 2017TripAdvisor

    We appreciate you leaving your feedback although we’re very surprised by this review. Over the past few years we have invested heavily in an Agile transformation which required large amounts of change within the business. We took this transformation seriously and realized that ...

    Show More
  5. Helpful (8)

    "Viator finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Viator Finance in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at TripAdvisor full-time for more than 2 years

    Pros

    Free snacks and lunches with great health benifits but all this is not worth it.

    Cons

    Poor management, manager treated employees like children, controlling of what we do, not allow to pick up person calls or make personal calls. Need to get permisson to attend meetings. Micro mangement. Working overtime with crazy hours, no overtime pays, no time in lieu. Stressful enviroment and management dont care what you have to say...its their way or the high way. They work you like a slave.

    Advice to Management

    Have some respect for all your lower employees and listen to what they have to say.

    TripAdvisor2017-02-22
  6. Helpful (7)

    "Still new but generally positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Good benefits. Well known, growing company

    Cons

    Where I work I feel disconnected from what is happening. Feels like head office is an entirely different world.

    Advice to Management

    Ensure that all employees worldwide feel part of the organisation.

    TripAdvisor2016-02-03
  7. "Great company to work for....dynamic with a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    - global company - expanding rapidly - young and dynamic - rewards for results - charity focused....giving back

    Cons

    None that I have discovered in my 11 months so far.....hopefully this will continue to be the case!

    Advice to Management

    Please don't let the company become too "corporate" and bureaucratic. This happened at my last employer and killed morale and caused a lot of good people to leave.

    TripAdvisor2013-01-03
  8. Helpful (1)

    "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than 2 years

    Pros

    World largest travel website with well globally recognized brand. Great people. Very welcoming environment. Top management very approachable. Everybody is kind and very helpful. The same time Trip is full of professionals and talented people. Don’t get discouraged by some reviews. They are coming from few individuals no longer with Trip. Keep up the great work TripAdvisor!

    Cons

    There is a good bit of work to do when it comes to reporting. Attainment report is a challenge.

    TripAdvisor2019-05-22
  9. Helpful (1)

    "Very good company that strives to treat its employees well"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Representative in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    The people that work at TripAdvisor are what make it such a great place to work. There will always be a few moaners/disgruntled folks at any job but that's life. The good news is that there aren't many here. The mix of people from all over the globe is great and there is a great energy. The training provided is quite comprehensive and sets you up to start making an immediate impact. The products are straightforward and...

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    Cons

    Lot of different system in play, admin can be a bit of a pain but you get used to it.

    Advice to Management

    Keep doing what you're doing.

    TripAdvisor2019-05-17
  10. "Great employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Ottawa, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time for more than a year

    Pros

    Top tier salary Excellent benefits Great team dynamic; individuals matter Interesting work Constantly growing in Ottawa Free snacks and 3 lunches a week

    Cons

    Lunch offers limited. That's all I could think of.

    TripAdvisor2019-05-13
Found 590 reviews