Urban Outfitters Customer Service Representative Reviews

Updated Jun 3, 2021

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Found 30 of over 3,798 reviews

3.1
33%
Recommend to a Friend
100%
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Urban Outfitters CEO Sheila Harrington (no image)
Sheila Harrington
1 Rating
  1. 4.0
    Former Freelancer, more than 1 year

    Amsterdam Store

    Jun 3, 2021 - Customer Service Representative in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Love the environment and the people there. They’re friendly and helpful in many ways. - The management style is quite something, some may feel a little tight, but in my case, as long as your request is on time and rational, nothing cant be arranged.

    Cons

    - Nothing much. Only that the schedule can sometimes be changed in a short notice.

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  2. 2.0
    Former Employee

    Great first time job

    May 14, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly Management and Great environment,

    Cons

    Underpaid, Does not work with scheduling

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  3. 4.0
    Former Employee

    So-so

    Mar 8, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun, exciting, stimulating, clothing, fun

    Cons

    Retail, low pay, inconsistent, customers...

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  4. 5.0
    Current Employee

    Urban Outfitters Part-Time Review

    Jan 21, 2021 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team environment, you aren’t pressured to sell, great music

    Cons

    If you’re part time there isn’t much room for growth within the company

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  5. 4.0
    Current Employee

    its fine

    Dec 30, 2020 - Customer Service Representative in Amsterdam
    Recommend
    CEO Approval
    Business Outlook

    Pros

    my location is the best bc of two managers

    Cons

    No one other than those managers care about the well being of their employees, They're all sneaky, their HR is fake its just a voicemail.

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  6. 2.0
    Former Employee, more than 1 year

    Eh

    Mar 2, 2021 - Customer Service Representative in Mississauga, ON
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Have your own cube, nice vending area

    Cons

    leadership does not care about you

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  7. 3.0
    Current Employee, less than 1 year

    Alright job but not permanent

    Feb 14, 2021 - Customer Service Representative in Indiana, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, easy job, friendly staff

    Cons

    Points sytems, schedules, customer care and bridge management

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  8. 4.0
    Current Employee

    Decent Company

    Aug 14, 2020 - Customer Service Representative in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly people and chill work environment.

    Cons

    Management very disorganized, lack of mobility in the company, horrible hours and shift scheduling.

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  9. 2.0
    Current Employee

    Good for workers who don't need money to live on

    Oct 9, 2020 - Customer Service Representative in Milton Keynes, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Training on one department. friendly environment

    Cons

    Agency don't communicate properly with company, if there is no work they send you home. Change your shifts around if they feel like

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  10. 5.0
    Former Employee, more than 1 year

    Fun place to work!

    Jul 13, 2020 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great team, good style, great discount, fun job, managers care

    Cons

    spend all of your earned $$ on clothes

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Viewing 1 - 10 of 30 Reviews

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