Urban Outfitters Reviews

Updated 3 Jul 2020

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3.6
63%
Recommend to a Friend
56%
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
807 Ratings
  1. "Poor management, bad attitudes, and little room for growth"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Graphic Designer in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    employee discount, beautiful offices, in house cafeteria, company parties, cool name to work for

    Cons

    terrible social office environment, cliques, fake attitudes, bad management, little room for growth, company steals designs, inflexible on vacation time, overall would NOT recommend

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  2. "Chill job"

    4.0
    Former Employee - Seasonal Sales Associate in Boston, MA

    I worked at Urban Outfitters part-time

    Pros

    Pretty easy work most of the time

    Cons

    Customers can be really rude

  3. "Good until you find a better job"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Augusta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters full-time for less than a year

    Pros

    Very laid back environment as long as you get your job done

    Cons

    Management plays favorites. They don’t try to keep tenor agents in order to have knowledgeable people assisting the customers. Hours are terrible when you first start. They want you to be off of the phone within 4 minutes or less.

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  4. "Meh experience with retail"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Edmonton, AB
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for more than 3 years

    Pros

    Cool coworkers, decent employee discount, flexible shifts

    Cons

    Redundant tasks, management takes company culture too seriously, poor pay, no advancement opportunities

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  5. "Okay"

    5.0
    Former Employee - Sales 

    I worked at Urban Outfitters full-time

    Pros

    The pay was okay for the area

    Cons

    There was not enough hours.

  6. "Fine"

    2.0
    Former Employee - Sales Associate in Minneapolis, MN

    I worked at Urban Outfitters part-time

    Pros

    Nothing special about working here, the employee discount is standard

    Cons

    A lot of turnover, managers don't really care.

  7. "Good Company for young people"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Austin, TX
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Urban Outfitters part-time for more than 3 years

    Pros

    Discounts and working environment. Great Perks in products and cool clothes.

    Cons

    Poor pay, sometimes you are overworked. No opportunity for grow

  8. "The Pay is too low, and its just a bad company to work for"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Plano, TX
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for more than a year

    Pros

    The discount is great Clothes are cute Usually coworkers are nice

    Cons

    The pay is barely above minimum wage, so it would be good for a high schooler who needs a little money? but they don't even hire until you're 18. Management didn't really allow for much growth, I had a lot of experience but was never allowed to use the POS system The company makes a huge profit so they can definitely afford a higher wage for the sales associates The stylist for DFW was incredibly rude and treated the sales associates like trash, it was a well known fact no one liked her.

  9. "Its ok"

    3.0
    Former Employee - Sales Associate in Torrance, CA

    I worked at Urban Outfitters part-time for less than a year

    Pros

    Discount is pretty good and cute clothes

    Cons

    Busy and not enough staff

  10. "Merchandiser - London"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Merchandiser in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    Good career development. Great community feel to company.

    Cons

    Sustainability needs to be higher on the agenda

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