Tripadvisor Manager Reviews

Updated 2 Jul 2020

To filter reviews, or .
3.7
60%
Recommend to a Friend
52%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
63 Ratings
  1. "Very good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Office Manager in Melbourne
    Recommends
    Positive Outlook

    I worked at Tripadvisor full-time

    Pros

    Management, colleague, location, pay, happy customer.

    Cons

    There is no much thing to say about cons

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team!

  2. Helpful (1)

    "Great Office Space"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 3 years

    Pros

    Fabulous office design and great breakout area. Fortunate to have 2 outdoor terraces with skyline views. Lots of snacks, drinks and free Friday lunch. Beer taps open from pm on a Friday.

    Cons

    Working with teams in USA East-coast time zones can be disruptive as can be 17 hours difference. This can cause a lag in response times in regard to decisions.

    Tripadvisor Response

    July 16, 2019Recruiting Operations Coordinator

    Thank you for highlighting some of the many perks we provide to employees to ensure that they feel comfortable and enjoy their work environment. We are committed to the idea that we're better together, so having breakout areas and collaborative spaces is definitely a priority when we think about designing our offices. Similarly, our global presence does mean that teams often work in different offices both domestically as well as globally. While this may create a lag in response time occasionally, we do believe that our global presence is a strength. As our company continues to expand, the global nature of our company will continue to play a roll in employees’ lives.

  3. "The TA Life"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    Good remuneration , great office, nice team

    Cons

    No growth opportunity for satellite offices

  4. COVID-19
    Helpful (41)

    "Tripadvisor says culture matters yet they've let it be destroyed"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Manager in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tripadvisor full-time for more than 8 years

    Pros

    The Boston office and especially kitchen is amazing and New York isn't too bad either. Used to be some fantastic people to work with. Every day was a joy to come to work. Sadly that all changed in 2019.

    Cons

    Every member of the team hired from Conde Nast is incompetent, lacking basic knowledge of internet fundamentals, territorial to a level that goes so far beyond toxic, and most of all are just mean, spiteful people. And yet they all awarded themselves big titles despite clear lack of talent or experience. You were either part of 'the Conde Nast clique' or you were out. Every day became like living through junior high school all over again. The immediate effects on our business and morale were shocking. They would fudge sales numbers, rebrand existing products as something new that they'd invented, disparage other people's good work, refuse to ever listen to suggestions, use our sales calls to shame people publicly, and so much more. I heard one coworker say 'their only real talent is creating roadblocks' and it is just so true. We saw an executive assistant hired in NYC quit in less than two weeks because he was being made to do their laundry and write their Tinder profiles. I heard the same stories from my coworkers all over the country and so many of us had talks with human resources, but nothing was ever done and they used the recent COVID-19 layoffs to get rid of even more great people who dared question them, including me and most of my team. How Steve Kaufer let all of this happen I do not know, but it was a relief when I was let get go as after this nightmare experience I need time with my family to recover. It is a sad day as I will always have wonderful memories of what Tripadvisor once was and the good people I worked with there, but on to bigger and better things.

    Continue reading

    Tripadvisor Response

    June 8, 2020

    Thank you for your feedback. We are sorry to hear that your recent personal experience was not positive. We care deeply about our employees wellbeing and strive to maintain a positive work environment across all of our Global Tripadvisor locations. We maintain a zero tolerance policy for harassment and take feedback from our employees on these topics very seriously. The last 18 months have been a period of intense change at Tripadvisor, and we acknowledge there have been some growing pains as new leaders join and teams are reorganized. The current pandemic impacted our business and the reduction in workforce resulted in many exceptional colleagues leaving the company. Throughout the process, we strive to create a positive work environment and will continue to focus on building good morale. We wish you the best and thank you for the time you committed to Trip.

  5. "One of my best professional experiences"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England
    Recommends
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    Excellent working conditions, clear targets and good level of trust with direct managers. I enjoyed the weekly catch-up with my boss to review progress and set objectives. No micro-management and lots of empowerment.

    Cons

    Highly difficult to move horizontally within the company. Possible for a few but not globally organised so that after a while (been there 7 years) it is difficult to remain as engaged and motivated.

    Continue reading
  6. "Great company to work for"

    4.0
    Current Employee - Senior Business Development Manager in Needham, MA

    I have been working at Tripadvisor full-time for more than a year

    Pros

    Good organizational culture and the CEO is really hands on with everything is going on in the company.

    Cons

    Base salary lower than the average

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for sharing your feedback. We’re glad that you enjoy being part of the Tripadvisor team.

  7. COVID-19
    Helpful (1)

    "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Needham, MA
    Recommends
    Negative Outlook

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    The free lunch is better than most restaurants

    Cons

    I’m laid off now! Thanks Covid.

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for sharing your positive remarks about working at Tripadvisor. We’re glad that you enjoyed your experience as part of the team.

  8. Helpful (10)

    "Wonderful Culture, Declining Market Share Causing Business Problems"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    * The engineering staff is, generally speaking, brilliant * Great benefits (401k match, travel stipend, dental, vision, etc) * Tons of upward mobility * Great work life balance * The people around you are almost universally pleasant and easy to work with

    Cons

    * The business side of the company seems to be in a constant state of redefining itself. No vision is ever carried out past a year * Process can occasionally slow things down

    Continue reading
  9. "Great Place to work"

    5.0
    Former Employee - Global Vendor Manager 

    I worked at Tripadvisor full-time

    Pros

    The Work Culture is great

    Cons

    No reasons to be listed

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

  10. COVID-19
    Helpful (8)

    "Lovey people and values but has suffered by bad decision making"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    Work life balance Team ethic The brand Amazing engineering team

    Cons

    No long term strategy Knee jerk reactions Old tech stack Old analytics No analytical tools Constant re orgs Constant worrying about your job

    Continue reading
Found 89 reviews