UnitedHealth Group Employee Reviews about "work from home"

Updated 4 Aug 2020

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3.4
62%
Recommend to a Friend
74%
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UnitedHealth Group CEO Dave Wichmann (no image)
Dave Wichmann
1,146 Ratings
Pros
Cons
  • "Work-life balance skewed to favor UHG, under-appreciative leaders exist in various parts of the business(in 368 reviews)

  • "Health Insurance is abysmal for a(in 354 reviews)

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Reviews about "work from home"

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  1. "Good company to learn"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time

    Pros

    Work from home using the provided laptop

    Cons

    Sometimes lots of work, but i think it is normal in any company

  2. Helpful (719)

    "Very heads-down"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    IT Project Manager in Eden Prairie, MN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    I will preface this review with a statement you need to heed when reading this review as well as any reviews for this company -- "It depends on your area." This is a GIGANTIC company and YMMV depending on your group. Keep that in mind when reading. Anyway, I've been here only 6 months, but I think I have enough of a feel for Optum to write a review. The positives: Great work/life balance: I never have to stay late, work on weekends, etc. I get 23 vacation days and my manager encourages me to use them AND completely unplug while away. Beautiful office: I work at the new Optum office in Eden Prairie. Building is modern and comfortable. Full size gym and locker room, and workout classes. Great parking ramp with a skyway so you never need to go outside in the rain or snow! Work from home: VERY progressive with WFH! I can work from wherever I want. if I want to WFH one day, I can. If I want to WFH the whole week, I can do that, too. No one questions you. Total autonomy No drama: This is a very heads down place! I can't stress that enough. No one socializes with each other -- most of the time, you never even talk to your cube neighbors (because they're probably working from home). This is a positive for me though -- after working in some high drama offices, this is a refreshing change. All meetings are over webex: Great news if you hate in-person meetings like I do -- because there are very few! In the 6 months I've been here, I've had 4 in person meetings. This is also a con because you never meet your coworkers - read the con list for more info. 30 minute "best practice" meeting times: You will not get invited to 2+ hour meetings, ever. Nearly all meetings are only 30 minutes. You might have the one-off meeting that's an hour, but it's rare. Good, standardized PM practices. But some of the documentation requirements are too rigid and can slow progress down. Our group is trying to move to 100% agile. Slowly.... All of my projects so far have been waterfall SDLC. Although as a new person, it would help to have a PM to shadow on some of these documentation/audit practices. I've had to learn as I go. - Great cafeteria with cheap prices. I can get a lunch here cheaper than I can bring it from home. -Very engaging training classes!!! All training classes are over LearnSource (i.e. your computer) but the videos are well done and entertaining.

    Cons

    -Building seems empty because so many people WFH. It's almost kind of...sad. Such a nice building but no one is there. -Internet explorer is the browser of choice. Yuck. You have to have special permissions to download Google Chrome or Firefox on your computer. -If you like socializing with your coworkers, this is NOT a place for you! I can't stress that enough!! You will NOT meet your new BFF here. Everyone is very heads-down and focused on work -- no one chit chats about football or True Detective! You will not have coworkers stopping by your desk (to chat about a TV show OR to even chat about work). Most of my days, I don't talk to anyone in person. It's kind of depressing -- and I'm an introvert! There are no happy hours, social events outside of work, etc (this is a positive for me because I hate that stuff). -Lots of contractors. Not that it's a bad thing - I've had great experiences with the PM contractors. They obviously don't last as long as the employees, and there's more contractor PMs than employee PMs. -Difficult, as a new person, to know "who's who." There is no face-to-face meetings, so as a PM, it's tough to know who does what, since there's no face to put with the name. I struggle with this a lot, as I'm not used to this extreme of a "remote" workforce! -No wifi for your phone. Wifi is only available for visitors and you must have a user name and password. -Nearly all social media websites are blocked. Not really a con, but something you might want to know. You won't be browsing facebook at work! -LOTS of meetings. Sure, the meetings aren't in person, they're over Webex, but you will have a LOT of them. -Some "know-it-all" ego-driven coworkers, especially on the tech side. But this is typical of IT in general. I've witnessed this at every org in which I've worked.

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    UnitedHealth Group Response

    September 12, 2016Enterprise Talent Community Manager

    Thank you for your thorough review! Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. I'm happy to hear you enjoy working at the company. Judy Cater, Talent Community Manager, UnitedHealth Group


  3. Optum | Division of UnitedHealth Group

    "So far it's a great experience."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Covid-19 Contact Tracer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    Working from home allows a certain flexibility.

    Cons

    Technical issues with computer or service can create an inconvenience.

  4. "Good company to work at"

    3.0
    Current Employee - Associate Business Analyst 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Work at home is a regular thing, OK benefits

    Cons

    Pay could be a little better

  5. "A good place to start"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Utilization Review Nurse 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Work from home was the main benefit

    Cons

    Lots of office politics to deal with

  6. Helpful (1)

    "Depends on your team"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Program Manager in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    Paid time off Work at home culture Salary

    Cons

    Corporate culture of bullying Lack of visibility across departments

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    UnitedHealth Group Response

    July 17, 2020Enterprise Talent Community Manager

    Thanks for your review and for your continued contributions to the success of the team. I recommend having an open discussion with your manager on what is and isn't working. There are also employee resources internally that are available to you online and over the phone that I also recommend that you take advantage of. Take care. -Rhonda

  7. Optum | Division of UnitedHealth Group

    "Stable job with minimum growth opportunities"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Gurgaon, Haryana
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    Stable job Flexibility in work timing Work-Life balance is good Work from home

    Cons

    Growth opportunities very small. Need to focus more on new technologies.

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  8. "Don't Care about employees"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    able to work from home

    Cons

    no support, no HR to assist, give Conflicting information, have no say in anything even if not qualified for task.

  9. COVID-19
    Helpful (4)

    "Life Changing"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Benefit Advocate in Chico, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    This job is very life-changing. The pay is more than reasonable for the job that you do. You get 18 paid vacation days, in addition to that you get eight paid holidays as long as you work the day before and the day after. Also you have the option to work from home. It's a wonderful place to start a career there is opportunity to move up if you work really hard. When the pandemic hit everybody that was employed here had a job the entire time. Talk about job security! Also they train you for six months and you have a ton a strong support the entire time you're training. The people that you work with want you to succeed. I am so blessed to be a part of UnitedHealthcare!

    Cons

    Because this is a metric driven company it can be frustrating to stay perfectly in adherence. Sometimes it's frustrating because I have to go to the bathroom so I have to hold it until lunch or break and sometimes I can't wait that long.

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    UnitedHealth Group Response

    June 14, 2020Enterprise Talent Community Manager

    Thank you for sharing your experience with UnitedHealth Group - it seems as though the organization is a great fit for your career. I recommend having an open discussion with your manager on what is and isn't working. There are also employee resources internally that are available to you online and over the phone that I also recommend that you take advantage of. - Tori

  10. Helpful (2)

    "OK for a Job, but not a career"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pharmacist in Columbia, MD
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Ability to work from home, Great coworkers

    Cons

    No room to advance, Catty, They will lay you off at some point, Absolutely no job security even if you are doing well

    Continue reading

    UnitedHealth Group Response

    July 23, 2020Enterprise Talent Community Manager

    I'm sorry to hear of your experience! I have found that networking with other employees of UnitedHealth Group definitely helps with your available opportunities. We wish you the best! -Heather

Found 1273 reviews