Ulta Beauty Employee Reviews about "upper management"

Updated 8 Aug 2020

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3.4
61%
Recommend to a Friend
82%
Approve of CEO
Ulta Beauty CEO Mary Dillon
Mary Dillon
2,172 Ratings
Pros
Cons
  • "Lots of turnover in upper management(in 193 reviews)

  • "pay is pretty low compared to other beauty sales/retails(in 186 reviews)

More Pros and Cons

Reviews about "upper management"

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  1. "Amazing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time for more than a year

    Pros

    Flexibility, educational, fun, great coworkers

    Cons

    Upper management kind of sucks sometimes and you have to work holidays

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  2. Helpful (1)

    "High Stress Everyday"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Co-Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Ulta Beauty full-time for more than 3 years

    Pros

    Amazing brands, fun cosmetic environment, you meet some amazing people. The company values are actually great.

    Cons

    Zero work life balance. Upper management has no clue what they are doing. Company is growing way too quickly and not smartly. No room for advancement. Company doesn’t live by their values.

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  3. "Good potential"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Glen Allen, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time for more than 5 years

    Pros

    Good work culture, perks, and benefits package

    Cons

    If your immediate upper management is negative, it hinders your growth

  4. "Nightmare for personal life"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager 
    Doesn't Recommend
    Negative Outlook

    I worked at Ulta Beauty full-time for more than 3 years

    Pros

    Benefits, PTO, gratis, fellow GMs

    Cons

    Upper management, no work-life balance, expectation of being on-call 24/7, no respect from DM or appreciation, just because you are salaried does not mean you work every moment of everyday, horrible hiring decisions prior to taking over and had A LOT of cleanup to do, and finally the absolute chaos that is Ulta, never worked for a more disorganized and last-minute chaotic company, the operational infistructure needs a massive overhaul, instead of wasting money on upgrades that don't work, how about we focus on the lack of consistency in operations, massive amounts of paper waste. Those who say it's manageable are liars, or their teams can't stand them because they sit in the office all day doing all the ridiculous paperwork they want from us and not supporting their teams as the sales managers they actually are.

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  5. "Bad Culture"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Operations Manager 
    Neutral Outlook
    No Opinion of CEO

    I worked at Ulta Beauty full-time for more than a year

    Pros

    I gained a lot of great experience while managing here and the discounts are great.

    Cons

    During my time here I went through 3 General Managers. There is a high turnover rate. Upper management is hard to trust. Pay is not what it should be as a manager for the amount of work you are required to do.

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  6. Helpful (1)

    "Ulta Beauty is the BEST Company, minus Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ulta Beauty full-time for more than 5 years

    Pros

    CEO is leading the company in greatness , company has unlimited growth potential , fun place to work, flexible scheduling, consistent, informative

    Cons

    Employees are not considered first, high turnover due to district managers, general managers, retail/prestige/operation managers. C-Suite management only pay attention to bottom line instead of actually ensuring internal concerns, most promotions are based on if upper management feeling.

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  7. "It started off good... then went downhill"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Salon Manager 
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Ulta Beauty full-time for more than 5 years

    Pros

    Build clientele, supplies are provided for you. Discounts and foot traffic.

    Cons

    Upper management outside the stores have no idea how poorly run some locations are and how poorly treated employees and managers are. Management is always on a power trip too.

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  8. Helpful (1)

    "Fun!"

    4.0
    • Work/Life Balance
    Former Employee - Beauty Advisor in Castle Rock, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Ulta Beauty part-time for less than a year

    Pros

    Great discount and fun coworkers. Flexible schedule

    Cons

    Being stuck doing register by yourself. Lots of turnover in upper management

  9. Helpful (1)

    "Beauty is not everything"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Journalist in Warwick, RI
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Ulta Beauty full-time for more than 3 years

    Pros

    Discount Product knowledge working with vendors Gratis

    Cons

    Upper management Theft and safety Payroll

  10. Helpful (3)

    "Toxic work environment"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Ulta Beauty full-time for more than a year

    Pros

    Discounts are great, good product

    Cons

    Staffing is awful, upper management and corporate are unbearable

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Found 193 reviews