Tripadvisor Reviews

Updated 2 Jul 2020

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3.5
57%
Recommend to a Friend
48%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
449 Ratings
  1. "The people you work with make the office culture great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Needham, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    Great benefits, free lunch and the people!

    Cons

    Career growth is a little limited, it has improved but there are ways to go.

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for taking the time to share your feedback. We are appreciative of comments that highlight our strengths as well as areas we can improve upon.

  2. Helpful (1)

    "Speed Wins...both good and bad"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Trainer in Needham, MA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than a year

    Pros

    The people are the best that I've ever worked with. A great, empathetic, and intelligent group who all have a good idea of what they want to do.

    Cons

    Consistent alignment and breaking silos is what this company will need to succeed. The company tried to do too much without really perfecting anything...while the mantra is "speed wins", that often leads to some hastiness inhibiting the growth of products as well as individuals.

    Continue reading

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for taking the time to share your feedback. As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon. It really is our employees that make Tripadvisor a great place to work, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news

  3. Helpful (1)

    "Speed doesn't always win"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Content Analyst in San Francisco, CA
    Recommends
    Negative Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    Strong female mentorship & management throughout company, decent benefits

    Cons

    "Speed wins" mantra, would've preferred more travel coverage or allowance

    Continue reading

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for taking the time to share your feedback. We are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

  4. Helpful (17)

    "Sad to watch"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Product Management in Needham, MA
    Negative Outlook
    No Opinion of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    Depending on which team you are on, the people can be amazing. I have learned so much from some truly great people many who will be life long friends. The company pays well and has great benefits.

    Cons

    The company has been on a bad trajectory for a while. I don't have much hope that it will pull itself out. Re-orgs seem to be a substitute for an actual company strategy.

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  5. "Working status"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Tripadvisor full-time

    Pros

    Nothing to highlight about the company

    Cons

    I am very happy to work here

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thanks for your feedback!

  6. "great company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Executive in Boston, MA

    I have been working at Tripadvisor full-time

    Pros

    great company culture and work life balance

    Cons

    slow with product and process innovation

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for the positive feedback! As our company continues to grow, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

  7. Helpful (2)

    "Great Benefits"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Photo Editor in New York, NY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Tripadvisor full-time for more than 5 years

    Pros

    Good work life balance. Great Benefits

    Cons

    few downsides! The CEO is a bet meh.

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for your feedback. We're happy to hear that you've found our benefits package, as well as our beyond work benefits, to be helpful.

  8. "Great company to work for"

    4.0
    Current Employee - Senior Business Development Manager in Needham, MA

    I have been working at Tripadvisor full-time for more than a year

    Pros

    Good organizational culture and the CEO is really hands on with everything is going on in the company.

    Cons

    Base salary lower than the average

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for sharing your feedback. We’re glad that you enjoy being part of the Tripadvisor team.

  9. Helpful (11)

    "Lost its way"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Digital Content Specialist in Ewing, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Tripadvisor full-time for more than 8 years

    Pros

    You spend your days thinking about travel, how marvelous is that? You work to serve amazing and engaging community of fellow travelers. Good benefits, vacation time and health care.

    Cons

    Leadership has lots its way and moved from its core strength of being a company that serves travelers to being a company that serves stockholders. There's little vision and that trickles down. Politics is more important than talent. It feels, felt like as employees we were being played by managers with little transparency. The once teamlike feeling is gone, everyone is out for themselves.

    Continue reading

    Tripadvisor Response

    June 22, 2020

    Thank you for taking the time to share your candid feedback. We appreciate that you highlighted some of our employee perks and love of travel. During this period of transition, all of our leaders, including Steve, are doing their best to remain transparent. They’re working together across all areas of the business to create a strategy that considers the needs of the business as well as the needs of our employees.

  10. "Loved Working at Tripadvisor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Support Specialist in Singapore
    Recommends

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    Managers were some of the best people I'd worked with in my career. Great employee benefits Always innovating

    Cons

    Fewer opportunities to move upwards and not many opportunities to move laterally as well in my team

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team!

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