Urban Outfitters Reviews

Updated Oct 19, 2021

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Found 3,843 of over 3,985 reviews

3.6
64%
Recommend to a Friend
62%
Approve of CEO
Urban Outfitters CEO Sheila Harrington (no image)
Sheila Harrington
88 Ratings
Pros
  • "Great discount, amazing colleagues, understanding about mental health(in 343 reviews)

  • "Employee discount is good (40% off Urban Brands, 25% off home/lifestyle(in 251 reviews)

  • Cons
  • "None I can think of, except standing for long hours but that's the case with most retail jobs(in 165 reviews)

  • "Staff receive minimum wage not reflective of living requirements(in 91 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Great company

      Nov 12, 2020 - Department Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Team culture and great incentives

      Cons

      Literally always so busy but that's q good thing!

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    2. 4.0
      Former Employee, more than 1 year

      Sales Associate

      Apr 27, 2018 - Sales Associate in Guildford, Victoria, Victoria
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great atmosphere, music, people and a generous employee discount.

      Cons

      Occasional long hours, over night work, calls on your days off.

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    3. 4.0
      Current Employee

      Great place to work in College

      Oct 19, 2021 - Sales Associate in Boulder, CO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great with scheduling and no trouble communicating availability. Nice work environment and staff.

      Cons

      The pay for awhile was not what it should have been.

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    4. 5.0
      Former Employee, less than 1 year

      Great environment!

      Oct 18, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I loved the culture, people and the products we sold. Also the employee discount was great!

      Cons

      I had no negative experiences in my time at Urban

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    5. 4.0
      Former Employee, more than 1 year

      Cool Job

      Oct 19, 2021 - Sales Associate in Miami Beach, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers were awesome, we got our work done and had fun at the same time

      Cons

      Some managers were annoying, not all though

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    6. 4.0
      Former Employee, less than 1 year

      Very Friendly Staff/Culture

      Oct 16, 2021 - Retail Associate in Kansas City, MO
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very incredible culture, good discount on clothes

      Cons

      Hourly pay is very low, minimum wage

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    7. 4.0
      Former Employee

      Good Discount, Poor Pay

      Oct 14, 2021 - Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - good music played at the store - really good discounts on merchandise

      Cons

      - you don't get paid all that much

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    8. 4.0
      Current Employee, more than 8 years

      Love UO

      Oct 14, 2021 - Store Brand Leader in Winnipeg, MB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people, incentives and investment.

      Cons

      Work life balance is not great.

      Continue reading
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    9. 5.0
      Former Employee, more than 3 years

      UO

      Oct 13, 2021 - Customer Service Associate in Princeton, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great music, great people, great learning capabilities in any volume of customers.

      Cons

      Hard to move up, feels very high school in regards to cliques. Compensation could be better, for sure.

      Continue reading
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    10. 4.0
      Former Employee

      Great environment

      Oct 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone was cool and chill

      Cons

      Could be more flexible with hours

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    Viewing 1 - 10 of 3,843 Reviews

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