VMware Technical Support Engineer Reviews | Glassdoor.com.au

VMware Technical Support Engineer Reviews

Updated 15 Aug 2019

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Found 171 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
84%
Recommend to a Friend
96%
Approve of CEO
VMware CEO Pat Gelsinger
Pat Gelsinger
90 Ratings
  1. "Good company to work but too much of work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Bangalore
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at VMware full-time for more than 5 years

    Pros

    Lot of learning but they need give lot more opportunity to grow.

    Cons

    work-life balance sometime it become hectic as lot of people can not take so much pressure.

    VMware2019-08-16
  2. "Awesome workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VMware full-time

    Pros

    If you are a learner, you can make use of online courses ( VMware products ) which are made available to employees and enhance your skills. You do not have to depend on class room trainings.

    Cons

    None found so far :)

    VMware2019-07-26
  3. "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Technical Support Engineer 

    I have been working at VMware full-time

    Pros

    good company it has good benefits ,nice and knowledgeable people

    Cons

    fast-paced environment not for everybody

    VMware2019-07-23
  4. "VMware is the whole package"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VMware full-time for more than a year

    Pros

    There is a great worklife balance, compensation and bonuses are competitive, culture is great to be a part of and the management is reasonable and supportive.

    Cons

    Do not always feel challenged

    Advice to Management

    Set the bar higher

    VMware2019-07-22
  5. "Culture is great. Focused on the people getting along rather than skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Broomfield, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VMware full-time for more than 3 years

    Pros

    WFH opportunities Stock options Food/drinks available always Bonuses Events Opportunity to change the type of work internally

    Cons

    Can be stressful Overload or high workload

    VMware2019-07-17
  6. "Technical support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Bangalore
    Approves of CEO

    I worked at VMware full-time for more than 3 years

    Pros

    Lot of learning on latest technologies

    Cons

    Managers are baffoons with call center experience

    Advice to Management

    Hire managers with managerial skill

    VMware2019-07-22
  7. "VMware is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Bangalore
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VMware full-time for more than a year

    Pros

    Everything is good there are no pros except night shift

    Cons

    Yet to find out it is a good organization.

    Advice to Management

    encourage work from home a remote support

    VMware2019-06-30
  8. Helpful (2)

    "Technical Support Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Technical Support Engineer in Cork
    Positive Outlook
    Approves of CEO

    I have been working at VMware full-time for more than 3 years

    Pros

    Company values, team contribution, benefits are good. Team members are super good and supportive.

    Cons

    No real career path and training for a support engineer. Only move up when spend "decades" at the company or know someone. It seems managers disconnected from the people (in some teams). They cannot keep talented people despite the company values and benefits.

    Advice to Management

    Let the support people learn and develop. In EU that is what engineers want and come here. If that happens they will stay.

    VMware2019-06-18
  9. "Technical support engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Support Engineer in Cork
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at VMware full-time for more than 3 years

    Pros

    Good benefits Nice office Loads of training

    Cons

    None I can think of

    VMware2019-06-10
  10. "Technical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Support Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at VMware full-time for more than a year

    Pros

    Good company for laterals to join

    Cons

    Nothing as such all good

    VMware2019-04-27
Found 171 reviews