USAA Reviews

Updated 13 Jan 2021

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3.7
66%
Recommend to a Friend
81%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
210 Ratings
Pros
Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "Overall Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer -2 in San Antonio, TX

    I have been working at USAA full-time for more than a year

    Pros

    Good WLB Best pay you're gonna find for the city Good benefits Family like culture

    Cons

    Somewhat outdated but improving tech stack Focus on Compliance makes work boring Minimum YOE requirements for promotions, regardless of performance Below market pay for the industry

  2. "goodjob"

    5.0
    Current Employee - Sales Associate in Phoenix, AZ

    I have been working at USAA full-time

    Pros

    money, benefits, America, insurance, yes

    Cons

    work, work, work, work, work


  3. "Great experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Insurance Specialist in Colorado Springs, CO

    I worked at USAA full-time for more than 5 years

    Pros

    Good experience and training opportunity

    Cons

    Larger company, limited opportunity for advancement

  4. "Good"

    5.0
    Former Employee - Loan Processor in San Antonio, TX

    I worked at USAA full-time

    Pros

    Good job to have, nice place to work

    Cons

    None I can think of right now

  5. "Great Workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Solutions Associate in Colorado Springs, CO
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at USAA full-time for less than a year

    Pros

    Great benefits, good pay, good training, wonderful coworkers

    Cons

    Work can be stressful at times.

  6. "Great company to work for!"

    5.0
    Current Employee - IT Director in Dallas, TX

    I have been working at USAA full-time for more than a year

    Pros

    Good benefits, decent salary, great mission

    Cons

    more compliance work than strategic, high tech work.

  7. "Great company"

    5.0
    Current Employee - Director in San Antonio, TX

    I have been working at USAA full-time

    Pros

    Mission focus, benefits, great campus

    Cons

    I don’t have cons currently

  8. "GREAT PLACE TO WORK"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Loan Officer Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for less than a year

    Pros

    great benefits, work from home

    Cons

    Operates like most big banks

  9. "Great place to work."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Insurance Agent in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at USAA full-time for more than 3 years

    Pros

    Great benefits, supporting environment, decent pay, cooperative culture.

    Cons

    Giant company that can be hard to navigate with all the various systems, departments, and teams.

    Continue reading
  10. "Great Company"

    5.0
    Current Employee - Data Scientist 

    I have been working at USAA full-time

    Pros

    great pto, up to 49 days a year

    Cons

    too tactically minded and heavy compliance priorities get in the way

Viewing 1 - 10 of 3,323 English Reviews
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