Tripadvisor Reviews

Updated 2 Jul 2020

To filter reviews, or .
3.5
57%
Recommend to a Friend
48%
Approve of CEO
Tripadvisor President and CEO Stephen Kaufer
Stephen Kaufer
449 Ratings
  1. Helpful (7)

    "A sad downturn"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in Needham, MA
    Doesn't Recommend

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    Great brand (people love hearing where you work), compensation

    Cons

    Decline in culture and focus on employee engagement

  2. Helpful (7)

    "Great culture and technology, with constant change"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Needham, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    I absolutely loved my time here in the engineering organization. The engineering team is top notch. They have a modern stack with some very talented engineers. Trip follows a lot of industry best practices and really drives engineers to be better. People - at least engineers - are generally empowered to succeed. Most colleagues are very friendly and it is a great environment to learn. The office culture is incredibly friendly and social. Teams are tight knit and strive to operate effectively and efficiently. Expect frequent retrospectives and improvements to the product development cycle.

    Cons

    Lack of transparency. You may work with managers who hold information back from you or members of the team, or managers who aren't entirely forthcoming. Lack of strong product direction or commitment to products. Some engineers worked on projects for months only to A/B test and be considered failures. The product direction constantly pivots, resulting in teams being frequently rearranged. Micromanagement. If you're an engineer, there's a decent chance your manager will be up in your space. Because Trip is a publicly traded company, the product priorities may shift considerably if the company needs to focus in certain areas. Don't fall in love with your projects too much.

    Continue reading

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for taking the time to share your feedback. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

  3. "Good experience overall"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst 

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    Strong friendly team, culture, office, care about employees, volunteering opportunities.

    Cons

    Travel dependent (affected by travel restrictions).

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for sharing your feedback!

  4. Helpful (1)

    "Lots of changes"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Content Specialist 

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    Great people, good benefits, beautiful building

    Cons

    Lots of changes and reorgs that make it hard to focus.

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for taking the time to share your feedback. While periods of transition can be tough to navigate, our leadership team constantly strives to work together to create a strategy that’s best for the business and best for the employees.

  5. Helpful (3)

    "no clear strategy"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Negative Outlook

    I worked at Tripadvisor full-time for more than 8 years

    Pros

    great colleagues, great brand, great sector, team spirit was always high

    Cons

    the management changes the strategy every 6 months, the strategy is too US-focused for a global company, the strategy is too short sighted with no feeling how decisions will impact European markets on the long run

    Continue reading
  6. COVID-19
    Helpful (1)

    "Great company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Needham, MA
    Recommends
    Negative Outlook

    I worked at Tripadvisor full-time for more than 3 years

    Pros

    The free lunch is better than most restaurants

    Cons

    I’m laid off now! Thanks Covid.

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for sharing your positive remarks about working at Tripadvisor. We’re glad that you enjoyed your experience as part of the team.

  7. Helpful (10)

    "Wonderful Culture, Declining Market Share Causing Business Problems"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    * The engineering staff is, generally speaking, brilliant * Great benefits (401k match, travel stipend, dental, vision, etc) * Tons of upward mobility * Great work life balance * The people around you are almost universally pleasant and easy to work with

    Cons

    * The business side of the company seems to be in a constant state of redefining itself. No vision is ever carried out past a year * Process can occasionally slow things down

    Continue reading
  8. Helpful (3)

    "Great People, bit disorganized upper management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Needham, MA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Tripadvisor full-time for less than a year

    Pros

    It's my first job out of school. Some of the best engineering talent I have seen! gym, nice lunch

    Cons

    the upper management seems a bit disorganized and does not seem too passionate about technologies and the engineering side of things as an internet company.

    Tripadvisor Response

    July 1, 2020Talent Acquisition

    Thank you for taking the time to share your feedback. We are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.

  9. "Great Place to work"

    5.0
    Former Employee - Global Vendor Manager 

    I worked at Tripadvisor full-time

    Pros

    The Work Culture is great

    Cons

    No reasons to be listed

    Tripadvisor Response

    June 22, 2020Talent Acquisition

    Thank you for sharing your feedback. We’re glad that you enjoyed your experience as part of the Tripadvisor team.

  10. "Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Needham, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Tripadvisor full-time for more than 5 years

    Pros

    I worked at TripAdvisor and was compensated

    Cons

    Layoffs affected many employees globally

Found 712 reviews