USAA Employee Reviews about "work life balance"

Updated 19 Sep 2020

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3.6
66%
Recommend to a Friend
79%
Approve of CEO
USAA CEO Wayne Peacock
Wayne Peacock
125 Ratings
Pros
Cons
  • "USAA has many former military ppl(in 132 reviews)

  • "Call center environment can be challenging for some, but I’m sure most people work from home now(in 103 reviews)

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Reviews about "work life balance"

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  1. "Great Company!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quant Risk Analyst 
    Recommends
    Positive Outlook

    I have been working at USAA full-time

    Pros

    Great benefits and work life balance

    Cons

    Bureaucracy in certain areas is a con

  2. "Good company overall"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quantatitive Risk Management in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 3 years

    Pros

    work life balance, benefit, bonus

    Cons

    not easy to move up to management level


  3. "Diverse Company, Too Many Inconsistencies"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Banking and Services Representative in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at USAA full-time for more than a year

    Pros

    Diversity, Company Culture, Work/Life Balance, Bonuses

    Cons

    Promises not delivered, Frequent Management Change, Decisions Made Unilaterally Without Consulting Employees

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  4. "Great benefits and culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 8 years

    Pros

    Excellent benefits and work life balance.

    Cons

    HR sometimes makes it difficult to manage effectively.

  5. "Amazing company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 3 years

    Pros

    Great work life balance, amazing culture, holiday and annual bonus, best CEO ever that listens to employees and responds to injustices in community (Wayne Peacock), integrity

    Cons

    Can be a lengthy process if you want to move to another area

  6. "Account Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Specialist in San Antonio, TX
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at USAA full-time for more than 8 years

    Pros

    Benefits, work life balance, 401

    Cons

    Hidden Agendas, must be a follower, Favorites

  7. "Great company to work for."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Antonio, TX

    I have been working at USAA full-time

    Pros

    Work life balance and ethical.

    Cons

    I did not find any cons.

  8. "Mortgage Has Problems"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Secondary Marketing Analyst in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at USAA full-time

    Pros

    Benefits, WFH, Work Life Balance

    Cons

    Limited origination volume, new leadership who is not transparent

  9. "Great Place to Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Information Technology 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at USAA full-time for more than 8 years

    Pros

    Work Life Balance is a huge benefit

    Cons

    Slow paced and highly political scene

  10. "Toxic Environment,"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at USAA full-time for more than 8 years

    Pros

    This is a good opportunity to understand the parameters of a large organization.

    Cons

    Toxic environment, non-existent management, no work life balance. Systems don't work well resulting in loss of work/productivity.

Found 302 reviews
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