TripAdvisor Reviews | Glassdoor.com.au

TripAdvisor Reviews

Updated 6 December 2018
550 reviews

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3.6
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
357 Ratings

Employee Reviews

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Pros
  • "Amazing food and work life balance" (in 48 reviews)

  • "There are lots of great perks that come with working in Needham, including travel and fitness benefits and free lunch" (in 90 reviews)

Cons
More Pros and Cons

  1. "Good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time

    Pros

    good environment, they have pool table and table tennis, free snack, drink and ice cream.
    flexible working hours, and nice colleagues.
    salary + super + bonus + stock + health care and gym

    Cons

    although the package is nice but base salary is low


  2. Helpful (2)

    "The Management System is over-hierarchical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at TripAdvisor full-time

    Pros

    Good office in Sydney. Good office services.

    Cons

    Old technologies, No perspectives. Is hard to suggest any initiatives.

  3. Helpful (17)

    "The land of the greats..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sydney
    Current Employee - Anonymous Employee in Sydney
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    Pay relatively well. Good perks.

    Cons

    Determined to destroy company culture with traditional ways of thinking.
    Archaic and waterfall. A software company stuck in 2000s.
    Leaders still championing past achievements. HIPPO mentality running rampant.
    Middle management similar to a wintery wonderland. Frozen to change but happy to get drunk on free booze.
    Incredibly complicated communication chains. Reactive not proactive, death knell to innovation.
    Upper management is a VIP club mentality. Untouchable and determined to sink with the ship.

    Advice to Management

    Cut the feedback loops, flatten the structure, encourage fast failure and experimentation. Simplify your product offering.

    TripAdvisor Response

    8 Aug 2017 – TripAdvisor

    We appreciate you leaving your feedback although we’re very surprised by this review.

    Over the past few years we have invested heavily in an Agile transformation which required large amounts of... More


  4. Helpful (8)

    "Viator finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Viator Finance in Sydney
    Current Employee - Viator Finance in Sydney
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at TripAdvisor full-time (More than a year)

    Pros

    Free snacks and lunches with great health benifits but all this is not worth it.

    Cons

    Poor management, manager treated employees like children, controlling of what we do, not allow to pick up person calls or make personal calls. Need to get permisson to attend meetings. Micro mangement. Working overtime with crazy hours, no overtime pays, no time in lieu. Stressful enviroment and management dont care what you have to say...its their way or the high way. They work you like a slave.

    Advice to Management

    Have some respect for all your lower employees and listen to what they have to say.


  5. Helpful (7)

    "Still new but generally positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time

    Pros

    Good benefits. Well known, growing company

    Cons

    Where I work I feel disconnected from what is happening. Feels like head office is an entirely different world.

    Advice to Management

    Ensure that all employees worldwide feel part of the organisation.


  6. "Great company to work for....dynamic with a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brisbane
    Current Employee - Anonymous Employee in Brisbane
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (Less than a year)

    Pros

    - global company
    - expanding rapidly
    - young and dynamic
    - rewards for results
    - charity focused....giving back

    Cons

    None that I have discovered in my 11 months so far.....hopefully this will continue to be the case!

    Advice to Management

    Please don't let the company become too "corporate" and bureaucratic. This happened at my last employer and killed morale and caused a lot of good people to leave.


  7. Helpful (1)

    "Partnerships"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at TripAdvisor part-time

    Pros

    Nice place to work with

    Cons

    Ridiculous timeframe depending on the market you are in charged of

  8. "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TripAdvisor full-time (More than 5 years)

    Pros

    Company looks after it's employees, supportive management, great team.

    Cons

    Sometimes not as transparent as the company claims but I think its normal for a listed company.


  9. "System Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor full-time

    Pros

    .work life balance
    . Decent pay

    Cons

    . Messy management
    . Lack of transperency


  10. Helpful (1)

    "Business Development - Dublin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Dublin, Co. Dublin (Ireland)
    Former Employee - Business Development in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TripAdvisor full-time (Less than a year)

    Pros

    Amazing people to learn from and get inspiration.

    Loads of perks (Free lunch, snacks, Health and well-being benefit, Insurance options, Shares)

    Generous salary, compensation plan and kickers (bonuses for over achieving!) - With the move to quarterly commission pay outs you have the added flexibility of time to hit your targets! Hard work is definitely rewarded!

    Plenty of training and personal development - With so much exciting change comes plenty of open discussion and training. TripAdvisor is all about transparency so the 'why' question is always explained whenever change happens.

    Very approachable senior management - Both immediate and head of sales are always open to meet and discuss any issues or concerns you have. Managements success it measured on the success of their team, so they are always willing and able to help your get the results. I found everyone really personable and friendly.

    Fast passed environment - TripAdvisor are on a warpath to further dominate the travel and tourism space through continued innovative development of various product solutions. As such, things are continually evolving in the company in order to maintain their competitive edge and market dominance. Be willing to adapt quickly!

    Great city centre location with easy access to public transport (Luas, Dublin bikes, Bus etc)

    Cons

    Nothing comes to mind to be honest

    Advice to Management

    Management doesn't need my advise. They ask for open and honest feedback from the team regularly. If changes are not working to the benefit of everyone, they want to know about it.