UnitedHealth Group Employee Reviews about "work life balance"

Updated 8 Aug 2020

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3.4
62%
Recommend to a Friend
74%
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UnitedHealth Group CEO Dave Wichmann (no image)
Dave Wichmann
1,146 Ratings
Pros
Cons
  • "Work-life balance skewed to favor UHG, under-appreciative leaders exist in various parts of the business(in 368 reviews)

  • "Health Insurance is abysmal for a(in 354 reviews)

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Reviews about "work life balance"

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  1. Helpful (719)

    "Very heads-down"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    IT Project Manager in Eden Prairie, MN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    I will preface this review with a statement you need to heed when reading this review as well as any reviews for this company -- "It depends on your area." This is a GIGANTIC company and YMMV depending on your group. Keep that in mind when reading. Anyway, I've been here only 6 months, but I think I have enough of a feel for Optum to write a review. The positives: Great work/life balance: I never have to stay late, work on weekends, etc. I get 23 vacation days and my manager encourages me to use them AND completely unplug while away. Beautiful office: I work at the new Optum office in Eden Prairie. Building is modern and comfortable. Full size gym and locker room, and workout classes. Great parking ramp with a skyway so you never need to go outside in the rain or snow! Work from home: VERY progressive with WFH! I can work from wherever I want. if I want to WFH one day, I can. If I want to WFH the whole week, I can do that, too. No one questions you. Total autonomy No drama: This is a very heads down place! I can't stress that enough. No one socializes with each other -- most of the time, you never even talk to your cube neighbors (because they're probably working from home). This is a positive for me though -- after working in some high drama offices, this is a refreshing change. All meetings are over webex: Great news if you hate in-person meetings like I do -- because there are very few! In the 6 months I've been here, I've had 4 in person meetings. This is also a con because you never meet your coworkers - read the con list for more info. 30 minute "best practice" meeting times: You will not get invited to 2+ hour meetings, ever. Nearly all meetings are only 30 minutes. You might have the one-off meeting that's an hour, but it's rare. Good, standardized PM practices. But some of the documentation requirements are too rigid and can slow progress down. Our group is trying to move to 100% agile. Slowly.... All of my projects so far have been waterfall SDLC. Although as a new person, it would help to have a PM to shadow on some of these documentation/audit practices. I've had to learn as I go. - Great cafeteria with cheap prices. I can get a lunch here cheaper than I can bring it from home. -Very engaging training classes!!! All training classes are over LearnSource (i.e. your computer) but the videos are well done and entertaining.

    Cons

    -Building seems empty because so many people WFH. It's almost kind of...sad. Such a nice building but no one is there. -Internet explorer is the browser of choice. Yuck. You have to have special permissions to download Google Chrome or Firefox on your computer. -If you like socializing with your coworkers, this is NOT a place for you! I can't stress that enough!! You will NOT meet your new BFF here. Everyone is very heads-down and focused on work -- no one chit chats about football or True Detective! You will not have coworkers stopping by your desk (to chat about a TV show OR to even chat about work). Most of my days, I don't talk to anyone in person. It's kind of depressing -- and I'm an introvert! There are no happy hours, social events outside of work, etc (this is a positive for me because I hate that stuff). -Lots of contractors. Not that it's a bad thing - I've had great experiences with the PM contractors. They obviously don't last as long as the employees, and there's more contractor PMs than employee PMs. -Difficult, as a new person, to know "who's who." There is no face-to-face meetings, so as a PM, it's tough to know who does what, since there's no face to put with the name. I struggle with this a lot, as I'm not used to this extreme of a "remote" workforce! -No wifi for your phone. Wifi is only available for visitors and you must have a user name and password. -Nearly all social media websites are blocked. Not really a con, but something you might want to know. You won't be browsing facebook at work! -LOTS of meetings. Sure, the meetings aren't in person, they're over Webex, but you will have a LOT of them. -Some "know-it-all" ego-driven coworkers, especially on the tech side. But this is typical of IT in general. I've witnessed this at every org in which I've worked.

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    UnitedHealth Group Response

    September 12, 2016Enterprise Talent Community Manager

    Thank you for your thorough review! Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. I'm happy to hear you enjoy working at the company. Judy Cater, Talent Community Manager, UnitedHealth Group

  2. "Great Place to Work."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Intern - TDP Intern in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    Good work-life balance, lots of fun activities, continuous learnings and most importantly excellent projects.

