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Urban Outfitters Senior Sales Associate Reviews

Updated 16 Apr 2020

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1.8
25%
Recommend to a Friend
0%
Approve of CEO
Urban Outfitters Chairman, President, and CEO Richard A. Hayne
Richard A. Hayne
3 Ratings
  1. Helpful (1)

    "Senior Sales Associate Salary in London, UK (all ages)"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    - Great team of Sales Associates and Senior Sales Associates - Fast paced and energetic Oxford Circus, London flagship store - Good Summer or Christmas temporary job

    Cons

    - Hourly salary for Sales Associates and Senior Sales Associates are paid in tiers by age categories. Differing salaries for same jobs, despite age or experience levels. - Extremely high staff turnover at all levels from Sales Associates through to Management.

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  2. "An Overall Great Experience"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Associate 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Fantastic discounts (especially during "Employee Appreciation" months), a laid back work environment, and all of the coworkers you befriend

    Cons

    Unless it is a holiday season or the weekend, the work days can be incredibly slow. Just like all other retail jobs, customers can often mistreat sales associates. When other coworkers are absent or it is an especially busy day, you are often asked to work overtime.


  3. "Sales"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Great discount on items, great team to work with

    Cons

    Long hours, management not always best

  4. "Bad Management vs Good Management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Senior Sales Associate in Paramus, NJ

    I have been working at Urban Outfitters for more than 3 years

    Pros

    You get to express your creative style. Great starter retail job, it gives you the experience to move forward in the retail world.

    Cons

    Your experience at urban really depends on management. I've had both good and bad management. When there's a good management team you're able to enjoy working for the company. But if the management team is bad it's bad. They play favorites and when you're not the favorite you get the shorter end of the stick. Eventually seniority doesn't matter, and the favorites get more hours, promotions and pay raises. And you become a favorite by brown nosing the management team. That's how you get far with a bad management team. Your hard work won't get far, the extra mile that you go for the company gets unrecognized unless you're a brown noser.

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  5. "Senior Sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Associate in Brighton, England
    Recommends
    Positive Outlook

    I have been working at Urban Outfitters part-time for more than 3 years

    Pros

    Trendy, exciting and forever moving in fashion and media

    Cons

    A lot of people do not understand the brand Sometimes a little pricey

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  6. "Oxford Street Store (Flagship)"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Urban Outfitters full-time for more than a year

    Pros

    Great team, you can build friendship with open minded and AMAZING PEOPLE! It's a fun place to work in if you love the products. Oh and you get to work with amazing Swedes, loved the Oxford Street store!

    Cons

    It can get really busy and stressful especially during the holiday seasons. The pay is minimum especially for a flagship store, based on the amount of work and effort we put in. Some senior management members can be unfriendly.

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  7. "Senior Sales Associate"

    3.0
    Current Employee - Event Specialist and Senior Sales Associate in Tampa, FL

    I have been working at Urban Outfitters part-time for more than a year

    Pros

    Great discount Inspiring ideas and inventory

    Cons

    Underpaid Lack of upper management awareness Bad Communication overall

  8. "Urban Outfitters Senior Sales"

    5.0
    Current Employee - Senior Sales Associate 
    Recommends

    I have been working at Urban Outfitters part-time for more than 3 years

    Pros

    My store has a great and friendly team. Flexible hours if you're a student/working part-time. The employee discount is generous - 40% off all clothes and own brand shoes / 25% off sale and designer shoes.

    Cons

    The only negatives are the long hours - but that is normal for retail. Also the pay is only minimum wage for regular sales associates.

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  9. "SUPER okay"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Sales Associate 
    Recommends
    Neutral Outlook

    I worked at Urban Outfitters part-time for more than a year

    Pros

    Good hours Meet great people Amazing discounts Opportunity to move up

    Cons

    "Spiteful" scheduling Annoying managers who get butthurt Drama drama drama Got let go over the phone with no reason

  10. Helpful (1)

    "Flexible, chill and fun!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sales Associate in Irvine, CA
    Recommends

    I have been working at Urban Outfitters part-time for more than a year

    Pros

    I am a full-time student and I love how flexible they are with hours. Love the discount, love my coworkers and love the vibe of the store and my managers are really chill too. Working here is a great environment to be in, but obviously there are really stressful days (when the store is really busy) but that's normal and you have to expect that.

    Cons

    THE PAY, I have been working here for almost 2 years and I've only gotten one raise. I know for sure it isn't my managers fault, it's the company's and its pretty shady. I know UO is a rich company so it doesn't make sense to me how (at one point) senior sales associates and team leads weren't getting paid well and now we are only getting paid minimum. Please fix this!! If I wasn't doing this job part-time, I would definitely question this more.

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Found 15 reviews