Unum Reviews

Updated 6 Aug 2020

To filter reviews, or .
3.6
61%
Recommend to a Friend
66%
Approve of CEO
Unum President and Chief Executive Officer Rick McKenney
Rick McKenney
32 Ratings
Pros
  • "A great company to work for with great benefits(in 80 reviews)

  • "Collaborative environment, good benefits package and strong CSR focus(in 65 reviews)

Cons
More Pros and Cons
  1. "Very friendly work environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Broker Services Specialist in Basingstoke, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time for less than a year

    Pros

    friendly work environment and good social community

    Cons

    limited career progression; no car parking space

  2. "Flexible work schedule"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Telephonic Benefit Counselor in Auburn, AL
    Recommends
    Positive Outlook

    I have been working at Unum part-time for more than a year

    Pros

    Solid company, flexible position, competitive pay

    Cons

    can be very demanding seasonally


  3. "Great Leadership Programs"

    4.0
    Former Employee - Intern in Chattanooga, TN
    Recommends
    Positive Outlook

    I worked at Unum full-time for more than a year

    Pros

    Unum has some great leadership pipeline programs that are good to get into. In these programs, they enable their associates to learn a lot and to apply their knowledge to address different business needs.

    Cons

    The atmosphere can be very professional at times.

  4. "Financial Analyst"

    5.0
    Former Employee - Financial Analyst 

    I worked at Unum full-time

    Pros

    Great company, culture, and location

    Cons

    Overall challenging work, but enjoyable

  5. "Okay if you don't mind declining coverage"

    2.0
    Current Employee - Short Term Disability Benefits Specialist Trainee 
    Doesn't Recommend

    I have been working at Unum full-time for less than a year

    Pros

    Decent workspace/building Okay pay Opportunity for job mobility

    Cons

    Stressful work environment Be prepared to say "no" to claimants

  6. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative IV 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time for more than a year

    Pros

    The management team truly listens to employees and works to implement changes to create a better work environment. The company offers many workshops and fireside chats for the staff to openly discuss issues that we are currently facing and provides us with many opportunities to develop our skills through weekly huddles and monthly meetings with our manager and team. There are plenty of opportunities to advance within the contact center.

    Cons

    Schedules can be inconsistent if you are not always at the higher end of meeting your statistics.

    Continue reading
  7. "Decent Pay and Many Jobs to move to"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enrollment Specialist in Baton Rouge, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Unum full-time for more than a year

    Pros

    The bonus that everyone gets in March.

    Cons

    There’s not many raises since everyone gets a bonus. Favoritism for promotions and moving to different departments

  8. "Psychologically Unsafe Work Environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Eligibility Specialist in Portland, ME
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Unum full-time for less than a year

    Pros

    Decent benefits, opportunities for advancement.

    Cons

    This is not a good place to work for anyone who deals with mental illness or has a learning disability like ADHD. I have ADHD and was miserable there. I was very upfront about this with my onboarding manager and mentor, but they were not supportive. I struggled with the training and was put on a documented feedback plan (translation: I was put on probation) in order to “get some extra help.” I was also told that my performance was “unacceptable” even though they were aware that I have a legitimate medical condition. I agreed with their decision to put me on the plan, but the way they went about it was demoralizing and filled with mixed-messages. The onboarding manager said the plan was to get me some extra help, but then she lectured me for needing that help. The whole situation was upsetting and made me afraid to speak up and ask questions. My mentor was also terrible and treated me like an idiot for not picking things up as quickly as everyone else. She encouraged me to ask more questions, but when I did she would get visibly frustrated with me in front of everyone and talk down to me like I was stupid. I am 100% certain I could have done this job, but I didn’t want to stick around a place where employees are ridiculed for asking questions or needing some extra help. I quit after the training was over and I don’t regret it.

    Continue reading
  9. "Okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Clinical Services in Portland, ME
    Negative Outlook
    No Opinion of CEO

    I have been working at Unum full-time for more than 5 years

    Pros

    Benefits, there are some good people working at UNUM

    Cons

    lack of diversity, lack of trust, lack of accountability at the senior leadership level

    Continue reading
  10. "Unum Job"

    3.0
    Former Employee - Implementation Specialist 

    I worked at Unum full-time for more than 5 years

    Pros

    Enjoyed the people I worked with and never had a bad manager

    Cons

    Lean Management changed the role of the job

Found 712 reviews
</>Embed