Urban Outfitters Department Manager Reviews

Updated Aug 2, 2021

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Found 161 of over 3,815 reviews

3.6
54%
Recommend to a Friend
100%
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Urban Outfitters CEO Sheila Harrington (no image)
Sheila Harrington
1 Rating
  1. 5.0
    Former Employee

    Great company

    Nov 12, 2020 - Department Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team culture and great incentives

    Cons

    Literally always so busy but that's q good thing!

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  2. 3.0
    Former Employee, more than 5 years

    Gets worse as you move up

    Aug 2, 2021 - Department Manager in Los Angeles, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great employee discount across all companies (Free People, Anthropologie etc.)

    Cons

    Overworked for little pay. Image of the company gets worse as you move up the ranks. The more you know the less you start to like the job/company.

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  3. 4.0
    Former Employee

    Friendly staff, hard work

    Jul 26, 2021 - Department Manager in London, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - nice staff - good for progression

    Cons

    - hard work - alot of work

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  4. 4.0
    Former Employee, more than 1 year

    I loved it until covid

    Jun 3, 2021 - WACC department manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Positive like minded people with drive

    Cons

    Our store manager left before covid

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  5. 5.0
    Former Employee

    Dept. Manager

    May 26, 2021 - Department Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The discount is reallly good and you are creaitve

    Cons

    Can be very bust at times

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  6. 4.0
    Former Employee

    Good place to start

    Mar 22, 2021 - Department Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I worked in the store for 5 years and was promoted from a sales associate through 3 other positions until reaching department manager. The team is very collaborative and it was a fun place to work throughout college!

    Cons

    As with all retail, I worked every weekend which is honestly why I ended up leaving.

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  7. 3.0
    Former Employee

    Great potential

    May 21, 2021 - Department Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working in store and opportunity to build team and develop employees

    Cons

    Lack of organisation and communication. Upper management don't seem to care much about employee welfare and staff retention

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  8. 3.0
    Former Employee, more than 3 years

    Challenging but Rewarding

    Apr 18, 2021 - Department Manager in London, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Bonus schemes per quarter - Chance for progression - Inspires individuality

    Cons

    - Comms from Head Office unorganised - Challenging customers - Can be unprofessional most of the times

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  9. 3.0
    Current Employee, more than 8 years

    Physically and mentally demanding

    Mar 30, 2021 - Department Manager in Honolulu, HI
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Creative environment, fun products, enjoyable co-workers, and consistent pay.

    Cons

    Not enough labor hours for the workload, Staying late is normal to get anything done, Longest scheduled work shifts from any retail position, normal to work from 3 pm-1 am and be scheduled the next day at 10am, High expectations for visual presentation, but not enough support, Shipment boxes up to the ceiling every week, Not enough floor support

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  10. 3.0
    Current Employee

    So much hard labor

    Apr 23, 2021 - Department Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great clothes and discount, sometimes it’s fun when no one is watching.

    Cons

    So much hard labor, no down time, no work life balance, exhuasted all the time, non-stop.

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