Urban Outfitters Reviews

Updated 11 Aug 2020

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3.6
63%
Recommend to a Friend
55%
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
816 Ratings
Pros
Cons
  • "long hours sometimes and not fun(in 144 reviews)

  • "The pay is barely above minimum wage, so it would be good for a high schooler who needs a little money(in 81 reviews)

More Pros and Cons
  1. "Sales Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Guildford, Victoria
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    Great atmosphere, music, people and a generous employee discount.

    Cons

    Occasional long hours, over night work, calls on your days off.

  2. "High energy culture driven by constant change."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director of Logistics in Gap, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time for more than 5 years

    Pros

    You feel like part of the solution due to an inclusive culture.

    Cons

    The culture is almost incestuous. If you haven't been there a lot time you are on the outside


  3. "Poor Management"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Employee discount! Great product assortment. Fun interactions with customer base (young, easy-going, trendy).

    Cons

    Poor management resulted in a high turnover rate for hires. Lack of training does not prepare you for large amounts of LP.

  4. "Fun job!"

    4.0
    Former Employee - Sales Associate in Baton Rouge, LA

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Great job to work at while in school. Staff can become too friendly sometimes but otherwise a chill job.

    Cons

    Low pay, poor management, no plans for advancement

  5. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Breaks and Environment - staff are really cool

    Cons

    Clothes likely made using cheap labour.

  6. "Nice College Job"

    5.0
    Current Employee - Urban Outfitters Sales Associate in Ithaca, NY

    I have been working at Urban Outfitters part-time

    Pros

    Nice Environment, Scheduling, Staff, Managers.

    Cons

    There weren't too many downsides at the store.

  7. "Good"

    4.0
    Current Employee - Department Manager 

    I have been working at Urban Outfitters full-time for more than a year

    Pros

    discount, great work, and cool people

    Cons

    Communication between higher management and employees could be better

    Continue reading
  8. "A great place to explore all possibilities"

    5.0
    Current Employee - Department Manager in London, England

    I have been working at Urban Outfitters full-time

    Pros

    Creative environment, inclusive atmosphere and work ethic

    Cons

    Lack of efficient, innovative tech

  9. "Good part time job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for less than a year

    Pros

    -discount -fun co workers -usually a starbucks nearby

    Cons

    -low pay -annoying customers -very cold stores

  10. "7 years in"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Bristol, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Urban Outfitters full-time for more than 5 years

    Pros

    Fun environment, lots of room for transfer or promotion

    Cons

    Lots of responsibility, low base pay and no commission

Found 2791 reviews