Tyro Payments Reviews

Updated 7 Jun 2021

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3.5
62%
Recommend to a Friend
63%
Approve of CEO
Tyro Payments CEO Robbie Cooke (no image)
Robbie Cooke
39 Ratings
Pros
  • "Extremely good work life balance(in 10 reviews)

  • "I work with seriously smart people(in 4 reviews)

  • Cons
  • "Pair programming isn't for everyone(in 7 reviews)

  • "Occasionally it feels like we don’t get enough direction when it comes to career progression and developing skills(in 4 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Na

      7 Jun 2021 - CEO-Founder in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work with

      Cons

      NOthing that I can think of

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    2. 4.0
      Current Employee, more than 1 year

      Nice benefits, dynamic job

      7 Jun 2021 - Customer Support Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friday drinks and occasional food

      Cons

      SOPs constantly change Colleagues aren't always responsible or competent

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    3. 4.0
      Current Employee, more than 3 years

      Great company and working culture

      9 May 2021 - Senior Database Administrator in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been working with Tyro payments for more than 3yrs. It's been one of the best companies I have worked for. Great scope to learn new things. The company culture is really good. You feel like you are contributing to the company goals.

      Cons

      Technology choices seem a bit odd is some places. Because of flat structure, one may not one have upward mobility. So less motivation.

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    4. 5.0
      Current Employee, less than 1 year

      Great place to work

      18 May 2021 - Sales Development Representative in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work, great people great culture.

      Cons

      No real cons to this place, I really enjoy it here.

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    5. 4.0
      Current Employee, more than 1 year

      Amazing culture, could do better on incentives

      6 Feb 2021 - Sales Development Representative in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and amazing people to work with Work-life balance is good Diversity, everyone has a chance Flat structured - I can confidently go and speak to senior management, they're all great people and open to new ideas

      Cons

      Unfortunately, the salary is quite lacking in comparison to the market, great culture can only get you so far. If financial growth is what you're after, Tyro is not the place to be. Career opportunities into leadership can also be stale at times.

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      2 people found this review helpful
    6. 2.0
      Former Employee, more than 3 years

      Lost it's way.

      6 Feb 2021 - Customer in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Work life balance and flexibility are quite decent, as you would expect from a fintech. - Great colleagues. - Laid back office vibe was appreciated.

      Cons

      - Company has lost it's way, things used to be so much better. - Focuses on way to many useless products/projects that are not profitable or have no demand. - The entire sales and customer department is being run like a call centre. - People are treated as disposable. - Pay is garbage compared to industry standard (especially for a "fintech"). - Majority of management are useless. - No disaster recovery plans in place to navigate through recent catastrophic EFTPOS terminal outage. - No ownership from executive management after recent major outage. - Staff were asked to volunteer (aka work for free) their weekends to come in and help with recovery after outage. - Commissions are capped at only 60% of salary. - Commission maximums are designed to not be achievable. - Management don't care about commissions either way. - Management believes everyone is disposable. - Uninspiring CEO. - Turnover is extremely high.

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      7 people found this review helpful
    7. 3.0
      Former Employee

      It was ok

      26 May 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Beer kegs, Lego pods, cool building

      Cons

      Some questionable actions made by management

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    8. 4.0
      Current Employee

      Good culture and environment

      12 Apr 2021 - Anonymous Employee in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      + good team, people and culture + competitive salary + no micromanagement + work life balance

      Cons

      - flexibility policy can be better - a bit unstructured process, but expected in a small-ish enterprise with a start up culture - benefit could be better

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    9. 2.0
      Former Employee

      Shinier on the outside

      15 Apr 2021 - Product Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Not a typical bank with a flatter organisation. Some amazing dedicated people that are exceptionally driven to create better products.

      Cons

      Part of the exec team struggles with inexperience or have created a focus on previously made relationships, which creates an unfair environment for many. While Product and Engineering works closely together they fail to create a situation where most product, leads and engineers can thrive. There is also a tolerance for rude or less professional behaviour from individuals with the 'right relationships' or deemed expert in their field.

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    10. 3.0
      Former Employee, more than 1 year

      Kindergarten kids without rules

      5 May 2021 - Information Technology in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Freedom. Good if you’ve taken a good position and can enjoy the flexibility.

      Cons

      No rules. Too many cooks. Kids enjoy playing without knowing where they’re sailing.

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