    Cons

    Hire your interns or at least give them a chance

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  3. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Business Process Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    work life balance, pay, great moral

    Cons

    no bad reviews here at all

  4. "Great to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    Work life balance ,cab facility, excellent team work team

    Cons

    Nothing to say much, low hike ,less recognition

    UnitedHealth Group Response

    August 10, 2020Enterprise Talent Community Manager

    Thank you for taking the time to share your feedback. We appreciate your years of service and wish you the best in your continued career. -Tracy

  5. Helpful (1)

    "United Health Group"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at UnitedHealth Group full-time for more than 10 years

    Pros

    Good salary, decent benefits, good work/life balance.

    Cons

    Poor management, no clearly defined strategic plan, few opportunities for growth. Minorities are rarely promoted.

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  6. "Good Work life balance"

    3.0
    Former Employee - Project Coordinator in Columbia, MD

    I worked at UnitedHealth Group full-time

    Pros

    work life balance, training, team work

    Cons

    management, direction, yearly salary raises

  7. COVID-19
    Helpful (2)

    "Doesn’t live up to its reputation"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accountant in Eden Prairie, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Smart colleagues, new building with caribou and Argo tea, no shortage of work to gain experience

    Cons

    This company cares about its bottom line and nothing else. While the profits boom, they cut the stock benefits, continue to give extremely low raises regardless of contribution, and terrible bonuses (1-2%) unless you’re an executive. During Covid they continued to require people to come into work, and the second the shelter in place lifted they did it again-despite the fact that there’s an executive order in Minnesota stating clearly if you have been working from home you MUST continue to do so. For a company that pretends to be about work life balance, many managers are still very weird about letting employees work from home (Covid aside). Health benefits are terrible. They have yet to implement things like flex time and summer half fridays.

  8. Helpful (2)

    "Really up & down"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Consultant 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time for more than 5 years

    Pros

    -Depending on which part of the business, the coworkers can be pleasant -WFH policy is generally very open, but depends on the manager attitude -Salary is good, but like mentioned in other reviews, gets easily outpaced by the market -Generally, everyone makes an effort to listen to issues brought up by employees -PTO offering -If you land on a good team with directors that can manage their leaders well, it makes a whole world of positive difference

    Cons

    -Disregard for process, lots of "urgent" requests that result in rushed work that is difficult to take pride in accomplishing -Uninspired leadership lacks diversity of perspective, very self-congratulatory leader culture filled with people that don't actually know how to do anything but meet with each other and present what they met about to their teams -If you tell leaders "No" in any way, be prepared to search for a new job -Don't expect support from anyone; employees are left to figure everything out on their own -Lack of clarity on all work projects, particularly when requests come in directly from leadership -Benefit offerings are not great, considering this is a health insurance company. -Work/life balance is extremely up and down. You'll be told often they don't want you working nights and weekends, and then they will expect work be done on nights and weekends. And while on PTO. -LOTS of meetings where nothing gets accomplished other than scheduling another meeting -They've spent years talking about increasing career development opportunities, and there has been very little improvement for all the talk. If you want to pursue a track in leadership, you will need to move to another company - UnitedHealth appears focused on hiring leaders from outside industries -Regular major administrative restructuring leads to yearly layoffs, job security is not a sure thing. And company culture only gets worse with every shake up. -Political bias is now RAMPANT in all areas. You will get treated differently if you reveal too much about your personal life and opinions. -Reviews, raises and bonuses appear arbitrary and not tied, in reality, to performance

    UnitedHealth Group Response

    July 23, 2020Enterprise Talent Community Manager

    I'm sorry to hear this has been your experience. I highly suggest having an open and candid conversation with your manager regarding your experience. Best of luck on your continued career! -Heather

  9. "best company to work in NCR"

    5.0
    Former Employee - Software Engineer in Gurgaon, Haryana

    I worked at UnitedHealth Group full-time

    Pros

    Maintained Good Work Life balance

    Cons

    Management need to recognize people for their efforts.

    UnitedHealth Group Response

    July 8, 2020Enterprise Talent Community Manager

    I'm glad you enjoyed your time at UnitedHealth Group. We wish you the best! - Tori

  10. "Overall Good Company"

    4.0
    Former Employee - Reporting Analyst in Gurgaon, Haryana

    I worked at UnitedHealth Group full-time

    Pros

    Work culture is good. New technologies available to learn. Work/Life Balance.

    Cons

    Sometimes management favor their closest ones

    UnitedHealth Group Response

    July 8, 2020Enterprise Talent Community Manager

    Thanks for taking the time to share your experience. Best of luck on your continued career. - Tori

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